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American Fireplace Installations LLC

Fireplaces, Gas Logs, Appliance Repair

About us

American Fireplace Installations, LLC offers a complete installation for both indoor and outdoor fireplaces. We use Majestic and Mendota fireboxes for high quality fireplace installations. AFI, LLC is an insured and bonded company taking pride in quality workmanship. We provide service beyond the manufacturer's limited warranty.Owned & Operator. License Number - 91142.

Business highlights

17 years of trusted experience

Services we offer

Fireplaces Outdoor & Indoor. Fireplace construction & remodeling. Fire-pots. Firewood. Gas Fireplace.


Accepted payment methods

Check

Reviews

4.968 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 68 reviews

Gail O.
08/2020
5.0
fireplaces, gas logs
  + 0 more
Steve is amazing. He is friendly, courteous, and very reasonably priced. I was selling my house and needed to get the fireplace working as part of the inspection. He had the fireplace up and running again very quickly. Highly recommend him to anyone who needs their fireplace serviced. Thank you Steve!!!!
Description of Work: Maintenance on Gas Fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith A.
09/2019
5.0
fireplaces
  + -1 more
Steve came and immediately recognized that a previous owner had retrofitted a gas burner into an fireplace insert rated for wood burning only. He removed the gas burner & logs, and took out the gas line. He capped the gas line under the house, checked for leaks, and plugged the hole in the fireplace where the gas line had been routed. He cleaned up everything before leaving. It is now a safe & legal wood burning fireplace. He is very knowledgeable and experienced, and I would definitely recommend him.
Description of Work: Inspect and repair fireplace insert that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from American Fireplace Installations LLC
Thank you for the review

Jana A.
10/2018
5.0
fireplaces, gas logs
  + 0 more
Steve from American Fireplace Installations was extremely professional, prompt, kind and courteous. He was thorough and fixed our fireplace much to our delight, and just in time for the change of season! We were expecting a hefty bill for this repair, or to be told we needed a whole new fireplace insert. We were pleasantly surprised at how fair American Fireplace Installations pricing is and thrilled with the service! Don’t hesitate to call Steve for your fireplace needs.
Description of Work: Gas log fireplace not turning on or staying lit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from American Fireplace Installations LLC
Thank you

DIANA D K.
12/2017
5.0
fireplaces, gas logs
  + 0 more
Steve did a great job. The gas fireplace had not been used for many years--Steve was very thorough and fixed discovered problems with the igniter and switch as he went. I was very happy with the work performed.
Description of Work: Check of gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Fireplace Installations LLC
thank you for the review. Merry X-mas. Steve

JD M.
11/2017
5.0
fireplaces
  + -1 more
Steve did a wonderful job from first contact through completion. He is the owner/operator which is one thing when hiring a contractor. He is very courteous and friendly. His workmanship was absolutely top-notch!
Description of Work: Replaced a vented gas log set for my mom with a new remote controlled Hargrove vented gas log set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from American Fireplace Installations LLC
Thank you for your message

Dave R.
06/2017
5.0
fireplaces
  + -1 more
Went well. The technician that worked on the fireplace was the same one that installed it years ago
Description of Work: Gas fireplace maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Fireplace Installations LLC
Thank you for the review

Dave R.
05/2017
5.0
fireplaces
  + -1 more
On time, no extra costs, good advice, good service. Very professional
Description of Work: Gas fireplace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Fireplace Installations LLC
Thank you

Vincent H.
05/2017
5.0
fireplaces, gas logs
  + 0 more
Replaced pilot generator. Now it ignites as soon as wall switch is pressed. While he was here, we had him clean the firebox and install a fan kit with a thermostatic blower. We are very happy with the work performed.
Description of Work: General maintenance of fireplace, focusing on slow ignition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from American Fireplace Installations LLC
Thank you for the review

Vincent H.
05/2017
5.0
fireplaces
  + -1 more
The representative checked everything and explained how it all worked. Very professional.
Description of Work: General maintenance of gas fireplace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue A.
04/2017
5.0
fireplaces, gas logs
  + 0 more
Steve did a great job. I'm thrilled with the results he delivered, the pricing was reasonable, his responsiveness fantastic, and he was kind to our pets, too, which is always nice.
Description of Work: They converted two gas starter, wood-burning fireplaces to gas fireplaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Fireplace Installations LLC
Thank you for taking time to write a review to Angies list. Need me any time, please call. Steve

