Connecticut Garage Door Service, LLC

Quickly and accurately diagnosed issue and didn’t try to over sell me with alternatives. Ordered replacement parts and made additional appointment to return with repair parts. Was efficient and friendly

I initially called with the intention of repairing the unit but they said I could speak to the tech when he arrived. They were able to get him to come out same day and get the job done. While he was here I asked some questions and he did not up sell anything but after my questions ,I made the decision to just have him change the unit and start fresh. It worked out great ! The tech was very knowledgeable and showed me how to use everything. Tech name: Steven

I did a very good experience with them

Did a very good job. Professional and courteous

Was able to come out on the same day I contacted them. Replaced one opener and repaired the other. Job done in less than 2 hrs. Installer was polite, professional, and competent. Very happy with their service.

Did a good job and followed though on time.

no comments

My wife (76) and I (75 this November) are just ordinary home owners who, having sold our home of 42 years, are now living what is probably the last phase of our lives in this three bedroom condominium. In actuality, what all this has to do with our overhead garage door system is simply that we bought this piece of real estate basically with the promises and understandings that all mechanical, electrical, plumbing and appliance systems described in the sale documents would be, at lease reasonably operational and functional. Well, nothing could have been further from the truth! Now, I don't want to call anyone a "liar," but, perhaps, as a bare minimum, someone could be accused of a "prevarication" or two... Nevertheless, suffice it to say, that much needed to be done at our expense, just to bring our new home up to "code," in electrical and plumbing," never mind any thought of "upgrade." All of which in the course of things, leads us to the Chamberlain garage door opener. It seems that while servicing our remote devices, (3 @ $419.95 total), something happened to overhead light which worked just fine before but not after the service. So, naturally, the following week, I called the CT Garage Door Service office to report the problem to the dispatcher/customer service coordinator (Rose-stationed in North Carolina), but here's where the folks at CT Garage Door begin to shine. Now, I have been in and around the construction industry for about 40 of my 60 years of working. (I started selling soft drinks at the race track at the California State Fair when I was 12 years old. My dad had to sign my "green card" for me to work legally, and that was 62 years ago. I've been working ever since.) In this story, the point is that I have learned something about a lot of diverse things, some related and some seemingly unrelated, but all useful in a world of knowledge. Frequently, the challenge is to quickly and efficiently assess whether what I know, or think I know, has any productive, positive or useful bearing on the reality of the moment or if it would be better for me to just "pass" on whatever is right in front of me for now and move forward to the next opportunity, if there is one, but above all I should not waste my time. That, with the talents God has given me, is really all I have to give, and if I, to the best of my ability, do my very best to His Will every day, one day at a time, then I will have lived a very successful, productive and probably very satisfying, happy life. And that wouldn't be bad at all...

Stephano was a very professional young man. He explained what was wrong and work with my budget. The office was great with getting someone out. He even came a hour early. I will only use them from today moving forward

He arrived on time and was professional The repair was done and he checked out the whole system. We were very satisfied.

The technician was great. He went above and beyond to resolve the issue.

Good people with very professional work.

He came....looked at problem...solved it. Then checked my system for any other possible breaks etc. I appreciated his coming so fast. thanks again.

Tech Steve was punctual, pleasant and proficient in his work.

5 Stars for Stefano! He quickly assessed our malfunctioning garage doors and fixed the issue within an hour. He was knowledgeable, efficient and above all professional and polite! I would definitely recommend CT Garage to anyone needing new doors or service to their existing ones!

Steven was an excellent installer. He was extremely professional. Took the time to explain everything and pointed out safety concerns.

The company rep who performed the repairs to my garage door was very professional and personable. The company response to my appointment request was prompt and courteous and the service rep arrived early, diagnosed the problem and fixed it without a hitch. The company followed up to see that I was satisfied which was appreciated.

Connecticut Garage Door Service, LLC were consummate professionals. They got a technician (Raul) out on the same day I alerted them that my garage door had broken, and installed a replacement within a week. Raul was efficient and friendly and did an excellent job. I would heartily recommend this business and technician to anyone. Very pleased.

Easy to book an appointment as we had just moved to town and were unknown to the company. The tech who arrived was very professional and explained his work and helped with additional questions.

the technician was friendly and honest. He explained what the problem was and what my options were.

Delighted with all aspects of service and parts. Great telephone response, timely technician arrival. He was friendly and efficient. 100% recommend. WILL use again!

Eddy and Louie are great! Very personable, respectful, knowledgeable and reliable. They cleaned up after themselves and actually left the garage floor in better shape than when they arrived. Very quick - 3 1/2 hours to install 2 garage doors and 2 openers. Highly recommended!

The person who did the work was professional and courteous .

steve was very knowledgeable and in fact upgraded some parts to hopefully avoid another failure

Response time was excellent. Repair Technician was professional and knowledgeable. Repairs done in one visit.