505-245-4222 ABC Appliance Repair is the only source for all your Refrigerator, Oven, Washer and Dryer Appliance Repair needs. After hour and weekend appointments available. Lowest Service Call Guarantee. , A high percentage of our business is from repeat customers and referrals. We take pride in our work and stand behind it 100%. We offer a 10% discount on labor for all Angie's List customers. We do not perform installations. Repairs only. operation: Monday-Saturday 8:00 AM to 7:00 PM. Sunday 8:00 AM to 1:00 PM
Business highlights
27 years of trusted experience
Services we offer
Refrigerator Repairs including compressor replacements, Oven, Washer and Dryer Repair. Discount coupons may not be combined, one discount per appliance repaired.
Services we don't offer
*We do not SELL parts. We "Do Not" repair the following "SMALL APPLIANCES" Microwave Ovens, Blenders, Toaster Ovens, Mixers, and other small kitchen appliances, We do not perform Factory Warranty Repairs .
I used the company's website to request a call. The call was prompt and friendly. The service man arrived on time and was both friendly and professional. The necessary part wasn't immediately available so the service man had to make another appointment for the next day. Again, he was prompt and did the job. Nice experience.
Description of Work: On refridgerator the water had stopped dispensing several months before and suddenly the ice maker stopped working. The compressor was cleaned and a valve was replaced.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
John W S.
06/2012
5.0
appliance repair
+ -1 more
Arrived on time, got work done. Offered Angie's list discount then said he could offer better rate when he was told that this was a rental.
Description of Work: Repaired dryer. I had replaced drive belt but still did not work properly. Needed fan replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
CHRISAN S.
06/2012
5.0
appliance repair
+ -1 more
New I bought the appliance tune up package although I'd never had that done in the past. However, for just a few dollars I though some preventive maintenance couldn't hurt. Norm showed up and was courteous, professional, and completed his inspections in a timely manner. The garbage disposal, even though fairly old, he gave better than passing marks, the dishwasher was fine, cleaned and refreshed. The only Issue I'd had was with the icemaker on the fridge, and careful exploration showed that the condenser motor wasn't working correctly and was actually failing. New motor had to be ordered from the manufacturer (in Korea) but Norm kept me updated with regular emails, and the part arrived quickly. Norm got it installed quickly and now all works well. To my surprise, I only paid for the new part and there was no fee whatsoever for the second service call. I'd definitely use this company again and would recommend them.
Description of Work: I bought the appliance tune up package although I'd never had that done in the past. However, for just a few dollars I though some preventive maintenance couldn't hurt. Norm showed up and was courteous, professional, and completed his inspections in a timely manner. The garbage disposal, even though fairly old, he gave better than passing marks, the dishwasher was fine, cleaned and refreshed. The only Issue I'd had was with the icemaker on the fridge, and careful exploration showed that the condenser motor wasn't working correctly and was actually failing. New motor had to be ordered from the manufacturer (in Korea) but Norm kept me updated with regular emails, and the part arrived quickly. Norm got it installed quickly and now all works well. To my surprise, I only paid for the new part and there was no fee whatsoever for the second service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Victoria L.
05/2012
5.0
appliance repair
+ -1 more
My washing machine broke over memorial day weekend, of course. I called ABC and a tech called back about 3.5 hours later saying he was in the neighborhood and could stop by in 15 minutes or I could make an appointment. Within 15 minutes he was at my door and about an hour later the problem was diagnosed and fixed. He was friendly and worked quickly. It was about 149 bucks before tax. No new pump necessary! yay! I love Angie's list. We could have probably fixed the problem on our own, but it would have taken us about a day to figure it out and we just didn't have that kind of time.
Description of Work: Penny in the pump of my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Daniel D.
05/2012
5.0
appliance repair, dryer vent cleaning
+ 0 more
This company was very responsive to email and phone contact. I scheduled the original service on 5/21 but the service technician was ill, so my appointment was moved to 5/23. The technician arrived on time and did a very nice job.
