Jim's Handyman Service LLC

they were here when they said they would be, and stayed until the job was done. They made us feel they were as concerned about our problem as we were. Called to follow up, too.

Did not use this contractor.

There's nothing negative I have to say about him. He came with his wife and they were very friendly. I think he gave a reasonable estimate. It was very pleasant. I can't say anything bad about it. I still am considering him.

Excellent, timely and courteous service.

They were very responsive when we called and came a day or so later to see what needed to be done. Very nice professional etc. That is where it ended. This was mid October. It was a chase thereafter. A couple of phone calls to get the contract. Get the contract send it back. They claim something was not completed on the contract which was b******t. Back and forth. We included a 50% deposit. More phone calls to get the paperwork back. Then nothing for several weeks. We make a couple of phone calls. Oh our truck was vandalized and we are working with insurance companies to get it resolved have to replace tools etc. Ok we get it. Now it is probably early December. Nothing for more weeks. We have to continually call. They call and say we are going to set up an appt no worries Finally mid December they call ok we are definitely coming on a Friday at 9AM absolutely sorry sorry. They call two days later can we come on Saturday Friday job is going to run long. Ok we say (understanding this whole time). Saturday comes supposed to be here at 9. At 10AM still not here. My husband calls oh we are at Home Depot getting supplies. My husband says no phone call nothing that you will be late? Gets an attitude back. Hangs up and says this is ridiculous. Calls back and says forget it this is crazy we do not want you to do the work (mind you it is two and a half months later) need to leave at noon no phone call etc etc. They say ok and then proceed to send a nasty email exchange saying it is our fault they never would have had time to do the inside job and we did not let them know we had to leave. It was crazy. My husband said send back the check cancel the contract. We have yet to see either but the check was not cashed. Do not use these people they are terrible business people.

The window was old and rotted with moisture. He ordered a new window, replaced it and fixed the outside siding which also showed water damage.

I called them and they responded right away. They did an estimate and came back soon after to do the work. They were courteous, prompt, and efficient.

I have used him twice. One time was for the painting and the other time was for a few little repairs. Both times he was excellent. He was on time and came when he was supposed to come. He did the work he was supposed to do in a wonderful manner. The only thing I have to say is they were a little sloppy; there was some paint on the carpets. That is a point against him.

Needed to replace rails on my basement stairway, which is very steep. On railing had come completely off after about 30 years. Asked Jim's Handyman Service to not only replace the original rails that were broken, but to install new wooden banister railings on each side; so that I now have two wood rails, one on each side. Result: 1) Jim's Handyman Service (JHS) installed new hardware on ALL the basement railings (the new ones and existing one) that is far superiot to the original hardware for holding the wood rails. 2) Jim hand crafted and sanded smooth new, extra side wood bannister railings that ofter twice the gripping surface as verus the original ones from 30 Years ago. 3) Bottom Line: Awesome job. Very happy with materials and work. Will definitely use again. Very reasonably priced and very courteous, easy to work with.

I mistakenly called Jim's Handyman service last Thursday because I had confused him with an electrician I had also found and bookmarked in Angie's List. I was expecting the electrician at 8:00 and he hadn't arrived at 8:30. Left a message for Jim. I got a call back quite quickly asking me if I had called the wrong service - which I had. But I wouldn't have known it if not for the follow up call. I am so pleased that they took the time to make sure I was aware of my mistake. They are on the top of my list when I need the next round of tasks I need done around the house.

They respond fast, faster than another Companies , the price was just right , but quality on the job i think could be better i mean with more detail, but they perform good and they deliver on time like they promised!!

Jim and Karen responded very promptly to my call. We scheduled an initial appointment where they came in and spent several hours trying to solve the issue. They were very prompt, professional, and proficient in their work and I am very satisfied with them. Will definitely be using their services in the future.

I did not hire Jim because he is listed as an electrician which he is not. He told me how would bring in an electrician which would be additional. His estimate seemed very high, it included installing a doorbell and switching out 3 small bathroom exhaust fans. He told me he would also quote changing my switches for the fans instead of installing new ones, this was not included in the quote. He also did not provide the quote when promised, and it took 3 days for him to respond to my voice mail. Jim may be a good handy man, but I searched for and need an electrician, what a waste of time! I think he should be removed form the electrician list.

