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Absolut Floor Care

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

Locally owned & operated. Additional DBA - Absolute Floor Care. Additional contact name - April Trujillo or Derrick Trujillo. Hero’s discount - 10% off.

Business highlights

25 years of trusted experience

Services we offer

Residential and commercial brick floors, natural stone care, stained concrete, stripping and waxing of VCT vinyl, saltillo tile, upholstery, auto, RV, carpet, tile, grout cleaning & sealing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.861 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 61 reviews

Clifford S.
02/2016
5.0
carpet cleaners
  + -1 more
a great job done by a great guy. i would invite him and his family over for dinner except i can't cook.
Description of Work: carpet cleaning / sanitizing (i have a new puppy).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Absolut Floor Care
Thank you for your great review:)

FRANK C.
02/2016
5.0
carpet cleaners
  + -1 more
Wonderful. I would HIGHLY recommend Absolute Floor Care to everyone!!! Highly professional, exceeded our expectations, and did more than was contracted for. We WILL be using Absolute Floor Care AGAIN.
Description of Work: Shampooed my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Absolut Floor Care
Thanks for the great review :)

W C.
01/2016
5.0
carpet cleaners
  + -1 more
They did an excellent job. They were a little late to the appointment but they did call to warn me about them being a little late.
Description of Work: I bought the Big Deal $129 for Carpet Cleaning - 2500 Square Feet Including Stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Response from Absolut Floor Care
Thanks for the great review :)

Lea A.
12/2015
5.0
carpet cleaners
  + -1 more
Very helpful, thorough, friendly, and flexible! Highly recommended :)
Description of Work: Cleaned Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Absolut Floor Care
Thanks for the great review :)

Melody C.
10/2015
5.0
carpet cleaners
  + -1 more
The owner Derrick Trujillo was professional and efficient. Two days later we noticed some yellowish streaks on parts of the carpet, and when I called to the office, the receptionist set-up another appointment. This company seems very honorable, and they guarantee their work. Our carpet is very old, and we've had other carpet cleaners with the same situation with stains coming to the surface, but sometimes redoing the cleaning, the stains have come out. We're just happy that Absolut Floor Care is willing to come out and attempt to redo those areas. I would recommend this company for their professionalism, efficiency, and punctuality.
Description of Work: The office called me several weeks ago to confirm the appointment, and on the appointed day, the owner came on-time. He greeted me with a business card and started to work immediately. He finished about two and a half hours later, and the carpet looked fresh and clean. The owner assured me that he'd come back if I wasn't completely satisfied.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Absolut Floor Care
Thank you:) For your review

Liz B.
10/2015
5.0
carpet cleaners
  + -1 more
It went very well. He is very good.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Absolut Floor Care
Thank you for your Review:)

suzanne F.
09/2015
5.0
carpet cleaners
  + -1 more
The entire process was easy and as promised. We coordinated the service with April, who was professional and helpful. Derrick was on time, used great products, and actually went out of his way to work a long day to make sure the floor was complete and dry in time for the movers to deliver my fathers household goods. We were really impressed with the service we received and will definitely use Absolut Floor Care in the future. Our experience with Derrick and April was terrific.
Description of Work: Derrick cleaned, stripped, and resurfaced the entire Luxury Sheet Vinyl (2100 sq ft) in this newly purchased home. Sadly the seller left us with a damaged and poorly maintained floor. However, Derrick was able to rehab the surface for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Absolut Floor Care
Thank you so much for the review:)

LARRY O.
09/2015
3.0
floor cleaning
  + -1 more
Part of it is great and part I have to let them come back.
Description of Work: They did clean and refill pavers.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0


Response from Absolut Floor Care
[Member name removed], Thank you for your Business! I am just a bit surprised on this review.We were on time, and we are always professional in our Quality of work. Yes, Part of the floor when we left the job looked great. But we had a issue with the stairs due to equipment limitation which was discussed with the customer. We are Professional Floor Cleaners with a A rating for a reason. Because we care about the customer. Every job is different! But 1 thing is certain we strive to get the job done right! Thank you

Don G.
06/2015
5.0
carpet cleaners
  + -1 more
AAA- Absolutely the best in all categories! Pre-visit- They were very responsive and informative at all times. Very helpful in setting the appointment, making sure we knew what to expect, an absolute pleasure to deal with. They showed up exactly at the appointed time, and began work immediately. Derrick is great to deal with, helped with moving furniture out of the office, very professional, and the results were impecable.. Guaranteed I will work with Derrick in the future, and heartily recommend his services to all my neighbors.
Description of Work: Refinished brick floors in office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Absolut Floor Care
Thank you for your business:)