Description of Work: ABC Appliance inspected my clothes dryer and cleaned out the exhaust vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
James H.
05/2012
5.0
appliance repair, home inspection
+ 0 more
I was very, very pleased with the outcome of this service. The tech that came out was very honest. They gave me a rundown on what I may need in the next few years. He honored the Big Deal price and wasn’t going to add a penny. The girl who took care of the scheduling was perfect. I’m pretty active and I’m trying a lot of new things in my live, so rescheduling was important to me. She was very diligent in rescheduling so that the work could be done. The technician knew exactly what he was doing and he showed me his progress along the way.
Description of Work: They honored the Big Deal special for a kitchen tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from ABC Appliance Repair
Thank you Very much for the Positive feedback, If we can ever be of any further assistance please give our office a call. (505) 245-4222 Thanks again, Deborah
Marie F.
05/2012
5.0
appliance repair
+ -1 more
Pleasant surprise, I didn't think companies like this existed anymore! Reasonable rate for service call, the service call charge is folded into the repair charge. They come on weekends, talk to you knowledgably, answer questions, and give you options. Ray from ABC came within the appointed time limit. I was impressed by his professional manner, clean cut appearance, and how personable he was (this is getting to be a dying art). I will certainly call them again and have already asked if they would install the new range when I get it. Thanks for the referral Angie!
Description of Work: 1986 HotPoint range had a burner light that wouldn't go off. I had called another repair company first (not from Angie's list). They told me they would disconnect the light but my oven still would work after they disconnected the light. He asked if it worked prior to the problem with the light and I said yes. He didn't check to see if the oven was still working after the disconnection. A few days later, I went to cook and the oven would not get up to desired temperature. I had joined Angie's list and thought I'd get a second opinion before buying another stove. Ray at ABC tested the oven temperature, told me I needed an oven thermostat for the oven to work. He was still unable to repair my range as the part needed is no longer available but he did make the effort to get the specified part or a related part that would work on my range. On my washing machine, he found the problem is the transmission but let me know it could give me some time before I had to get it fixed or replaced since I was having to get the stove replaced first. Usually I hate to pay for a service call just for them to come out but I feel this young man earned it by diagnosing the problem and truthfully giving me alternatives and options. His knowledge was impressive and I actually didn't mind paying for the service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$58.85
John P.
04/2012
5.0
appliance repair
+ -1 more
Called in AM for refrigerator repair. Scheduled for that day, arrived on time. Very professional, pleasant and knowledgeable. Had part required on hand and was able to complete within the hour.
Description of Work: Refrigerator leaking water and not cold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Joyce P.
04/2012
5.0
appliance repair
+ -1 more
On time, reasonable, and courteous. Very pleased with the service.
Description of Work: Repair control on freezer unit. Replaced mother board - secured microwave panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Christopher M.
04/2012
5.0
appliance repair
+ -1 more
THEY SHOWED UP ON TIME AND WAS VERY QUICK. THEY GAVE ME GREAT DIAGNOSIS. I WAS VERY PLEASED IN WHAT I SAW AND HEARD. THE MAN WAS WELL GROOMED AND NICE.
Description of Work: I HAD ABC COME OUT AND LOOK AT MY WASHER AND DRYER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Marcella S.
04/2012
5.0
appliance repair
+ -1 more
The technician, Ray, was 10 minutes early for our scheduled time window. He was prompt, polite and professional and accurately diagnosed the problem as the control board. The $55 approximate charge was for diagnosing the problem (also used Angies List coupon). The estimate to fix the problem was approximately $300 - 350. Update: My husband installed the control board and fixed the oven. I would use them again to diagnose any appliance issues.
Description of Work: One day, I tried to clean my oven using the self cleaning feature on my GE Profile double oven. The locking mechanism would not engage for the self clean feature to start.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Deborah K.
04/2012
5.0
appliance repair
+ -1 more
It was the first time I had used them. He found the problem quick, fixed it and was very friendly. I'd absolutely use them again.
Description of Work: They fixed my refridgerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
MARY MARTIN AND BILL F.
