American Craftsman Construction

The work was started and was stopped halfway through. I didn't do my due diligence with American Craftsman. When we requested to have them come do the estimate, it was on the premise to provide an estimate for two bathrooms. I told the gentleman I only had roughly 10K to remodel both bathrooms. Instead of giving me an estimate for two bathrooms, he gave an estimate for one because he was only doing one bathroom at a time. He didn't explain the estimate or anything like that. I didn't pay attention because I scheduled to leave for Korea for two weeks. Once I caught the discrepancy it was already too late, so now I have one bathroom done and another one waiting to get remodeled. The remodeled bathroom consumed around 6.5K. I could have gone with another contractor who was willing to do both bathrooms for 7K. I went with American Craftsman because I thought they were giving me a quote for two bathrooms since that's what I requested. American Craftsman did an excellent job, but I completely feel like I was taken advantage of. I sent them a note and expressed my discontent with their business practices. I told them I didn't think there were companies out there taking advantage of veterans who protect their way of life. I saved money while I was on my deployment to Afghanistan, and my intent was to remodel my sister's bathrooms since she doesn't have the means to do it and she's expecting. Now I can't keep a promise I made because I had to pay for a very expensive lesson learned.

It went very well and the price was reasonable. It was a great experience and they were excellent craftsman. They were very professional and on time everyday. They cleaned up after themselves everyday after they were done, so I have no complaints. They were here until they completed the job. They were very pleasant and everything was superb.

I would highly recommend them. They were reasonable and it was a good product that they used. They do good work and they clean up. They are dependable.

The experience was good. They looked at the job and gave us quote. We haven't received the windows yet. Their responsiveness was fairly quick.

I think that it went very well. They were all very courteous and professional. They're very experienced and know what and how to do it. The quality of their work is outstanding. They were always on time and worked efficiently. They cleaned up well.