Dennis C.
06/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
The whole process went smoothly Derek was here at 0800 and completed the work by 1500. The original quote was for 250 sq. ft. of tile, after his measurement was complete it turned out we had 330 sq. ft. Derek made the adjustment to the quote and began the work. He was very professional, polite and easy to talk with. Overall it was a pleasant experience.
Description of Work: Derek cleaned and sealed 330 sq.ft. of Saltillo tile in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Absolut Floor Care
Thank you for your business:)

Steven E.
06/2015
5.0
floor cleaning
  + -1 more
Everything went very well and the brick floors turned out looking nearly new! Derrick was great to work with and completed the project to our satisfaction. I would not hesitate to have Absolut Floor work on any floor project that you may have as they did a great job!
Description of Work: Absolut Floor Care refurbished my poor brick floors in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Absolut Floor Care
Thank you for the review.

Joan C.
09/2014
5.0
carpet cleaners
  + -1 more
The company was professional, friendly and responsible. They do excellent work, I have used them before and plan on using their services in the future.
Description of Work: The company came and cleaned my carpet in 3 rooms, the stairs and a big landing at the top of the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90.5

Response from Absolut Floor Care
Thank you so much [member name removed] for being a returning customer:)

Bob T.
08/2014
5.0
carpet cleaners
  + -1 more
They were willing to work with my schedule and help me make a clean and quick closing.
Description of Work: Cleaned the carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Absolut Floor Care
Thank you for your business and compliment:)

Denise C S.
08/2014
5.0
carpet cleaners
  + -1 more
Great job was done. They were extremely efficient and professional. I was so lucky I choose this company.
Description of Work: All carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Absolut Floor Care
Thank you for your business and compliment:)

Gerri B.
07/2014
5.0
carpet cleaners
  + -1 more
It went extremely well. He arrived early, went through to see the job and explained clearly what he could and couldn't do, proceeded to unload his equipment and got right to the job. It took him about 2 hours and was done beautifully. Best of all, he did the carpet on the stairs (heavy traffic area) with extra attention and without charging an additional amount as many carpet cleaners charge.He was very personable and not rushed in any way. I enjoyed having him in my home and will absolutely have him come back in the future to do more work. I was not aware of all the things he can do and expect to have him come back for some deck cleaning etc.! Highly recommend him to anyone needing this service!
Description of Work: Shampooed carpets throughout house including small scatter carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Absolut Floor Care
Thank you:) We enjoy having you as a new customer.

Yvonne C.
07/2014
5.0
carpet cleaners
  + -1 more
The company owner personally came and performed service. He was one minute early for the 8:00 am appt which is highly unusual for contracted services. He was very personable and professional, even soothing my annoying puppy dogs. The job was done quickly and this is the first time all stains were removed. Needless to say,I was very pleased with the result.
Description of Work: Cleaned the carpet throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Absolut Floor Care
Thank you:) We enjoy having you as our new customer.

Neno S.
06/2013
1.0
carpet cleaners
  + -1 more
Called the company approximately 10 times during May 2013. Left voice mail and my phone number every time. Never got a return call! No response what so ever. And this was after checking Angie's list and purchasing a Group-On for $89.00. What terrible business strategy. No appointment could be made. No reliability, responsiveness, or professionalism. Flunked Out.
Description of Work: Absolutely Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Response from Absolut Floor Care
Wow! Every customer knows with our business if you called to book a appointment and actually left a message. Like every company we will call you back. Granted it might take a day or 2 depending on the time of day you call. It is so strange just a handful of Groupon customers (we noticed) think that if they post negative reviews customers will change their mind. Believe me there are smart customer's out there that can smell slander from a mile away. We are a great company a local family business that will stay in business and over come these handful of Groupon customers. That are only upset for whatever reason. Take it from me and Derrick the owners. Call us and leave a message if we are busy and WE WILL return your call. Every customer is valuable to us whether you are cash paying or a coupon purchasing. customer....