Susan M W.
04/2017
5.0
fireplaces, gas logs
  + 0 more
We had 2 gas-burning fireplaces that I thought might have been built to wood-burning standards. American Fireplace Installations came out to inspect them. Let me know that either or both could be converted. Installed a gas starter in one of the fireplaces and removed the gas log mechanism. They came out very quickly; it took less than an hour to do the conversion; the cost was quite reasonable; we are very happy to have a cozy, wood-burning fireplace now.
Description of Work: Converted a gas-burning fireplace to wood-burning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

P H.
03/2017
5.0
fireplaces, gas logs
  + 0 more
Quick and expedient. Cleaned and assembled everything correctly. Last year's home inspection revealed the cover was not attached but it had not been correctly repaired by home repair servicer as a condition of our home purchase. Lesson here is to ask for money for repairs during home purchase to have them done by YOUR own choice of the correct servicer for gas log fireplaces which is American Fireplace.
Description of Work: install blower plus clean and inspect gas log fireplace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas A.
10/2016
5.0
fireplaces, gas logs
  + 0 more
Excellent service, called and arrived early for appointment. Could not me more pleased.
Description of Work: Repaired gas fireplace starter & added heat blower to fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kelsey D.
03/2016
5.0
fireplaces
  + -1 more
Great! I called on a Saturday about our fireplace not working. He came within an hour and quickly identified the problem. Fireplace works now and looks good as new. Definitely would recommend him to friends.
Description of Work: Repaired switch, tested for leaks and voltage drops, cleaned interior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from American Fireplace Installations LLC
Thank you for the nice review . Any problems , please call . Steve @ A.F.I.

Russell B.
03/2016
5.0
fireplaces, gas logs
  + 0 more
Mr. Morrison removed an old gas log and replaced it with a new one in an existing fireplace. He inspected the fireplace, the gas lines and secured the damper. He was courteous, prompt, professional and fair. When we had an issue with the pilot light a week later, Mr. Morrison came to the house the same day that we called him and fixed the issue. He stands behind his product and his work.
Description of Work: Installed new gas log in existing fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$487

Response from American Fireplace Installations LLC
Thank you for your business . Thank you for the review also. Any problems , please call. Steve @ A.F.I..

Bryan B.
02/2016
5.0
fireplaces
  + -1 more
Steve met with my wife and I and we discussed options for our two fireplaces - he made suggestions based on his experience which helped us decide how we wanted to proceed. We decided on a radiant log fireplace for the den and a 'glass on fire' fireplace for the master bedroom. We scheduled the installation for one week later (today) and Steve arrived at the arranged time and did a great job. Steve was friendly yet professional, kept a very clean installation and did a phenomenal job for us. He installed both fireplaces in under two hours and taught us about their safe usage. They are both beautiful! We really appreciate the time he took to help us decide what products to get. We LOVE our new fireplaces and want to thank Steve for a great job!
Description of Work: Met with us to discuss fireplace options - scheduled appointment - installed two fireplace gas sets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from American Fireplace Installations LLC
Thank you very much for the nice review. If you have any problems please call me. Thank you for trusting me for your hearth products for your home. Steve @ A.F.I.

Markley A.
02/2016
5.0
fireplaces, gas logs
  + 0 more
He arrived on time and got right to work. Not only did he fix the problem I had called about, but he also cleaned the fireplaces for me, tested for gas leaks, and taught me how to use the fireplaces better.
Description of Work: He cleaned and tuned up two gas fireplaces. One of them hadn't been starting properly, so he fixed it and taught me how to troubleshoot the problem I was having with the wind blowing out the pilot light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from American Fireplace Installations LLC
Thank you for using American Fireplace and for the nice review. Any problems , please call. Steve

maria P.
01/2016
5.0
fireplaces, gas logs
  + 0 more
Steve arrived on time and was clearly very knowledgeable about his work. He had a long lead time, but I waited for him. I felt during our scheduling conversation that he was not only able, but concerned for our safety. Steve replaced our valve, gasket and power button and inspected the complete fireplace including the outside vent. Thank you, Steve!
Description of Work: Inspected and repaired gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from American Fireplace Installations LLC
Thank you for the nice review . If you have any issues please call me . Thank you for using me, Steve @ American Fireplace.