Jim and his partner did a great job - I had 100% confidence that the stairs will be a-okay for years to come. Great results, very responsive customer service and unbeatable price. They are definitely on my list for upcoming jobs because I know the job will be done well and for a reasonable price.

When our microwave broke down we bought a new one and looked for a handyman to install it for us. We picked Jim's company off of Angie's List since he had such good reviews. He was very busy when we first called but told us he would squeeze us in on the following Saturday after his other jobs were done. We were so relieved that he could help us. You don't think that you are going to miss your microwave until you don't have one anymore! Jim arrived around 5 pm and went right to work. Although the microwave was supposed to be the replacement for the old one, the installation was different. Jim took his time, was very neat and did a great job. We would definitely call him back again for other projects.

They itemized everything. Whether you wanted to paint something after it was done or anything, everything was itemized. Nothing was inclusive after they completed the job. At the beginning it was great, but at the end it ended up costing me much more than they had given me a quote for.

I called and left a message stating I had a list of jobs and I needed an estimate. I received a call back the next day but I was on the other line so I called right back. I asked if they charged hourly or if it was based on individual jobs. She said it depends, if it's a big project, they charge per project but if it's small they charge per hour. So she said she needed a list of the jobs. Her tone of voice came across as if this was annoying for her but whatever. So I was like okay well first, do you do electrical work? (Because some of my jobs involve electrical work and I didn't want to list it if they didn't do electrical) She answered and again said (in a very agitated tone) I need a list of the jobs. If that's how it is from the beginning, I don't want to deal with them. Maybe she was having a bad day, maybe they are really busy but either way, not my fault. I said nevermind, thanks and hung up. I then received a text back saying we were disconnected and they don't service NY. For one, I'm not in NY and two, if she thought we were disconnected, why not call back? I did text back to say that her tone came across as agitated and that I didn't want to bother. And she did text back that it wasn't intended. But there are too many other companies out there. I just thought it was unprofessional. But this review has nothing to do with the work which might be great so maybe you'll catch her on a good day.

Hired them based on the glowing reviews on Angie?s list. They arrived promptly to give me an estimate and I was very impressed: they were professional, gave me a fair price and even made suggestions as to what I could do to save money. Told me what materials I needed to purchase and that the job could be completed in a day?they would call to schedule as soon as the special order window was ready. Signed the contract on May 26th. Didn't hear from them about the window, which was ok since there was a delay in the door delivery. Emailed them on 6/18 to let them know the doors were ready-- could we schedule a date? Called two days later and was told they never received the email, but the window was ready and that I would be hearing from them soon. Nothing. Six days later, a leak developed in the upstairs kitchen sink where they were going to replace the faucet. I emailed them because now it had become more of an urgent problem. Also, we were getting close to the end of the return period for some of the materials I had purchased when we signed the contract. They responded that their truck was broken, to shut off the water supply valve, and they would call me that night to schedule. Their email never addressed the issue about the returns at all, and the promised call never came. Another four days passed, the water continued to come down and now we had damage a foot long in our plaster ceiling. I contacted them again, stressing that if they couldn?t take care of it, to let me know so I could hire someone else to fix it. Didn't want to just call someone else as we already had a contract with these people. I got an email telling me to shut off the valve, again. We already had. And that Jim would definitely be scheduling the following night. The next day I received an email telling me to call them tomorrow; they would try to fit me in. I emailed and called twice. No answer. I was finally able to get through when I called from a work number, told Caren that I needed a response about the leak now, and reminded her that they left me believing that the rest of the project would be done in a reasonable time frame, and that I just wanted an estimated start date. She responded that that they were now working on a contract from April. Mind you, it?s now July. They never told me that they were that busy and backed up when we hired them. They would not be available until the following Sunday July 7th to fix the leak: eleven days after I had first contacted them about it. Said they had a small job at 9:15, but would be here immediately afterwards to fix the water problem. Still no mention at all about the rest of the work. After waiting all of Sunday morning, I finally gave them a call at 1:30 pm to find out what the delay was. Jim told me that they were having unexpected trouble on the morning job, and that they wouldn?t be able to get here until 3:30. Apparently, they didn?t think it was important enough to call to say they would be very late. This was it. I called back, having lost all confidence in this company, and told them to forget about the work; to return my deposit and the window I already paid for. I can appreciate that businesses run into problems: that trucks break down, workers get sick, life happens. In my case, the shut off valve cut off the water supply to our second floor kitchen where my sick, ninety-year old mother lives, so I spent two weeks running up and down stairs with dirty dishes and had to move her and her equipment to another room on the Sunday they were scheduled to work so she wouldn?t be affected by the noise. So, yeah, I more than understand that things come up. But you pick up a phone... don?t keep sending emails you never follow through on, especially when a serious problem develops. No stall tactics. It?s the weeks of runaround that I?m really, really upset about. They?re nice people. And based on everything I've read they'd probably have done a great job. But as they always mentioned all the estimates they were doing, my guess is that they overextended themselves.

