Gold Medal Service

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Plumbing, HVAC, and electrical systems make your house livable. One minor issue with any of these systems can put your home at a standstill. In case you find yourself in this unfortunate situation, know that you can count on Gold Medal Service. For over 24 years, our company has been taking care of the homes of New Jersey residents through our top quality plumbing, HVAC, and electrical services. We are available 24 hours a day, 7 days a week to address even the most mind-boggling issues of your in-home equipment. From repairs, installations, and upgrades, our technicians are known for getting the job done right every time. We also provide upfront pricing with a full description of the service before commencing work to avoid any surprises down the line.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Residential Services Include: Heating Repair, Heater Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Humidifiers, Dehumidifiers, Electrical Safety Inspections, Electrical Repair, Whole-Home Generator Installation, Whole-Home Surge Protectors, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Water Treatment System Installation, Boilers, Sump Pumps, Water Filtration, Thermostats

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6487 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
10%
3
5%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 476-487 of 487 reviews

Albet H.
05/2013
5.0
plumbing
  + -1 more
n
Description of Work: We have a business life that has totally invaded our private life - in terms of time (we really work 7 days a week, year round) - and have a home office that is much more office than home. We need to be able to depend on the people we hire to perform the services they promise in a timely fashion and without any reservations. In other words, just get it done and get it done right. Water Works exceeded every expectation. What a great group. We ran into plumbing issues that we hadn't anticipated. Water Works walked us through the options. Even with the extra stuff, Water Works got it done on schedule, without raising h*** with our schedule, and with excellent workmanship. They are our 1st choice for anything to do with plumbing or heating or for that matter if we decided to paint the exterior of the house, we might ask Water Works (not Angie) for recommendation on who we should use to repaint. that's how much we trust and like them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Sarabjit S.
02/2013
5.0
plumbing
  + -1 more
Went well
Description of Work: Estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

olga P.
02/2013
5.0
plumbing
  + -1 more
Well
Description of Work: Lowered water for ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Ming L.
12/2012
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
See above.
Description of Work: The Water Works low-priced inspection was a scam. The Water Works technician told us we needed to immediately replace our central A/C unit's air handler because it was "full of deadly, black mold" He even had my wife crawl up into the attic and showed her what he said was the mold. However, we got a second opinion. The second technician laughed loudly and stated that what the Water Works tech had showed my wife was not mold at all--it was the air handler's insulation! The second technician said there was nothing needed and didn't even charge us for the inspection. Needless to say, Water Works will not get a call from us ever again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

Response from Gold Medal Service
This review was filed 19 months after the service was performed. The filer wasn't present when the service was performed. Our company has a zero tolerance policy when it comes to unethical behavior. Scared tactics are strictly forbidden and cause for immediately termination. Upon inspection of the customers air handler it was determined there was debris and a possible mold like substance on the coil. Based on the model and serial numbers of the equipment it was determined that the equipment was approximatley 20+ years old. The technician recomended that the customer might consider replacing it and reocomended that a supervisor return to give a second opinion. Serveral unsuccessful attempts were made to schedule the supervisor. Were very sorry if our technicians discription and written report was in any way misunderstood. The technician left a copy of his inspection report with the customer.

marianne M.
11/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
.
Description of Work: they replaced my hot water tank and totally turned my furnace around to face the way that it was suppose to.they did a great job.thanks to everyone.Marianne

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,650

Wanjiku M.
02/2012
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Water Works is very professional. James the tech, was good at explaining what he was going to do and recommendations needed. He cleaned up after himself. If your looking to save money am sure there other cheaper options; do not consider them if price is what your looking for. Everything else i give them A+

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


eric L.
07/2011
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
professional and courteous.
Description of Work: professional. on time. price was a bit higher than others, but the quality was excellent. customer service response was also prompt and fixed the problem that town inspector caught.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

ORA W.
02/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: Angie's List, thank you for referring Water Works. They came right away and gave me the special Angie’s list price. They did the job of clearing my drains and making maintenance suggestions. I am very pleased with the company. I will call them for additional work in the near future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Denise V.
02/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired a pipe under the sink. It was OK.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ricky C.
02/2011
4.0
plumbing, water softeners
  + 0 more
It was OK.
Description of Work: They fixed a leaking problem with my dishwasher. Since then I had them give me a couple of quotes for other issues. One was the repair/replacement of a toilet, a repair of an injector pump and the installation of water softener.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Sheryl L.
02/2011
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They were my plumber when I live in the area. They replaced my water heater. They fixed broken pipes. They did everything for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Shelley M.
02/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: I had some plumbing work done around the bathroom. They have fixed it up. They were prompt. They were clean. They were neat. They were pleasant.
Rating CategoryRating out of 5
Yes, I recommend this pro


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
34EB01834200
Trade License Locale
NJ
Trade License Authority
New Jersey Division Of Consumer Affairs
Trade License Expiration
03/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Generator,
Electrical

FAQ

Gold Medal Service is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Gold Medal Service accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Gold Medal Service offers free project estimates.
Yes, Gold Medal Service offers eco-friendly accreditations.
No, Gold Medal Service does not offer a senior discount.
Yes, Gold Medal Service offers emergency services.
Yes, Gold Medal Service offers warranties.
Gold Medal Service offers the following services: Residential Services Include: Heating Repair, Heater Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Humidifiers, Dehumidifiers, Electrical Safety Inspections, Electrical Repair, Whole-Home Generator Installation, Whole-Home Surge Protectors, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Water Treatment System Installation, Boilers, Sump Pumps, Water Filtration, Thermostats
N/A

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day