CLIMATE HEATING & AIR COND INC

We where happy with Climates services. Tammy and Freddy are personable and listened when we had concerns. The project took a week longer than expected however the changes were communicated as it happened so we were not surprised. The quality of the work is phenomenal and we're very happy with what was done.

Went very well, prompt, professional service. Kept us informed as to the progress of the installation. The unit was installed on the roof and the old swamp cooler was removed after the unit was up and running. They matched the roof shingles and repaired the hole where the old unit was.

Very good. Prompt, effective & courteous service as always

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Amazing service! Like I said I was out of town and my husband was working a lot. My neighbor helped them get access and reported back to me that Tammy and her team were at my house in the bitter cold and winds for hours. She even came back the next day to check on it. Tammy called me frequently to update the progress and even let my dog out for me. I have used them a few times for different reasons and they are always prompt, fair, and effective.,

Called and got a quote which we accepted the same day. Explained that it needed to be done fairly quickly as I wanted to oversee the work and I had to leave in about 10 days for a 3 month stay. Tammy went out of her way to meet my schedule. Not only did she get the job done in time, but she took time to make sure I understood how to work the system and change the filters. She had to put holes in the wall, and made sure that everything looked as good as it worked. We needed to have some electric rewiring done to complete the job, and she even arranged that. Very happy with the service.

They looked at the furnace, checked out some components, checked the duct work and made a small repair (reattached a loose duct). They insisted on replacing the filters even though they were in pretty good shape. I said I didn't need them and they kept saying "Oh, it's no trouble." I said several times I would replace the filters myself and they kept insisting it was no trouble and they had them right there on the truck. I said no again and a few minutes later, found the guy replacing the filters. I didn't want to upset them and maybe not do such a good job on the furnace so I let it go even though I felt like an extortion victim. The furnace did not perform any better or differently than before. I called them back and they came out again and messed with it for 2 hours or more and then told me "There's wires and stuff hanging all over in there and I don't know what the heck is going on. I'm just going to have to start replacing parts but that can get pretty expensive. I just don't know what else to do." I did not ask them to come back and they did not send a bill for the second visit but I did spend $113 for two new filters and reattaching a flexible duct.