Owner was rude. Company did not match floor stain with rest of house.
Description of Work: Poor quality and customer service
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$1,500
Nicholas F.
06/2011
1.0
carpet installation
+ -1 more
The men that came to my house did not bring the materials needed to complete the job..Molding and door saddles when i ask why they told me it was not on the work order and did not have any on the truck how ever they could have left to go get it because the job took over 7 hours to complete...Also the sales person who came to my home told my husband that the floor would be dry in 4 hours so we could move everything back in and when we did the floor got scratched then we called to tell the company and we were told there is nothing we could do unless we wanted to pay to get it re sanded.That salesman then told my husband we should have waited 48 hours to move everything back in..Customer service is the worst i had with a company..
Description of Work: Sand and polish 2 floors in my house.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$850
KIMBERLY J.
01/2006
5.0
carpet installation
+ -1 more
THEY COMPANY IS FINE. TWO INSTALLERS CAME AND DID ALL OF THE WORK. ONE OF THEM WAS FINE, BUT THE OTHER ONE TALKED ON HIS CELL PHONE ALMOST THE WHOLE TIME, AND I DID NOT APPRECIATE THAT MUCH. BUT THEY DID A GOOD JOB ANYWAY.
Description of Work: THEY TOOK OUT ALL OF OUR OLD CARPET AND INSTALLED NEW CARPET THROUGHOUT MY HOME.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
01/2006
4.0
carpet installation
+ -1 more
THEY DID A GREAT JOB. I THOUGHT THE PRICE WAS A BIT EXPENSIVE, BUT THE QUALITY OF WORK WAS FINE, BUT THE FINISHING ON THE STAIRS COULD HAVE BEEN BETTER. THIS IS ABOUT AN AVERAGE COMPANY, AND THEY DID A PRETTY GOOD JOB ALL IN ALL.
Description of Work: THEY CARPETED MY BASEMENT AND THE STAIRS. THEY ALSO INSTALLED CARPET IN THREE BEDROOMS.
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Service Categories
Carpet Sales and Installation
FAQ
HALLMARK FLOOR CO is currently rated 3 overall out of 5.
No, HALLMARK FLOOR CO does not offer free project estimates.
No, HALLMARK FLOOR CO does not offer eco-friendly accreditations.
No, HALLMARK FLOOR CO does not offer a senior discount.
No, HALLMARK FLOOR CO does not offer emergency services.