Dolly S.
05/2013
1.0
carpet cleaners
  + -1 more
We bought a Group-On for $69 for 4 rooms of carpet cleaning. I called a month ahead of time to schedule to make sure I could get a Saturday appointment. I left a message and no one called me back. I called again in the afternoon the next day and April picked up and scheduled me for 11am on a Saturday. No reminder call the day before. We waited that Saturday until 11:30am and when no one showed up, I called the number and an answering machine answered. I left a message and about 15 minutes later April called back and said that their one machine broke at their previous call and the part they needed to fix it had to come from Arizona. They were going to try to fix it temporarily themselves. She said she would call me back in 15 minutes. Two hours later she called to say that they were still working on it and she would call me back. Four hours later she called to say that they couldn't fix it and the part would arrive on Tuesday so they could come Tuesday afternoon to do it. We made the appointment for 3pm, even though my husband or I would have to take off work to come home. But because we had already lifted up all the furniture in the house and the house was a mess, we wanted to get it done as soon as we could. April confirmed that this was fine. I asked her to call me on Tuesday around Noon to confirm that the part had come in. She agreed to do so. Today is Tuesday. No call by Noon, I have called 5 times and left phone messages. My husband decided to go home anyway, just in case they came. They never came and no phone call. It is now 4:15pm. While April was very sweet on the phone, it is clear that this vendor does not keep promises. I would not recommend them to anyone.
Description of Work: No service performed because they never showed up.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$69

shanna J.
05/2013
1.0
carpet cleaners
  + -1 more
CHECKED OUT ON ANGIES LIST BEFORE PURCHASING A GROUPON FOR SERVICE. CALLED NUMEROUS TIMES TO SET UP AN APPOINTMENT FOR SERVICE AND COULD NOT GET AN ANSWER OR CALL BACK FOR OVER A MONTH. FINALLY MADE APPOINTMENT FOR SERVICE, SPENT TWO DAYS MOVING FURNITURE OUT OF HOME AND WAITED FOR THEM TO SHOW UP. TWO HOURS AFTER SCHEDULED APPOINTMENT I TRIED CALLING NUMEROUS TIMES WITH NO ANSWER. I TEXT THE NUMBER I HAD (AS THE GIRL WHO MADE MY APPOINTMENT INSTRUCTED) TO PLEASE CALL ME THAT NO ONE HAD SHOWN UP OR CALLED. I RECEIVED A TEXT BACK ASKING FOR MY ADDRESS. I SENT IT AND AGAIN WAITED. I CONTINUED TO CALL WITH NO ANSWER SO I TEXT AGAIN THAT I NEEDED SOMEONE TO CALL US. FINALLY, FIVE HOURS AFTER OUR SCHEDULED APPOINTMENT, SHE CALLED ME STATING THAT SHE SPOKE TO THE OWNER WHO STATED HE CALLED DAYS BEFORE TO TELL ME HE COULD NOT DO THE SERVICE , I HAD NOT RECEIVED ANY PHONE CALLS OR ANY MESSAGES OR I WOULD NOT HAVE SPENT TWO DAYS MOVING FURNITURE!! THIS WOMAN WAS INCREDIBLY RUDE!!!!!!!!!!! SHE CONTINUED TO BE RUDE AND WHEN I ASKED IF THEY COULD COME THE FOLLOWING DAY SHE SNOTTILY STATED THEY COULD SHOW UP BUT NOT DO ANYTHING BECAUSE THEIR EQUIPMENT WAS NOT WORKING. I AM STILL UNBELIEVABLY ANGRY!!! I NOW HAVE TO TRY TO FIND SOMEONE ELSE TO COME DO MY CARPETS OR DO IT MYSELF. I HOPE NO ONE ELSE HAS TO DEAL WITH THIS EXTREMELY RUDE AND UNPROFESSIONAL WOMAN AND COMPANY. IF I COULD RATE THEM LOWER THAN AN and quot;Fand quot; I WOULD...
Description of Work: DO NOT HIRE!! NEVER SHOWED UP!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

Response from Absolut Floor Care
Yes, This Customer had a appointment. The owner handled all the phone calls to the customers that we had reschedule. I April Had stated that the owner called and left a message. She then said that no one called. I had asked her to text her address so i can make sure that the owner called the correct number to the correct address.The customer was upset. I explained i was only in the middle. She demand that we go the next day. When i told her" We can show up but wouldn't be able to complete any job 'Because our equipment was not working properly. I told her that we could reschedule she wanted a refund. I said "Ok" There was no hard or mean coversations on my end. But i guess being as upset as she was yelling and rude that she thought i was to. If you speak to any of our customers that they will let anyone know that we have great customer service.. You can't please everyone...We did nothing wrong.1 We call the customer to let them know we had to reschedule 2nd I asked for her address to make sure we called the right number.3rd Called her back asked if we could reschedule she said NO.

