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JOHN NEUBAUER HEATING & AC

Heating and Air Conditioning, Heating Oil, Generator

About us

We have been serving Northern New Jersey since 1980

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

HEATING AND AIR CONDITIONING. Service, Installation, and Oil-to-Gas Conversions. Boilers, AC Systems, and Home Generators.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-18 of 18 reviews

Angelica P.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
They worked professionally and expertly on the new boiler removal and installed the new unit on a timely manner. The hot water system pipimg, ductwork and accessories were installed well and worked on the first day. The work passed all inspection and permits required by code. I am happy to recommend them for HVAC work.
Description of Work: Remove and install a new gas boiler-hot water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Donna G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was quite a year when it came to expensive repairs! John and crew were prompt, professional, and expert in the work performed. I would not hesitate to use their services in the future.
Description of Work: replaced central air conditioners x 2 and replaced furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
did an excellent job.
Description of Work: replaced and installed 2 AC units and 1 furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mine and Sinan S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced AC condenser. |Job was done timely, and the team was professional and courteous and did a neat job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Ivan B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
He's excellent, responsive, and reasonably priced.
Description of Work: He did a tune-up on our A/C system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

George S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We called John Neubauer when our central AC went out suddenly. I called late in the evening and spoke with him, and he walked me through a few steps to see if we could resolve it over the phone. When that didn't work, he scheduled a visit for the following morning... and they arrived a few minutes ahead of schedule! We needed a new condenser, which they installed that same day. Then came the hard part: finding the problem that caused the condenser to blow in the first place. Even with their other commitments (we had just called the previous night, and they had some big jobs scheduled already) they were able to devote the time that was required to diagnose and replace the problem part. The AC was fixed perfectly and they were on their way. | |John and his assistant were both very professional, very courteous, and very thorough. They were quite respectful of our home, always wiping their feet the many times they needed to come inside (such a minor gesture, but it speaks to their respect for the customer) and were careful to make sure our cats didn't sneak outside. We've been in our house for more than two decades and have used several plumbing contractors in the area, and John Neubauer is a clear winner. We will definitely be calling on him again for any future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Marlene M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New A/C condenser. It was the day before fourth of july. It was going to be in the 90's and John personally came with his crew to make sure it got done before the holiday weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Ed S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected a/c and got it up and running.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173.34

GJ T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Removed old leaking unit and reinstalled New unit in a very confined space.
Description of Work: Replaced hot water boiler mate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

GJ T.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Vilna T.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Neubauer is the only plumber I have used in the area. He has always provided the best service out of all craftspeople who have ever worked at my house. He responds quickly, knows what he is doing, is honest, and charges prevailing prices. When one of his workers fixed the toilet it was raining outside. While I wrote the check, this guy took some paper towels to clean up his boot prints and apologized for bringing the outside mess into the house.
Description of Work: He unclogged the toilet and took the measurements to be ready in case the toilet needs to be replaced, which is the case now. (I just called him to give him the go-ahead to replace the entire toilet bowl.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Alex B.
10/2010
1.0
heating & air conditioning/hvac
  + -1 more
Over-charged me and disabled the air conditioner so he would have to come again and fix it. I do not trust him.
Description of Work: Serviced my air conditioner. Told me I didn't need filters and I did.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from JOHN NEUBAUER HEATING & AC
We performed annual maintenance on two 410A units. We checked the air filter and determined that it did not need to be replaced at the time, but suggested to monitor it for future replacement. We also checked the a-coil and condenser coils. We cleaned the drains and checked the pressure on both units. One unit was half a pound low, so we added 410A as needed. This customer was charged the flat rate for the initial unit and half price on second unit. 410A is an additional cost per pound. The units were running when we left the customer’s house. At the time of service, our rate was standard compared to the industry average in our area. The customer did not communicate any of these issues to us at the time of service. We have been in business since 1980 and it is not in our business philosophy to do such things as disable units.