03/2012
5.0
appliance repair
+ -1 more
Ray, the tech, was great! Explained everything thoroughly. He was great!
Description of Work: Replaced ice maker in refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
JOHN G.
03/2012
5.0
appliance repair
+ -1 more
ABC Appliance Repair did an excellent job.
Description of Work: ABC Appliance Repair replaced heater probe in refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Mary P.
03/2012
5.0
dryer vent cleaning
+ -1 more
When calling for an appointment, I was treated courteously. We had to reschedule the appt., and didn't do so right away; the company called us back to check in with us and courteously offered us a coupon. We then scheduled an appointment. Norman, the technician, was promt and respectful. He explained what the procedures would be and answered all my questions about them. He took his time, double-checked his work, and even cleaned up after the work was done. He didn't try to sell me anything, since it wasn't needed. I would definately use this company again!
Description of Work: 10 point dryer inspection dryer vent cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Laura F.
03/2012
5.0
appliance repair
+ -1 more
Excellent service, on time, very knowledgeable.
Description of Work: Fixed ignition on oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Robert R.
03/2012
5.0
appliance repair
+ -1 more
Rep showed up on time, diagnosed the problem quickly, and repaired it.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Tom G.
03/2012
5.0
appliance repair, dryer vent cleaning
+ 0 more
Dryer works better than new. I know more about this installation than before, and glad I found such a good company to keep it up and running.
Description of Work: Serviced gas dryer, explained each step, replaced inferior connecting duct from dryer to wall, making a safer and unrestricted connection. Cleaned dryer duct work, and removed several cubic feet of debris!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Judy F.
03/2012
5.0
dryer vent cleaning
+ -1 more
I decided to buy the Big Deal coupon based on the facts that i didn't know when the dryer vent had been cleaned, the inside of the dryer was looking very linty, and I didn't have the tools or the knowledge to clean it myself. The service was worth every cent! Thanks!
Description of Work: I bought this service on a Big Deal coupon. It was worth every cent and more... The technician cleaned, tested, and explained all the procedures and was fun to talk with as well. The service was very professional and competent and I couldn't ask for more!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
John S.
03/2012
5.0
appliance repair, dryer vent cleaning
+ 0 more
I realized for a while that my dryer wasn't drying as well as it used to. I had cleaned out the trap with a long brush, but it didn't improve. When my husband saw the Angie's List deal, we decided to try it. WOW, are we happy! The dryer is close to 7 years old and it was FULL of lint. He told us it should be cleaned every 3 years, and we're going to keep that up. I will sleep better tonight knowing we may have avoided a fire.
Description of Work: Norman, the service tech, arrived on time and was very personable. It was an Anglie's list "Big Deal" and the service was all I could ask for. He took my dryer out away from the wall, inspected all the controls and heat settings, and then took it apart and cleaned it out. He pulled it away from the wall, snaked out the dryer vent, and cleaned up the floor under the dryer. It was YUCK and we really needed the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from ABC Appliance Repair
Thank you for allowing us to provide this service. Please keep us in mind for any future kitchen or laundry appliance repair needs. Deborah.
John B.
03/2012
5.0
appliance repair
+ -1 more
Extremely professional and competent Tech. His knowledge of Maytag Neptune products was excellent. Provided usage tips on front loading washers. Overall a superb Tech and company. Will use them for all future appliance needs.
Description of Work: Repaired door switch fault on a approx 10 year old Maytag Neptune washer. Also leveled a Dacor range.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from ABC Appliance Repair
Thank You for choosing ABC Appliance Repair. We value and strive to exceed all customer expectations. Please keep us in mind for all your kitchen and laundry appliance repair needs.
Mary W.
02/2012
5.0
appliance repair
+ -1 more
Excellent! The technician was very friendly, knowledgeable and professional.
Description of Work: They replaced a heating element in the dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ABC Appliance Repair
Thank you, We constantly strive to stay up to date with the latest information and technology available to ensure we meet your current and future appliance repair needs.
Marie F.
02/2012
5.0
appliance repair, dryer vent cleaning
+ 0 more
We used Angie's List to locate ABC Appliance Repair. We called on a Friday and an appointment was set for the following day, Saturday. He arrived on time, 10:00 am. He told us rather than check the the sensor that the problem was most likely the dryer vent. He went to the roof to clean it out. Afterwards, he checked it with us and it worked perfectly.
Description of Work: The dryer was shutting off without completely drying the clothes. The repairman thought the dryer vent needed cleaning. He cleaned it out from the roof. He checked it before leaving and it was running like new. He told us to have the vent cleaned at least every 3 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from ABC Appliance Repair
Thank You. We are honored that you recognized us with the "Pages Of Happiness" recognition. Deborah.
Jeanetta M.
01/2012
5.0
appliance repair
+ -1 more
A personable, polite young man arrived on time and quickly diagnosed the problem. The motherboard had burned through a solder, and instead of suggesting I buy brand new electronics, the repairman said he could solder it better than it was new. And he did. And it works beautifully.
Description of Work: The wall oven in the house we just bought wasn't working, so I called ABC for an estimate and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from ABC Appliance Repair
We know you have a choice in selecting a service provider and the entire staff at ABC really appreciates your choosing us!
tanya D.
01/2012
1.0
dryer vent cleaning
+ -1 more
I wouldn't do business with company after finding out they lie about their prices.
Description of Work: I called to get information about getting dryer vent cleaned, didn't tell them I was calling from Angie's List nor was I asked. They gave me the same price that listed on Angie's list, not their normal price of $189. So he is running a scam, telling people they are saving money when they are not! Wouldn't do business with someone like that! Can't believe Angie's List doesn't police these things, I thought that's why we pay to be members.
Rating Category
Rating out of 5
professionalism
1.0
Response from ABC Appliance Repair
We don't lie about prices. We are rated A+ with Angie's List, The BBB, and Service Magic for a reason, and that is due to our commitment to customer service. Let me explain the details of this "Big Deal" offer. 1. Normal Pricing for Duct Cleaning is 129.95 2. Normal Pricing for 10 point Dryer inspection is 59.95 3. Total Normal pricing for both services is 189.90 "Just as Advertised" Depending on when a customer purchased the "Big Deal" the pricing was either 99.95 or 119.95 for BOTH services as available only through Angie's List. When you called the price you were quoted was 129.95, please note that this was strictly for the duct clean service only. This quote didn't include the 10-point dryer inspection. ABOUT THE 10-POINT DRYER INSPECTION: 1. The Dryer is completely disassembled, thoroughly cleaned and all wear items and electrical controls are checked for proper operation. "The special was a great success and I can provide you with fellow Angie's List Customers who used the service and they can personally share their experience with you." The "BIG DEAL" is currently expired, however due to popular demand will be returning soon. Please reply to: service@abcfixit.com and I will personally handle your "Big Deal" should you decide to purchase OR if you wish to talk to other Angie's List members who purchased the big deal, I have a list of names and phone numbers of those who authorized contact from member to member. Sincerely, Norman T. ABC Appliance Repair service@abcfixit.com
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*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
ABC Appliance Repair is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 1:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
ABC Appliance Repair accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, ABC Appliance Repair does not offer free project estimates.
Yes, ABC Appliance Repair offers a 10% senior discount.
No, ABC Appliance Repair does not offer emergency services.
Yes, ABC Appliance Repair offers warranties.
ABC Appliance Repair offers the following services: Refrigerator Repairs including compressor replacements, Oven, Washer and Dryer Repair. Discount coupons may not be combined, one discount per appliance repaired.
*We do not SELL parts. We "Do Not" repair the following "SMALL APPLIANCES" Microwave Ovens, Blenders, Toaster Ovens, Mixers, and other small kitchen appliances, We do not perform Factory Warranty Repairs .
Contact information
Mobile Service Appliance Repair Provider-OR leave your information,and we will call you back shortly, Albuquerque, NM 87110