YUDINS

unknown

Delivered appliances I purchased from them.

It started off okay, but it ended up being a nightmare. We had to have three fridges delivered before we got one that worked. The first one was delivered on May 21, but it didn't turn on. The manufacturer sent a repair person but he wasn't able to fix it. The second unit was delivered on June 7, but was so damaged by the delivery people that my contractor wouldn't accept it. The following week, Yudin's delivered a temporary unit, as we had been living without a fridge for almost two months. At this point, another repair person came, I guess hoping to cobble the two broken units together, but he wasn't able to do anything. Finally, in early July, I got a working unit. The icing on the cake was that the delivery guy told us that this fridge would probably break, and then he gave us a hard time about taking back the broken fridge and the temporary fridge. Overall, it was a bad experience. A lot of it wasn't Yudin's fault, but I'm still left with a bad taste because of their poor communication on a $10,000 order. Everything other than the fridge was basically okay, except for one small piece of my range hood that took a very long time to arrive, and necessitated an extra trip from the installer.

unknown

GREAT AS USUALl

Unlike another company that I had to contact several times and got no response, they were timely, showed up when they said they would, had the product to me within 3 days, and I can't recommend them highly enough! Great, positive, professional experience.

They said they would have washer and dryer delivered within a week. It was finally delivered 2 months later. A long time to go without a washer dryer. Their delivery service was never and quot;in my area.and quot; The delivery appointment was canceled by the delivery service twice. I complained to Yudin's. They were not friendly or professional. Appeared to be pleasant at the sale, however not good at supporting delivery and installation issues. I paid $250 for installation. Front load Washer and Dryer were not installed properly. Yudin said that I had to pay another $250 to re-install the appliances. Outrageous! Manager was rude, unprofessional, nasty on the telephone and hung up on me. I will never purchase anything from this store again.

I bought the kitchen appliances from them on the recommendation of a showroom in Brooklyn. The showroom didn't supply stuff but they asked me to go to Yudin's. I thought very well of them. They had everything. They gave me a good price. They did something very nice. I paid for it and they just kept it until I was ready to have it installed. When they said they were going to deliver it, they delivered it and hauled away the old ones. They did it and there was no fussing. I would certainly want to use them again.

The salesperson (Jim) was very professional and extremely knowledgeable about the appliances sold at Yudin's. Since my washer broke down about a week before Christmas and timing was critical, I called beforehand to ask questions about appropriate measurements and find out if delivery before the 25th was even possible. Jim was very helpful over the phone and thoroughly explained which dimensions were important. While at the showroom he answered all my questions about the brands I was considering and also provided detail about the optional pedestals available for front loading machines which I did not know anything about despite doing Internet research. I was very grateful for that input because the pedestals make the machine more convenient to use and I probably would not have realized that until after the fact. The installation and delivery went exactly according to plan and the installers were accommodating and professional.

The selection here is unbelievable. You really get personalized services. This is a company that has been around for about thirty years. It is husband and wife owned. They have history there. They were truly great and I was really impressed. They have a lot of really high end stuff like the Viking stoves, but they also carry like GE products too. The owner of the store was so accommodating and helped me decide what to get based on our individual needs too, and I really liked that a lot.