Kevin R.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
This is the second major project that we've contracted this company to perform on our home. In 2007 they very successfully installed a SpacePak AC unit so we were glad when their estimate for this project was competitive. All of the work for the boiler replacement was quite satisfactory and they will return this fall, once it gets cooler to test and adjust the system. After the workmen left we noticed a large stain on our driveway caused by one of the company's trucks. We contacted the owner of the company who immediately sent someone to assess and remove the stain. The next day they returned one more time to successfully treat and remove the stain.
Description of Work: This company provided a fair and competitive estimate to replace the oil-fired boiler in our home. In one day they carefully dismantled and removed the 30+ year old unit that was in the basement of our home and replaced it with a new, energy efficient boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Kevin R.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
While the job took many more days than we were told it would, their installers were the best. They took their time and great care in making sure that the installation of this system was done correctly without compromising any of the architectural details of our 1929 home. They worked efficiently and were careful to thoroughly clean up at the end of each day.
Description of Work: This company installed a Spacepak AC system in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen B.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
Last year he replaced our boiler. He was excellent. Their guys are always terrific, friendly, and great with my son who likes to watch anything pertaining to plumbing. They are always quick to arrive and clean up afterward. They have come out over 15 times, never had a problem.
Description of Work: He has done a lot of work on our house. Most recently, he replaced two air conditioner condensors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

01/2006
4.0
heating & air conditioning/hvac
  + -1 more
THEY ARE VERY EFFICIENT AND PROFESSIONAL. THEY ARE READY TO ANSWER ANY QUESTIONS THAT WE HAVE. THEY ALSO MAKE SURE TO CLEAN UP AFTER THEMSELVES SO THAT I DON'T HAVE TO. I WOULD RECOMMEND THEM TO ANYONE.
Description of Work: THEY CAME OUT AND CLEANED OUT THE BURNERS IN OUR FURNACE AND ALSO OILED THE FAN MOTOR TO GET IT READY FOR WINTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

01/2006
5.0
heating & air conditioning/hvac
  + -1 more
WHEN WE CAME HOME FROM THE HOSPITAL WITH TWO INFANTS ON CHRISTMAS EVE, WE HAD NO HEAT. THEY SHOWED UP ABOUT TWO HOURS LATER IN A SNOW STORM AND FIXED EVERYTHING. THEY ARE THE BEST COMPANY I HAVE EVER HAD TO MY HOUSE. I AM SO THANKFUL FOR THEM AND I TELL EVERYONE ABOUT THEM.
Description of Work: THEY CAME OUT AND UNCLOGGED A GAS LINE TO THE FURNACE. THEY ALSO CAME AND FIXED THE HOT WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    86 WOODCLIFF AVE, Woodcliff Lake, NJ 07677

    johnneubauer.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 10:00 PM
    Tuesday:
    8:00 AM - 10:00 PM
    Wednesday:
    8:00 AM - 10:00 PM
    Thursday:
    8:00 AM - 10:00 PM
    Friday:
    8:00 AM - 10:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Generator

    FAQ

    JOHN NEUBAUER HEATING & AC is currently rated 4.7 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 10:00 PM

    Tuesday: 8:00 AM - 10:00 PM

    Wednesday: 8:00 AM - 10:00 PM

    Thursday: 8:00 AM - 10:00 PM

    Friday: 8:00 AM - 10:00 PM

    Saturday: 9:00 AM - 5:00 PM

    JOHN NEUBAUER HEATING & AC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, JOHN NEUBAUER HEATING & AC offers free project estimates.
    Yes, JOHN NEUBAUER HEATING & AC offers eco-friendly accreditations.
    No, JOHN NEUBAUER HEATING & AC does not offer a senior discount.
    Yes, JOHN NEUBAUER HEATING & AC offers emergency services.
    No, JOHN NEUBAUER HEATING & AC does not offer warranties.
    JOHN NEUBAUER HEATING & AC offers the following services: HEATING AND AIR CONDITIONING. Service, Installation, and Oil-to-Gas Conversions. Boilers, AC Systems, and Home Generators.

    Contact information

    86 WOODCLIFF AVE, Woodcliff Lake, NJ 07677

    johnneubauer.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 10:00 PM
    Tuesday:
    8:00 AM - 10:00 PM
    Wednesday:
    8:00 AM - 10:00 PM
    Thursday:
    8:00 AM - 10:00 PM
    Friday:
    8:00 AM - 10:00 PM
    Saturday:
    9:00 AM - 5:00 PM