The original problem I called them for appeared to be missing flashing on the roof. I made an appointment with them for an estimate and they (3 people) came over quickly. They indicated that there was no problem with the roof but suggested I needed gutter cleaning and a few other repairs to the outside of the house. They game me an estimate of $150 which was quite good and I agreed to the work. They needed to reschedule once due to some family issues but they did come back at the rescheduled time. They were starting with the gutter cleaning. The person doing the cleaning got on the ladder but then stopped as he said there were squirrels too close to where he had to work. The squirrels were in a tree on the sidewalk about 8 feet away from his ladder but he felt they were too close. He said he thought I also had a squirrel nest in my attic. Apparently he had had problems with squirrels at other jobs and did not want to work around them. They said they would be back when I got rid of the squirrels. I had to call a pest control company to check for squirrels. There were no squirrels nor had there been any in the attic but it appeared that a bird was trying to build a nest near the gutter. There also was no way to get rid of the squirrels in the tree. By this time the weather was getting colder and since some of the work involved fixing cracked concrete on the house and some damaged aluminum siding I decided to postpone the job. This year I had someone else do the gutter cleaning. It was more expensive than Jim's Handyman Service but the serviceman was not worried about the squirrels. I might call them again if the job is an inside job as they seemed reliable and were very pleasant.

He did a really good job. We are really happy with him.

Jim was able to perform the job quickly. He gave a quote over the phone since it was a small job. He did not try to increase the price at the time of installation.

He's very responsive and gave a good quote. He stuck to his quote and he was there when he said he'd be there. He got the job done and was very professional.

The kitchen counter recaulking looks fabulous. I did have to search around and make sure there wasn't caulk left behind, which I had to clean up. I'm new to home improvement, so maybe it's common to have to clean up after a caulking job, but it seemed like extra work for me. There was some caulk left on my counter, kitchen cabinet, and a little on my stove that I had to clean up. The faucet and tub spout look good. Jim redid the old, messy caulking that was around the old tub spout and shower handle plate, and it looks so much better. He also recaulked around the tub. I was a little concerned about this because I didn't ask to have this done, and certain parts could have been neater. But I think he meant well when he redid this. Although the caulk wasn't in bad shape, it would have needed to be redone eventually. They still kept to their appointment (the Saturday after Hurricane Sandy), even though it was difficult to get here because of downed trees, etc. which I appreciated. Just a minor criticism though - I was sent an email that morning telling me that they would be late. I'm not like most people who have SmartPhones, so I did not get the email and was not aware that they would be late. I had to call them when they hadn't arrived, to find out that they would be late. I might be old fashioned, but I still feel the fastest way to contact someone is to call them. Overall though, I would probably use them again.

They are responsive to prompt calls or emails. Their service is fair. I will absolutely use this service provider in the future.

I needed some window shades moved and hung, and I needed a handyman to do it. They were prompt, courteous, and efficient.