PORKY'S HEATING & COOLING

Porkys installed two ac units that were 4 ton condensers for my house. They were slobs. Left a huge mess up in my attic, put duct tape where flashing was supposed to be, and long story short, got a leak from the unit that caused my ceiling to fall down in the garage. They did not come back to fix immediately until my contractor friend went to his home to light a fire under him to come fix the damage he caused. There was pvc unglued to the unit also. I had paid $15,000 for this and had another hvac man fix the issues. Would never recommend Porkys for any work.

Overall, we were satisfied.

Thorough, honest, sense of humor. Service was fast, educational, and pleasant. I will use Porky's for all my AC/Heating needs. He even fixed an upside down hose for free.

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They're willing to work with you. I don't have anything bad to say about them. Setting up an appointment was really easy. They're very accommodating. They were very punctual and on time. They got the job done on time.

Great service.

Helped us avoid additional costs

3 days after I got the $103.00 deal for him to come check our a/c, he finally responded to my call. Says he was sorry but it seemed he missed my call, and subsequent voice message. I told him it was ok. I wanted to give him a chance to makeup for the previous year's mess up by his employee. He came to the house and looked at the wiring in the furnace and in the thermostat. Then he called an associate who had more experience in solenoids and the mess my wiring was in. He said all kinds of things he could do for that $103.00 deal, which "most people don't do that." He told me that we needed to replace the ductwork under half the house (doublewide mobile home). I don't know if this is true or not because he didn't get under the house and look. I am 62 and my husband is 71and we both have bad knees so we could not do this ourselves. I did call him to see if he would be able to do something with this mess, he made an excuse and that was the last I heard from him. While I understand that this is a busy time of year, I would expect some kind of acknowledgement that he will do something for the money I paid. Yes paying before the service was performed was dumb on my part, but since I was willing to give him the chance to rectify the situation from last year he would be honest enough to take care of the situation.

They gave competitive and honest estimate (others gave lower estimate for what turned out to be a less efficient system with out disclosing this in their estimate). Workers showed up on time, worked hard and were professional. There was a one day delay in getting the crane to hoist the system to the roof, but other than that all went smooth and on time. After installation, Porkey called and came by once to be sure all was well--which it was. System is working perfectly now a little more than a year later.

I have used them for four years, very happy with their service.

His crew finish the job on time. He kept his word and fulfilled the job according to the price quotation.

He was fantastic. I called at 12:30pm and he was at my house and had it fixed by 2:30pm. Had to replace the compressor. He had the part on hand.

I like them and felt like I could trust them. The owner is the worker, and there is another guy. I would tell people to give them a call. I have no reference points for the pricing. They came immediately. I had some trouble after they were done, and they came back and fixed it for no charge.

I called Porky's and asked if someone could come out and see what was wrong with the a/c. The service person came out and looked at the a/c unit. He told us that the unit we had was too small. That we needed a larger unit. He said he would check around and see if he could find us a good deal on a larger unit. Also while he was here, I asked him about our furnace. It is the kind that needs a pilot light to be lit to run it. The pilot light is at the back of the furnace. He was also going to check into a different type of furnace.Before he left our house I gave him a check for the amount of the visit. Two months later we get a bill for the same amount. We were able to show that we had paid the bill the same day and we could also show that the check had been cashed. In this 2 month period before we got the bill, I heard nothing from him as to whether or not he was able to find anything better suited to our needs.Shortly after he left I had the opportunity to talk to my daughter in FL. She said that what he told us was wrong. She was cooling a 2 story house, larger square footage than our home, with a unit that was smaller than the one we currently have.Turns out that we just needed a shot of refridgerant . Works great now.

I needed my airconditioner fixed during the hottest part of the year, which is likely the busiest, too. Service man scheduled my appointment for one hour after I called. He phoned ahead of time to make sure he had the correct address, and arrived on time. He diagnosed the problem quickly and went for a new pump, returned, and installed the new pump all within the hour - thus saving me money. I had to call back two days later as it seemed the AC wasn't working right. Porky came out and fixed it immediately. Even though Independence Day weekend was the next day, he told me not to hesitate to call if I had any further problems, even if it was the weekend. He stood behind his work and was happy to replace the pump.