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5 Stones Carpet Cleaning

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

One thing you will notice right away about 5 Stones Carpet Cleaning is that we are professional, educated and ready to deliver the absolute best experience you have ever had. We treat your home like a castle because we know how hard you have worked for it and everything in it. For your Carpets, Tile and Grout, Upholstery, Odor Removal and all of our cleaning services. We are an organization that is founded upon one simple principle: love your neighbor as yourself. We want you to experience the best and we know that we can meet the highest expectations of customer service because we demand the highest level of customer service. Licensed & Insured. Additional Email - info@carpetcleanernm.com.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

100% Satisfaction Guarantee! Carpet, tile, grout, air duct, dryer vent, rug, auto cleaning, upholstery cleaning, pet stain & odor removal.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.032 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 32 reviews

marcos A.
01/2018
5.0
carpet cleaners
  + -1 more
All good. Arrived on time and ready.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lily S.
12/2017
5.0
carpet cleaners
  + -1 more
Beautifully! Richard and Tristan really know their stuff! Gave us excellent, prompt, professional, personable service every step of the way. From our first phone call to pickup and delivery, 5 Stones Carpet Cleaning is tops!! Afforable, too! Our rug is restored to deep, rich colors--looks new, thanks to the Rug Spa Service offered by these delightful guys!
Description of Work: my husband found an old Indo-Persian rug at a thrift store. Needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly T.
11/2017
5.0
carpet cleaners
  + -1 more
0
Description of Work: 0

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

THOMAS M.
10/2017
5.0
carpet cleaners
  + -1 more
I have used Five Stones for years. With three cats and occasional hairballs, I like to clean the carpets twice a year. They are reliable and friendly - will work with you on any special needs or circumstances. You are comfortable having them in the house!
Description of Work: Carpet and rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Dale T.
08/2017
5.0
carpet cleaners
  + -1 more
Good job! It was done fast and the cleaner was courteous.
Description of Work: 3 rooms of carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
07/2017
5.0
carpet cleaners
  + -1 more
Did not use
Description of Work: Did not use
Rating CategoryRating out of 5

Melvin S.
07/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
very well.
Description of Work: Carpet needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael N.
04/2017
5.0
carpet cleaners
  + -1 more
They were very punctual, professional and got out all stains!
Description of Work: They cleaned carpet in my son's empty house and in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Charles V.
11/2016
5.0
carpet cleaners
  + -1 more
Went beyond expectation. Several spots not expected to be cleanable did indeed disappear. Very efficient work.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Anna H.
11/2016
5.0
carpet cleaners
  + -1 more
Easy to schedule, professional and friendly, carpet was very dirty beforehand and after the cleaning looked almost new. Very happy with the outcome.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Katherine M.
10/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
I was happy with the overall service. They did an upgrade in the living room and it was amazing. I would recommend this company to anyone in need of a good carpet/tile cleaner at a reasonable price.
Description of Work: I needed tiles and carpet cleaned after moving into a house where the previous owners had 5 dogs. There was a lot of hair left in the house and dirt embedded in the tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Connie C.
10/2016
5.0
auto detailing, carpet cleaners
  + 0 more
Have used this company multiple times, they are great!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Connie C.
10/2016
1.0
carpet cleaners
  + -1 more
Called several times, no answer.........a message came on and said I'm sorry the number you have reached has a voice mail that has not been set up yet.
Description of Work: full house carpet cleaning.
Rating CategoryRating out of 5

GENEVA M.
07/2016
5.0
dryer vent cleaning
  + -1 more
They did a restoration on the carpets, They did an excellent job, my carpets look like new. They are a really great company. They were very professional, and showed up on time. They are also reasonable on price.
Description of Work: They cleaned my carpet in 3 bedrooms, and a den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
06/2016
5.0
carpet cleaners
  + -1 more
5 Stones did a superb job. Richard was very professional and did all the work himself. He arrived on time and got setup within minutes. Probably worked for about three hours straight, getting everything clean as possible. I really thought I was going to have to replace my carpet since it was so old and dingy, but after Richard was done the carpet looked spotless and brand new. He also did an excellent job cleaning the tile in my kitchen and bathroom areas. Brought new life to the tile. I highly recommend Richard and 5 Stones Carpet Cleaning! You won't be disappointed.
Description of Work: Full house carpet cleaning plus tile cleaning, on approximately 1500 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Shari J.
11/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Provider arrived on time and walked through the house to see the problem areas. Worked quickly, moving furniture safely. Worked with me to clean a room first so I could work there. Tile looked great. My carpets were very stained and they looked alot better.
Description of Work: Cleaned carpet and tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299.99

amanda G.
07/2015
5.0
carpet cleaners
  + -1 more
We had the pleasure of meeting Richard with 5 stones carpet cleaning. He was very professional, punctual and one of nicest people you'll ever meet. He was very flexible with his schedule, which really helped us out since we're in the middle of a move. The carpet came out great as well! The carpets are white again and best of all, they were dry when I got home, so there was no waiting to walk on it or put stuff back. We actually have them scheduled for another property and will use them again.The price and service cant be beat! I can't say enough nice things about it. We are just very happy with this company. You will be too!
Description of Work: Superb carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149.99

