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Alpha Septic Tank Corp

Septic Systems, Excavating

About us

Additional DBA - Alpha Septic Tank Co Inc. Additional address - PO Box 92168, Albuquerque, NM 87199. Family owned & operated.

Services we offer

Design, install and inspect septic system and gray water system, excavation, backhoe work & demolition.

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
67%
2
0%
1
33%


Rating CategoryRating out of 5
quality
2.3
value
3.0
professionalism
1.7
responsiveness
1.7
punctuality
1.7
Showing 1-3 of 3 reviews

Andrew C.
05/2020
1.0
excavators, septic tank
  + 0 more
Stay clear of Alpha Septic and the litany of excuses they come up with as to why they're late or don't get back to you or why what they installed is not working properly. Scott and his family are very nice people but their customer service is completely tone deaf and down right horrid. We put a down payment of $5750 that they kept without installing our septic system for more than FIVE MONTHS. Yes, 5 flippin' months plus. Then when they come to finally install the system, they're ill prepared. What septic company comes to dig in sand/sediment without a trench box or the like? You do this for a living and act as if this is something new in Rio Rancho or ABQ. The owner then says he'll now have to install a $2K lift station. He had more than 5 months to come up with a plan. No trench box? Come out early and let the sediment dry out so that the hole where the tanks needs to go would be more stable. It's not rocket science. All of the PVC piping they installed is out of plum and looks sloppy at best. I could go on an on as to why to avoid this company but just know our experience was an absolute train wreck. To top it all off we now have a blower motor that has a constant high pitched noise that Scott refuses to fix. He sends his kid son out to look at it and give us lame excuses as to why it's making that noise. Unreal.
Description of Work: Installed a MicroFast 0.50 System

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$11,500

Lorri O.
02/2016
3.0
septic tank
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$9,000

Bruce E.
08/2014
3.0
excavators, septic tank
  + 0 more
The actual installation was fine, however, after rain, a sinkhole appeared around the tank. I contacted them, and after 2-3 weeks someone came out to look at it. He claimed it was due to water erosion flowing by, but had said they would come back in a week and they would fill the soil & add to the risers to bring the level up to the height of the yard. BUT they never responded, never came out or anything. I called another company who responded and took care of all the work at a very low & reasonable cost. Everything is running smoothly now, but I would not recommend Alpha since they don't warranty their work.
Description of Work: Installed a new septic tank as part of the sale of the home.

Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    4200 Paseo Del Norte NE, Albuquerque, NM 87113

    www.alphaseptic.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Excavating

    FAQ

    Alpha Septic Tank Corp is currently rated 2.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    No, Alpha Septic Tank Corp does not offer free project estimates.
    No, Alpha Septic Tank Corp does not offer eco-friendly accreditations.
    No, Alpha Septic Tank Corp does not offer a senior discount.
    No, Alpha Septic Tank Corp does not offer emergency services.
    No, Alpha Septic Tank Corp does not offer warranties.
    Alpha Septic Tank Corp offers the following services: Design, install and inspect septic system and gray water system, excavation, backhoe work & demolition.

    Contact information

    4200 Paseo Del Norte NE, Albuquerque, NM 87113

    www.alphaseptic.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day