Vanity took 2 weeks to arrive and was not delivered to us despite multiple requests for it to be delivered to our house. One of the owners finally delivered it himself since it was their mistake but it arrived with no hardware and neither of the sides had been painted. The owner, again, had to come out and paint it himself due to their error. This set us back almost 2 weeks on our construction time. Our contractor could not believe that the piece 1) was not installed and 2) came without hardware attached and 3) came unfinished on both sides! It was a custom piece! It was such a bad experience ordering one piece of furniture that I couldn't imagine ever trusting them to complete an entire room.
Description of Work: Purchased custom vanity and hardware for bathroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,100
kayla S.
09/2014
5.0
home remodeling
+ -1 more
1 week later we had Matt come to our house with George. They explained a lot of what they do to us and made us feel as comfortable as possible. They informed us that they have a showroom in Manhattan and that they had so many clients asking them to do work in New Jersey that they wanted to open up a showroom in Westfield. Matt is from Westfield and had done work here for years. After we felt comfortable they began to measure and design our kitchen. They gave us a design of what the kitchen would look like and also gave us a price on the whole project. Cabinets, Granite, tile, electrical, plumbing, and labor. The price was fair and I was not sticker shocked as I thought I would be. Then the work began and the workers were so nice to me and my family and I would recommend everyone of those gentlemen. George and I became very close due to how overly nervous things like this make me but I had never felt more comfortable in my life. George and Matt run a very tight company and they even gave us a schedule of what was going on per day. There was never a day where the house was empty unless we were held up by the town. I would recommend this company every single time and if you decide to use them you will be very happy you did, that's a promise!
Description of Work: I was the local bike shop in Westfield, NJ purchasing a bicycle for my granddaughter and I noticed there was a business opening up next door. I saw a man outside on the phone and I waited for him to get off. I then asked him what type of business was opening in this location? His name Was Matt and he told me a kitchen and bath showroom and that they were also a general construction company. Me and my husband had been looking to get our kitchen done for about 1 year now but unfortunately we had a bad experience with the last contractor. I took his card and went home and spoke to my husband.
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Service Categories
Kitchen and Bath Remodeling
FAQ
Kitchens & Baths By Reece is currently rated 3.5 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Kitchens & Baths By Reece accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Kitchens & Baths By Reece does not offer free project estimates.
Yes, Kitchens & Baths By Reece offers eco-friendly accreditations.
No, Kitchens & Baths By Reece does not offer a senior discount.
No, Kitchens & Baths By Reece does not offer emergency services.
Yes, Kitchens & Baths By Reece offers warranties.
Kitchens & Baths By Reece offers the following services: kkk