Carol H.
07/2015
5.0
carpet cleaners
  + -1 more
Richard and his son, Tristen, were extremely professional and trustworthy. He called me back almost immediately after I left a message, and was able to schedule service within 48 hours. The whole cleaning took a little over an hour. We are very happy with our carpet cleaning (it was filthy due to pets and kids, and looks nearly new). The rug he cleaned looks fantastic too. I would have no hesitation with using him again in the future! Price was extremely reasonable as well.
Description of Work: Cleaned all carpet and one rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pat B.
06/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Richard and his boys provided excellent service at a fair price. The crew showed up on time and went through their services and pricing before beginning work. We had several problem areas of heavy dirt stains in our carpets and the crew took most of the stains out so they looked very good. I will use them in the future to help us maintain our carpets and I have no hesitation in recommending their work.
Description of Work: Cleaned all carpeted traffic areas, and tiled floors of dining room and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stephanie W.
06/2015
5.0
carpet installation, carpet cleaners
  + 0 more
5 Stones Carpet Cleaning is an amazing, locally owned business. I bought a foreclosure, and the stairs were AWFUL! At first I thought I would have to get new carpet, but decided to get them professionally cleaned first. I am so glad I did! 5 Stones Carpet Cleaning made the stairs look almost brand new! It was truly amazing and saved me close to $500. The father-son team were very professional and well-trained. I would definitely use them again and would recommend them to anyone who needs an excellent carpet cleaning at a good price. I have used Stanley Steamer and other big name carpet cleaners, but 5 Stones did a better job and gave me a better price. I also like the fact that I was supporting a local business in my community.
Description of Work: The provider cleaned the carpet on my stairs and 2 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Donald S.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The service was outstanding and thoroughly professional. Richard was highly knowledgeable, polite, considerate of our pets and respectful of our privacy, security and other furnishings. I heartily recommend 5 Stones to potential customers and will be using Richard's services when I have any carpet problems in the future. Pet owners can be assured that Richard will perform an excellent job on heavily soiled areas.
Description of Work: 5 Stones cleaned all our carpeted rooms plus our living room couch; the couch cleaning was an additional $50 which I considered a bargain. Having pets and many soiled carpeted areas, Richard gave me an excellently presented set of options to handle the pet-soiled issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gayle D.
05/2015
5.0
carpet cleaners
  + -1 more
Richard cleaned a very soiled carpet and it looks almost new! He and his crew always arrive on time, do more than we expect and are very professional in their work. We use him frequently and recommend his company without reservation.
Description of Work: Provided carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

susan B.
04/2015
5.0
carpet cleaners
  + -1 more
100% satisfied. would hire and recommend highly.
Description of Work: removed very old very large stain in light carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gayle D.
06/2014
5.0
carpet cleaners
  + -1 more
Richard is a very pleasant and professional person to work with; he always does what is expected and oftentimes much more. We use him several times each month for rental properties as well as our own property.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

janice H.
06/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
Richard showed up promptly on time with 2 cleaning crews. When he arrived and looked over the carpets he also mentioned he did tile and grout (no hard pressure sales). I thought about it and since the entire first floor is tile and had paint/varnish stains I asked him to clean it. He then quoted me a price for everything which was an amazing deal. Most amazing was the end result. The carpet looked brand new, the floors were nicely cleaned and the house smelled fresh with no lingering odors. The work was done in under 3 hours and they left the house sparkling clean. I really appreciated the follow up call a few days later to make sure everything was to my satisfaction. This company is really great and I highly recommend them. You will not be disappointed. Thank You, Richard of Five Stones, for you courteous, polite, prompt and professional services. And great cleaning!!!!!!
Description of Work: Cleaned all carpeting and ceramic floor tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

6100 4th Street NW Ste. 372, Albuquerque, NM 87114

http://www.carpetcleanernm.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Auto Detailing,
Air Duct Cleaning

FAQ

5 Stones Carpet Cleaning is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

5 Stones Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, 5 Stones Carpet Cleaning offers free project estimates.
No, 5 Stones Carpet Cleaning does not offer eco-friendly accreditations.
No, 5 Stones Carpet Cleaning does not offer a senior discount.
Yes, 5 Stones Carpet Cleaning offers emergency services.
No, 5 Stones Carpet Cleaning does not offer warranties.
5 Stones Carpet Cleaning offers the following services: 100% Satisfaction Guarantee! Carpet, tile, grout, air duct, dryer vent, rug, auto cleaning, upholstery cleaning, pet stain & odor removal.
Ask for details

Contact information

6100 4th Street NW Ste. 372, Albuquerque, NM 87114

http://www.carpetcleanernm.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM