Titan Property Maintenance of New Jersy LLC

I would NOT recommend this company. I had received an initial estimate in September 2012, but the work wasn't completed until late October 2012, with very little time left for the sealant to cure before Hurricane Sandy struck. Mr. Mutz rescheduled with me several times due to weather conditions - which I understand - but he did not communicate this. I had to follow-up several times to find out what the situation was. At one point, I even cancelled the service altogether but only went forward with it because Sandy - and winter - were bearing down on us, and I just wanted to get the d@mn job done. Calling another service at that point would have just delayed things further. So I felt hamstrung. Bottom line: The final product was acceptable, but the service was as bad as it gets. Working as a consultant, I put a lot of stock in service. I deal with customers all the time but would never treat my customers the way this company treated me.

6/11/12 As a reference: I am a perfectionist.At first I was very impressed with the quality of materials used. As for the overall job.The hot tar crack sealer came out terribly. There were beaded lines and bumps and pock-marks left on the driveway. The thing that totally surprised me is the sealant was applied over the messy hot tar crack sealer. There was no attempt to smooth out the rough application of hot tar crack sealer before applying the driveway sealant. I was very disappointed in the finish product. I voice my disapproval and the worker contacted the owner of Titan. He did arrive to look at the job. He attempted to rectify the problem. But! The driveway finish only became worse. An expensive bad experience! Today 6/14/12 Titan Property Maintenance of New Jersey, returned and redone my entire driveway. They addressed all of my issues and the difference was like day and night! I approved the work and signed off the job. I thank Don Mutz for returning and for being an honorable man. Thank you!

They quoted us a price and then there were extras they continued to add. They went way over what they claimed they were going to charge us.

I spoke with Don on Friday and he told me that he would drive by the home, take a look at the work involved and get me a quote. When I asked him when I can expect the quote he told me that he had this equipment in his truck that could email me the quote before he left the property. I checked my email that afternoon...nothing (Lie #1). I called him over the weekend and left him a message that I didn't receive the email...no response. I called him on Monday and spoke with him and he repeated my email address, but he had "incorrectly" wrote a number wrong...hmmm. (Lie #2). After having the correct email address, he told me he would send the quote later that evening. I drive up to my property and see his truck there and he is standing taking measurement and he says that "he wanted to go over everything with me." If you had been there before, why would you need to take measurements again? (Lie#3) For the next half-hour, he tells me what he thinks will fix the drainage/grading and says that he feels that sod would be a better solution than seed and that the price between the two in comparable. It is? Then why wouldn't everybody use sod? After telling him, for the second time what me budget was, he said that he could be at, or slightly above it. I said okay and asked him again when I could have a formal quote. His response was I would have it before he left. After dinner I checked my email and surprise, no quote (Lie#4). I called him again and left him a message that I hadn't received the quote. Then, will wonders never cease, I get the quote. As I'm looking at the work that will be performed, I see that the total amount is $3,000 more than what we spoke about not more than a few hours ago (Lie #5). I'm thinking that there must be a mistake, so I call him back and he tells me that he "put his foot in his mouth" and that he can't do it for the agreed price because of amount of time he would be there and disposal costs. What???? You send a quote and change the agreed price and don't alert the customer in the email itself or you you don't call them up to explain first. He then mumbles something about knowing a guy who could Hydroseed for my price, but he doesn't know anything about the process. Wow! what an unprofessional contractor. The bottom line is if you get an advertisement in the mail from Titan Property Maintenance, toss it in the trash with the rest of your junk mail because Titan comes up small.