Kippur F.
08/2015
5.0
fireplaces, gas logs
  + 0 more
WOW! I called Steve and he happened to be in the neighbourhood. He zipped over, told me the entire fix could be done without any hassles or major expense. (Previously, a fireplace repair guy had told me it would require a major remodel and demo of some of my inside slate facing.) The entire operation was completed in about 30 minutes. He was careful, inspected my flue and cleaned up everything. He then instructed me on use and safe practices. This was one of the best experiences I have EVER had with a trades person! :)
Description of Work: Steve converted my gas log fireplace BACK to a real log burning fireplace. He removed all the fake logs and burner and exchanged the gas log flame with a gas wood starter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dianna S.
05/2015
5.0
fireplaces, gas logs
  + 0 more
Steve was great! He was right on time and got right to work inspecting my fireplace. When we bought the home in March, the inspector found the fireplace was not working properly. The seller agreed to repair. It took 5 weeks of having a repairman in and out of the house and finally he got it to work. I was never sure it had been done properly and called Steve at American Fireplace to come out and inspect for us. He took his time and told me the repair guy had used wrong parts and had altered the original manufacturer's design! Steve was very honest and said he could not guarantee the gas insert would continue to function and he could not, with integrity, do any work on it. He checked for gas leaks, proper venting and carbon monoxide leaks. He cleaned the glass. I asked him for an estimate on a new insert and he gave it to me with the understanding when we are ready, I will be sure to call and have American Fireplace do the job. I highly recommend Steve. He was professional, polite and honest! Qualities hard to find these days. Thank you Angie's List! Dianna Rio Rancho
Description of Work: I had him inspect my gas insert fireplace for safety concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patricia G.
01/2015
4.0
gas logs
  + -1 more
I would use them again in the future if needed.
Description of Work: For gas fireplaces, I have used American Fireplace Installations. I had a different couple issues with my gas fireplace.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

DANIELA W.
12/2014
5.0
fireplaces
  + -1 more
He replaced the On/Off switch and another switch. He's very busy - because he's very good at his work - so be patient to get him to come and do the work. But the wait has always been worth it.
Description of Work: He repaired out gas-insert fireplace which would turn out but then, after a few minutes go out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

George V.
09/2014
5.0
fireplaces, gas logs
  + 0 more
Steve is very pleasant to communicate with. Very experienced and knowledgeable. Quickly instills trust. Very efficient and keeps the work area clean. Everything worked fine when he completed the repair. Also performed general service and cleaning of the fireplace.
Description of Work: Had intermittent loss of flame in gas log fireplace. Steve replaced the generator and updated and simplified the older wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Melinda B.
03/2014
5.0
fireplaces, gas logs
  + 0 more
I initially hired another company to start up my gas log fireplace. It is about 20 years old and haven't used it in about 10 years. The first company that came out said it was "no good" and needed to be replaced. I didn't have money to replace it. After reading reviews for American Fireplace I decided to give them a try. Steve arrived on time and was very nice. He inspected the fireplace (while keeping his work space very clean) and said he knew exactly what the problem was. After working on it for a couple of hours it was up an running just like new. He even fixed the embers that burned under the gas log that I never knew were there. It looks beautiful and works perfectly. I cannot express how happy we are. Steve saved us over $3,000 from having to replace the fireplace. He only charged me $200 for parts and labor and we could not be happier! Highly recommend him for fireplace repairs or replacements! He is very knowledgeable in his trade.
Description of Work: Repaired Gas Log Fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia G.
03/2014
4.0
fireplaces, gas logs
  + 0 more
It took quite a while to get an appointment, but the work was well done. he was very neat and cleaned up after doing the work. When another problem cropped up he returned in a timely manner and did another great job. I did not like not being able to reach the business after hours or on the weekend, but otherwise very satisfied.
Description of Work: Cleaned and repaired my gas fire place.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200
    • 1(current)
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Contact information

PO Box 16286, Albuquerque, NM 87191

www.afinm.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Gas Logs,
Appliance Repair

FAQ

American Fireplace Installations LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

American Fireplace Installations LLC accepts the following forms of payment: Check
No, American Fireplace Installations LLC does not offer free project estimates.
No, American Fireplace Installations LLC does not offer eco-friendly accreditations.
No, American Fireplace Installations LLC does not offer a senior discount.
No, American Fireplace Installations LLC does not offer emergency services.
No, American Fireplace Installations LLC does not offer warranties.
American Fireplace Installations LLC offers the following services: Fireplaces Outdoor & Indoor. Fireplace construction & remodeling. Fire-pots. Firewood. Gas Fireplace.

Contact information

PO Box 16286, Albuquerque, NM 87191

www.afinm.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed