Description of Work: I called Aardvark to come to fix 2 swamp coolers at my rental house. After the first visit, I had to call them back 2 more times to correct mistakes they made the first time. A few weeks later, one of the swamp coolers was not working and I called another company who told me the unit could not be fixed because the last company (Aardvark) had installed something incorrectly and had warped the unit. I then called Aardvark back and explained the problem. They were hesitant, but finally agreed to fix their mistakes. We set a date, but they never showed. After numerous calls and left messages, they finally talked to me and said they had decided not to repair or replace my unit because they couldn't believe this particular worker would do such a thing. This was a unit that was only about 4 years old, and they tried to claim it was old and damaged anyway.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$300
Linda S.
11/2009
1.0
plumbing
 + -1 more
I had to call them back. They did the work one day and I had to call them back twice more because they kept missing things and the coolers were not running correctly. I paid a lot of money to get it done. I had to finally call another plumbing company because one of the coolers stopped working and they told me that Aardvark had damaged the cooler and it was not working. Not only did they not fix it, they actually damaged it and I could no longer use it. It was something about how they didn't know how to put the belt right and it warped the squirrel cage. I contacted them about it and after much haggling they decided that they would fix it or replace it. We made an appointment but the guy never showed up. I contacted them again and they decided that they were not going to fix it and that it wasn't their fault even though I explained to them exactly the problem. Instead of taking sole responsibility, they decided in the end that they would not fix it and they left me with a worthless piece of machinery. Now I am going to have to sue them. I am going to go to the state and report them for fraud. They were really bad.
Description of Work: I hired the plumbing company in the summer to repair my fog coolers.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Bridget A.
07/2009
2.0
heating & air conditioning/hvac
 + -1 more
I did not see the actual work because insulation was wrapped around the ductwork. However, I just spent 2 hours up in my attic and found that the ductwork they supposedly repaired was simply butted up to the flashing for the furnace - no pop-rivets, metal screws, duct tape or duct sealer applied. I could fit my finger in the gaps.
Description of Work: Paid to have ductwork repaired - it was not connected well & we were losing heat into the attic.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$400
07/2006
5.0
heating & air conditioning/hvac
 + -1 more
I THINK THEY ARE COURTEOUS AND FRIENDLY PEOPLE. YOU COULD TELL THEY WERE HONEST AND TRUTHFUL. THEY WERE DEPENDABLE AND ALWAYS SHOWED UP ON TIME. I WAS VERY PLEASED WITH THE WORKERS AND WORK THIS COMPANY PROVIDED.
Description of Work: THEY INSTALLED A FURNACE IN MY HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
07/2006
5.0
heating & air conditioning/hvac
 + -1 more
THEY WERE A GREAT COMPANY TO WORK WITH. THEY WERE VERY PROFESSIONAL AND EASY TO WORK WITH. I FEEL THAT THEY WERE FAIR ABOUT THINGS AND THEIR PRICES SEEMED TO BE REASONABLE.
Description of Work: THEY INSTALLED A NEW HEATING AND AIR CONDITIONING SYSTEM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Sewer Cleaning,
Air Duct Cleaning,
Electrical
FAQ
Aardvark Co Inc is currently rated 2.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Aardvark Co Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Aardvark Co Inc offers free project estimates.
Yes, Aardvark Co Inc offers eco-friendly accreditations.
No, Aardvark Co Inc does not offer a senior discount.
Yes, Aardvark Co Inc offers emergency services.
Yes, Aardvark Co Inc offers warranties.
Aardvark Co Inc offers the following services: Plumbing, heating, air conditioning, electrical, ductwork cleaning & sewer inspections.