Theresa B.
11/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
I found this company on Angies List and chose them for their good reviews and reasonable quote I got when I called them. Derrick was prompt, professional, and knowledgeable. He explained and gave suggestions for a couple of issues I had, and I felt like I got great service for my money. There were a few spots that didn't come completely clean, but he asked for me to wait until they dried to see if they were better. I called back to have him treat a couple of spots, and he was prompt and very nice. I will use this company again.
Description of Work: Carpet cleaning for 4 rooms plus hallway. Tile & grout cleaning for kitchen, bathrooms, entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dawn C.
09/2012
5.0
ceramic tile, floor cleaning
  + 0 more
It went well from the first meeting to establish the job and costs, to the final cleaning and glazing.
Description of Work: Completely stripped and cleaned saltillo tile that had white grout. He was very thorough and professional and did a great job. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Linda M.
06/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
I was getting an old, 1920 adobe house ready to sell. It has brick floors that needed cleaning and sealing after many years of renting. I found Derrick on Angie's list, and he came out and gave an estimate of around $400 initially to take care of two areas that looked very bad, so they would blend in with the rest. As he was working, we decided to ask him to clean and seal the entire house, which he did, adjusted total about $481. The floor looks really nice. On his first trip out, I also asked him to come look at my ceramic tile/grout in the main house next door (which we are also selling) and tell me if he could clean the grout. I had been working hard to clean it, tried several ways, but was not happy. He cleaned a sample spot to show me what he could do, and I was impressed, so we added the grout cleaning to his list. We were moving out of both houses, and he knew I was worried about keeping the tile clean, so he offered to come out first thing on the morning of our move! He also cleaned the carpet that morning. Very nice and personable man. Quality of work was great. I gave his card to my realtor in case she needs tile work done in her dealings with houses.
Description of Work: Cleaned and sealed the brick floors in an old adobe house ($481). Also cleaned the grout and tile in the main house ($160), and cleaned the carpets ($75).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Lorena M D.
02/2012
5.0
carpet cleaners
  + -1 more
They were very communicative and he was punctual. He got the job done quickly.
Description of Work: I used Absolut Floor Care for steam cleaning of my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Arun M.
10/2011
5.0
carpet cleaners
  + -1 more
We have been using them probably for a year. They are punctual and professional. They do quality work. They don't have to wear booties for us because most of the times they are going in and cleaning the home that is empty. They also do tiles cleaning. They have done that for us too. They do a thorough job with the tiles cleaning as well.
Description of Work: We used the services of Absolut Floor Care on the 26th of October 2011 for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE H.
08/2011
3.0
carpet cleaners, floor cleaning
  + 0 more
I had to make a lot of preparation in order to have them clean the floor. The first day of the job they showed up so late that they were not able to do the work. I gave them a second chance and the second day they did not show up at all. It was a great inconvenience because I had to move all the furniture on the floor and also the carpet and they ultimately did not come. I also had to leave the door open for them, and that was in the middle of winter. I think they were totally unaware of what they were doing. I did not have a problem when I was talking to them, and they did not appear unprofessional. I would not use their services in the future.
Description of Work: I used Absolut Floor Care for floor cleaning services. I used their services in March.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Absolut Floor Care
We have searched our records for estimate's or work for this person and address.But no such person or address. Absolut Floor Care is a small local business with great work ethic's.Our business keeps records of all jobs and estimate's wheather done or not, as well as keeps great record keeping even just for phone call estimates as well . That's why our customers love using us !!! . Local business's depend on word of mouth.If you read all the other reports on us.We have informed if we were going to be late. This business is Owner Operated so there is only one person doing the job and he has 11 yrs exp.. We don't turn customer's down especially if it's a job we can do . If we ever felt that we could not do a job. We would not waste your or our time.!!!! If we are running late at anytime we call to let our customer's know. Our business schedules jobs in a professional manner and we give ourselves plenty of time to get from one job to another.This is has to be a fake report first of all if you look at the date of March 2011. She says we asked her to leave the door unlocked in the middle of winter .
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Contact information

PO Box 65522, Albuquerque, NM 87193

Absolutfloorcare.net

Service hours

Sunday:
11:00 AM - 6:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning

FAQ

Absolut Floor Care is currently rated 4.8 overall out of 5.

Sunday: 11:00 AM - 6:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 6:00 PM

Absolut Floor Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Absolut Floor Care offers free project estimates.
No, Absolut Floor Care does not offer eco-friendly accreditations.
Yes, Absolut Floor Care offers a 10% senior discount.
No, Absolut Floor Care does not offer emergency services.
Yes, Absolut Floor Care offers warranties.
Absolut Floor Care offers the following services: Residential and commercial brick floors, natural stone care, stained concrete, stripping and waxing of VCT vinyl, saltillo tile, upholstery, auto, RV, carpet, tile, grout cleaning & sealing.

Contact information

PO Box 65522, Albuquerque, NM 87193

Absolutfloorcare.net

Service hours

Sunday:
11:00 AM - 6:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 6:00 PM