American Fireplace Installations LLC

Steve is amazing. He is friendly, courteous, and very reasonably priced. I was selling my house and needed to get the fireplace working as part of the inspection. He had the fireplace up and running again very quickly. Highly recommend him to anyone who needs their fireplace serviced. Thank you Steve!!!!

Steve came and immediately recognized that a previous owner had retrofitted a gas burner into an fireplace insert rated for wood burning only. He removed the gas burner & logs, and took out the gas line. He capped the gas line under the house, checked for leaks, and plugged the hole in the fireplace where the gas line had been routed. He cleaned up everything before leaving. It is now a safe & legal wood burning fireplace. He is very knowledgeable and experienced, and I would definitely recommend him.

Steve from American Fireplace Installations was extremely professional, prompt, kind and courteous. He was thorough and fixed our fireplace much to our delight, and just in time for the change of season! We were expecting a hefty bill for this repair, or to be told we needed a whole new fireplace insert. We were pleasantly surprised at how fair American Fireplace Installations pricing is and thrilled with the service! Don’t hesitate to call Steve for your fireplace needs.

Steve did a great job. The gas fireplace had not been used for many years--Steve was very thorough and fixed discovered problems with the igniter and switch as he went. I was very happy with the work performed.

Steve did a wonderful job from first contact through completion. He is the owner/operator which is one thing when hiring a contractor. He is very courteous and friendly. His workmanship was absolutely top-notch!

Went well. The technician that worked on the fireplace was the same one that installed it years ago

On time, no extra costs, good advice, good service. Very professional

The representative checked everything and explained how it all worked. Very professional.

Replaced pilot generator. Now it ignites as soon as wall switch is pressed. While he was here, we had him clean the firebox and install a fan kit with a thermostatic blower. We are very happy with the work performed.

Steve did a great job. I'm thrilled with the results he delivered, the pricing was reasonable, his responsiveness fantastic, and he was kind to our pets, too, which is always nice.

We had 2 gas-burning fireplaces that I thought might have been built to wood-burning standards. American Fireplace Installations came out to inspect them. Let me know that either or both could be converted. Installed a gas starter in one of the fireplaces and removed the gas log mechanism. They came out very quickly; it took less than an hour to do the conversion; the cost was quite reasonable; we are very happy to have a cozy, wood-burning fireplace now.

Quick and expedient. Cleaned and assembled everything correctly. Last year's home inspection revealed the cover was not attached but it had not been correctly repaired by home repair servicer as a condition of our home purchase. Lesson here is to ask for money for repairs during home purchase to have them done by YOUR own choice of the correct servicer for gas log fireplaces which is American Fireplace.

Excellent service, called and arrived early for appointment. Could not me more pleased.

Great! I called on a Saturday about our fireplace not working. He came within an hour and quickly identified the problem. Fireplace works now and looks good as new. Definitely would recommend him to friends.

Mr. Morrison removed an old gas log and replaced it with a new one in an existing fireplace. He inspected the fireplace, the gas lines and secured the damper. He was courteous, prompt, professional and fair. When we had an issue with the pilot light a week later, Mr. Morrison came to the house the same day that we called him and fixed the issue. He stands behind his product and his work.

Steve met with my wife and I and we discussed options for our two fireplaces - he made suggestions based on his experience which helped us decide how we wanted to proceed. We decided on a radiant log fireplace for the den and a 'glass on fire' fireplace for the master bedroom. We scheduled the installation for one week later (today) and Steve arrived at the arranged time and did a great job. Steve was friendly yet professional, kept a very clean installation and did a phenomenal job for us. He installed both fireplaces in under two hours and taught us about their safe usage. They are both beautiful! We really appreciate the time he took to help us decide what products to get. We LOVE our new fireplaces and want to thank Steve for a great job!

He arrived on time and got right to work. Not only did he fix the problem I had called about, but he also cleaned the fireplaces for me, tested for gas leaks, and taught me how to use the fireplaces better.

Steve arrived on time and was clearly very knowledgeable about his work. He had a long lead time, but I waited for him. I felt during our scheduling conversation that he was not only able, but concerned for our safety. Steve replaced our valve, gasket and power button and inspected the complete fireplace including the outside vent. Thank you, Steve!

WOW! I called Steve and he happened to be in the neighbourhood. He zipped over, told me the entire fix could be done without any hassles or major expense. (Previously, a fireplace repair guy had told me it would require a major remodel and demo of some of my inside slate facing.) The entire operation was completed in about 30 minutes. He was careful, inspected my flue and cleaned up everything. He then instructed me on use and safe practices. This was one of the best experiences I have EVER had with a trades person! :)

Steve was great! He was right on time and got right to work inspecting my fireplace. When we bought the home in March, the inspector found the fireplace was not working properly. The seller agreed to repair. It took 5 weeks of having a repairman in and out of the house and finally he got it to work. I was never sure it had been done properly and called Steve at American Fireplace to come out and inspect for us. He took his time and told me the repair guy had used wrong parts and had altered the original manufacturer's design! Steve was very honest and said he could not guarantee the gas insert would continue to function and he could not, with integrity, do any work on it. He checked for gas leaks, proper venting and carbon monoxide leaks. He cleaned the glass. I asked him for an estimate on a new insert and he gave it to me with the understanding when we are ready, I will be sure to call and have American Fireplace do the job. I highly recommend Steve. He was professional, polite and honest! Qualities hard to find these days. Thank you Angie's List! Dianna Rio Rancho

I would use them again in the future if needed.

He replaced the On/Off switch and another switch. He's very busy - because he's very good at his work - so be patient to get him to come and do the work. But the wait has always been worth it.

Steve is very pleasant to communicate with. Very experienced and knowledgeable. Quickly instills trust. Very efficient and keeps the work area clean. Everything worked fine when he completed the repair. Also performed general service and cleaning of the fireplace.

I initially hired another company to start up my gas log fireplace. It is about 20 years old and haven't used it in about 10 years. The first company that came out said it was "no good" and needed to be replaced. I didn't have money to replace it. After reading reviews for American Fireplace I decided to give them a try. Steve arrived on time and was very nice. He inspected the fireplace (while keeping his work space very clean) and said he knew exactly what the problem was. After working on it for a couple of hours it was up an running just like new. He even fixed the embers that burned under the gas log that I never knew were there. It looks beautiful and works perfectly. I cannot express how happy we are. Steve saved us over $3,000 from having to replace the fireplace. He only charged me $200 for parts and labor and we could not be happier! Highly recommend him for fireplace repairs or replacements! He is very knowledgeable in his trade.

It took quite a while to get an appointment, but the work was well done. he was very neat and cleaned up after doing the work. When another problem cropped up he returned in a timely manner and did another great job. I did not like not being able to reach the business after hours or on the weekend, but otherwise very satisfied.