DISCOUNT POOLS SPAS & SUPPLIES

I used this local company because I did not want to deal with out of towners should there be any issues. The price was about 30% higher than I could get online or in a larger city, on the other hand they did deliver. But since their store is understaffed it is difficult to actually talk to anyone without interuption. One person said delivery could be Friday or Monday. Then I was told Friday afternoon. On Friday morning, I received a phone call from the annoyed owner saying they had my tub ready to deliver and where was I? so I rearranged my schedule, met him at the house and from then on it was Keystone cops firedrill. I told him that this was not my first hot tub. But the owner kept insisting on speaking to me as if I were a 2 year old that didn't know anything. Top that with his misdirection of the two helpers, his constant interrupting of the helpers to give them that misdirection and his condescending manner toward me and soon I became extremely irate. In fact, I was so annoyed that I did not argue with them when they put a double 90 degree S bend in the 240 volt cable and called it safe. I later disconnected it, drilled the holes properly, cleaned out the tub, and installed the overflow tubes which had been left hanging inside the electrical compartment. The tub does seem to be working just fine... no thanks to their inexpert installation.

Installed one way valve for pressure switch backward the first time. Didn't seem to be aware of how to adjust pressure switch. A nice man who did not try to sell me anything I didn't need. I have some doubts as to how good a tech he is, though.