B Carlson Heating Air Conditioning & Plumbing

About us

Since 1971, locally owned B. Carlson Heating, Air Conditioning & Plumbing has built its reputation on honesty, quality workmanship, cleanliness, and communication. Our technicians are trained on the importance of keeping their work area clean and organized, and to clean up when our work is done. We use drop cloths and our technicians wear bootie covers to protect your property. We call to confirm appointments and call when we are on our way. We even distribute satisfaction surveys to ensure your 100% satisfaction after our work is complete! We service and repair most brands of HVAC and Plumbing products our uniformed technicians are NATE certified and factory trained. Our trucks are fully stocked with a variety of parts to take care of most repairs. Cost is determined by job, and we quote all prices up-front so you are always in control, leaving no surprises at the end of the job. Travel charges may apply for outside of city limits. We have won numerous awards including #1 in customer satisfaction and #1 in sales from many manufacturers we represent. We are the recipient of Angies List Super Service Award and hold an A+ rating with the BBB. In addition to Angies List reviews, you can view many more 5-star reviews on our website www.bcarlson.com. We offer and represent a variety of brands of HVAC and Plumbing products including Coleman, Trane, Bryant, Bradford White water heaters, Rinnai tankless water heaters, Weil-McLain boilers, Breezair, Mastercool and Champion evaporative coolers, Water Tech water treatment and filtration, Williams heaters, Kohler and Moen plumbing fixtures and many others. Emergency Service available 24/7 to serve you. Please call (505) 349-4949 for immediate response. Check out our monthly specials below!

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

FREE ESTIMATES ON EQUIPMENT UPGRADES AND REPLACEMENTS! We service and repair most brands of HVAC and Plumbing products. Our services include 17-point HVAC system seasonal tune-ups, high efficiency equipment replacements and upgrades, plumbing, water leaks, water conditioning, drain cleaning, garbage disposals, faucets, toilets, water heaters, duct cleaning, new duct system installation & repair.

Services we don't offer

Sorry, we do not work on mobile homes.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
2%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 126-139 of 139 reviews

Randy B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Better than expected.
Description of Work: Protective shoe covers, explainew problems, arranged for appointment for further work

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

daniel M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from B Carlson Heating Air Conditioning & Plumbing
Hi Mr [Member Name Removed] Thank you for your kind review for our company! We are confident your three new American Standard comfort systems provide you with many years of comfort and satisfaction. Thank you so much for your business! Byron Carlson President

Don P.
01/2016
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Installed refrigerated air unit on roof for replacement of evaporative cooler. I was impressed that all of the work was done to very high standards. Additionally, the entire crew was professional and had excellent communication skills which I appreciated. Also made recommendation for a provider to spray insulative coating on ductwork in attic which was done well. I would recommend B Carlson without reservation. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from B Carlson Heating Air Conditioning & Plumbing
Hi Mr [Member Name Removed] We are very pleased you are happy with the installation of your new Coleman comfort system. With our 10-year performance promise warranty, you can have peace of mind knowing you wont have to worry repair costs for a very long time. Thank you kindly for your positive review, as well as your business! Byron Carlson President

CASSANDRA D M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$11,000

Denise B.
03/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: I requested a quote for replacing the furnace in my house along with switching from swamp cooling to refrigerated air. Mario, comfort specialist, came to my house and we reviewed my current setup. He provided information on furnace/air conditioning units that would work in my house. Mario is very knowledgeable about the furnace/air conditioning units they sell and, by accurately determining the load requirements, recommended units that would work well in my house. I also purchased a new water heater. The installation of the furnace/ air conditioning and water heater took two days. Rob, plumber, removed the old water heater and installed the new one. He did a very neat and professional job with the installation and clean up. David and Josh installed the furnace/air conditioner. It was a lot of work. The old furnace was in a hall closet. They had to build a small metal platform to raise the new furnace to the correct height. Plumbing and electrical work was done. B Carlson arranged with Elcon electricians for some of the electrical work. They also were very professional and did great work. David and Josh installed the air conditioner in my side yard and the plumbing & cooling lines through the attic. They removed the swamp cooler from roof. David & Josh did a lot of other things that I'm not smart enough to describe. But what I can say is, it is amazing how neat, tidy and professional all aspects of the installation look. David also explain how to use the controller that operates the units. Everything seems to be working great and they cleaned up very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

David H.
03/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: The crew removed our old gas furnace & swamp cooler, replacing them with high efficiency gas furnace & refrigerated air. Installed right. Didn't tear up the house doing so. Only issue was lack of communication about how and where the old swamp cooler water line would be capped. | |4 months later when the furnace had a defect, they worked with the manufacturer to get us a brand new replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Sheila P.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had them for a diagnosis only. Although the technician was good, he was abrupt and I felt he would hardly allow me to explain some of the problems I experienced. They limit the time for diagnosis to 1 hour which I had never been told. He was here about 2 hours but I felt there was an additional problem that would have taken a short while to investigate, but the time frame was already exceeded.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$84

Philip C.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repaired the shower facet, installed a new facet in the bathroom sink, and installed a new toilet in the other bathroom. They did an excellent job, working hard and steady, having all pieces on hand in their truck. They did the toilet install as a "honey do" because I did not tell them ahead of time they were going to be asked to do it. Great installers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Edward G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new American Standard air conditioner and Air Handler unit. We were extremely happy with everything! The price was high but we believe that we got a quality product and service. We will use them again!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from B Carlson Heating Air Conditioning & Plumbing
Thank you for your kind words [member name]. We sure hope your new American Standard air conditioner gives you many years of trouble free comfort. Thank you for your business! Byron Carlson President

MELANIE T.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Harry B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
09/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We have worked with Carlson for many years, and find them to be a very professional, high quality company. They are punctual, do good work, and stand behind their work. On this occasion, we were having major roof repairs, and had Carlson disconnect a large heating/cooling unit so it could be moved by the roofers, and then reconnect it when repairs were finished. Because of the coordination between Carlson and the roofers, Carlson's punctuality was very important. | |They are kind of pricey, but based on my long experience with them, I think they are worth it. You get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$949

CASSANDRA D M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They are not the cheapest; however, they are the best!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace a 26 year old furnace, removed our Evaporative Cooler and replaced it with a Coleman Central air system and new Colman Furnace. So far everything is working fine.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Contact information

8625 Paseo Alameda, Albuquerque, NM 87113

http://www.bcarlson.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
33294
Trade License Locale
New Mexico
Trade License Authority
Construction Industries

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

B Carlson Heating Air Conditioning & Plumbing is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

B Carlson Heating Air Conditioning & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, B Carlson Heating Air Conditioning & Plumbing does not offer free project estimates.
Yes, B Carlson Heating Air Conditioning & Plumbing offers eco-friendly accreditations.
No, B Carlson Heating Air Conditioning & Plumbing does not offer a senior discount.
Yes, B Carlson Heating Air Conditioning & Plumbing offers emergency services.
Yes, B Carlson Heating Air Conditioning & Plumbing offers warranties.
B Carlson Heating Air Conditioning & Plumbing offers the following services: FREE ESTIMATES ON EQUIPMENT UPGRADES AND REPLACEMENTS! We service and repair most brands of HVAC and Plumbing products. Our services include 17-point HVAC system seasonal tune-ups, high efficiency equipment replacements and upgrades, plumbing, water leaks, water conditioning, drain cleaning, garbage disposals, faucets, toilets, water heaters, duct cleaning, new duct system installation & repair.
Sorry, we do not work on mobile homes.

Contact information

8625 Paseo Alameda, Albuquerque, NM 87113

http://www.bcarlson.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day