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JEFF'S APPLIANCE REPAIR SERVICE

Appliance Repair, Handyman Services

About us

Repairing major appliances. No subcontractors are used. All parts and labor is guaranteed. Over 30 years experience.

Business highlights

46 years of trusted experience

Services we offer

Repairing major appliances including but not limited to: Washers Dryers Refridgerators Ovens Dishwashers Freezers

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
6%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 36 reviews

Cameron A.
03/2024
1.0
appliance repair
  + -1 more
After being abrupt and rude to my wife over the phone, Jeff showed up to look at our fridge that had stopped dispensing water and making ice. He fiddled with the (brand new) filter for a minute, showed me that the plastic tip had somehow been chewed up and said it needed to be replaced. After looking at the water lines for a few minutes, he concluded that the water line must be frozen and we should empty the fridge to let the line in the door thaw out. (We've subsequently had a real repairman in to diagnose and resolve the issue.) So for 15 minutes of Jeff's time and no actual solution, we're out his $100 fee and had to replace the $50 filter again. Not recommended.
Description of Work: fridge water dispenser not working

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$160

Andrea K.
01/2022
1.0
appliance repair
  + -1 more
Jeff came to see my refrigerator that stopped cooling and froze a chunk of ice in the freezer. He was referred to me and I was very surprised of his complete unprofessional behavior and unwillingness to explain and help make a decision whether to repair it or get a new one. His responses were downright rude and he seemed very unstable. He charged close to 200 dollars for being at my house for 20 minutes. I will now have to get someone else or buy a new fridge. After he left I discovered that he broke a decorative item that was on top of the refrigerator that he never told me about. I would not recommend him and will never work with him again.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

John K.
07/2017
5.0
appliance repair
  + -1 more
I thought it was going to have to be replaced, but Jeff was able to get my 15 year old refrigerator working again. He came out the morning I called and remarkably he had the part necessary for the repair - an impressive feat given the age of the frig. It works perfectly again. Great work!
Description of Work: Refrigerator was not cooling properly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Roy K.
01/2016
5.0
appliance repair, handyman service
  + 0 more
I called him around 9:30 A.M. because my 11 year old refrigerator stopped cooling. He arrived promptly at my home for an 11:30 A.M. appointment the same day. He spent more than an hour pulling out the refrigerator and taking it apart. He concluded the compressor had burned out. He explained that the overheating of the compressor may have damaged other elements of the refrigerator but the only way to know for sure was to install a new compressor. For that reason, he recommended I purchase a new refrigerator. He then reassembled the refrigerator and moved it back into its recess.
Description of Work: Assessed problem with refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara S.
01/2016
5.0
appliance repair
  + -1 more
Jeff came right away and works often in this area. Price seemed high but I didn't shop around and I was grateful to have it fixed. He was professional and knew right away what to do....all in all a pleasant experience
Description of Work: Replaced oven electronic ignition assembly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Ellen C.
09/2015
5.0
appliance repair
  + -1 more
excellent! He is fast and friendly and honest.
Description of Work: The cord on my fridge in basement was chewed by our rabbit and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Geoffrey H.
01/2015
5.0
appliance repair
  + -1 more
I called Jeff?s Appliances on a Wednesday, he returned my call in 15 minutes and on Friday morning Jeff arrived to fix my refrigerator. I have a fairly new refrigerator which was leaking from the bottom portion of the freezer. The drain was clogged and needed to be cleaned and a new drain heater kit was required. It took about 45 minutes and the job was done. To be honest I really don't know if the price was good or not since I didn't seek out another repair company. Bottom line is that I was happy with the work, fast response and professionalism. I would use Jeff?s Appliance Repair Service again in the future.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$321

Wendy H.
09/2014
5.0
appliance repair
  + -1 more
Jeff has fixed our refrigerator and dryer in the past. He came quickly, was concerned with preserving the life of the appliance, and the repairs were all OK. He might not have a slick bedside manner, but we are looking for expertise, honesty, quick response, and a reasonable price. We would hire him again because he treated us with respect and concern; he knows we are loyal clients and treated us that way.
Description of Work: Our refrigerator stopped working on a Sunday. Jeff called right back on a Sunday and would have come out , but it was a holiday and he was unavailable. He came extremely early the next morning and said the appliance could not be repaired (the compressor was gone and the repair would be too expensive).. He evaluated the appliance and he did not charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah R.
01/2014
4.0
appliance repair
  + -1 more
Our washing machine was off balance and not working well. We called him in to check it out. It cost us $200 to find out the drum was cracked and we needed to buy a new one.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$200

Response from JEFF'S APPLIANCE REPAIR SERVICE
This was not jeffs appliance service we do not do service there.......

Jeff M.
12/2013
5.0
appliance repair
  + -1 more
The price was reasonable. He troubleshot the job and fixed it. It was pretty good. I haven't had any issues with my refrigerator since.
Description of Work: I used Jeff's Appliance Repair Service to repair my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa E.
09/2013
5.0
appliance repair
  + -1 more
He was very knowledgeable about the appliance and replaced the specific part that needed replacing without charging a lot. Exactly what you would want from an appliance repair person.
Description of Work: Fixed our dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Maryann G.
06/2013
3.0
appliance repair
  + -1 more
Oven was emitting a chemical odor. Jeff replaced a part associated with the starter. The chemical odor was still there. He claims something dripped causing the odor. This was not a grease burning odor. i do not use chemical cleaners in the oven. The oven was spotless. The chemical odor was evident all over the house when the over was on. I got rid of the gas-range.
Description of Work: Replaced a part that did not solve the problem

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$278

Patricia M.
06/2013
5.0
appliance repair
  + -1 more
We were going to throw the dryer out but decided to see if we could save it. When he came out and he informed us that he was able to fix it. He is responsible he arrived when he said he would. Did an excellent job and charged us a reasonable rate. I would use him again in the future if I needed to.
Description of Work: We hired Jeff's Appliance Repair Service to repair our dryer a couple of months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy L.
05/2013
5.0
handyman service
  + -1 more
Jeff set up an appointment promptly, and came on time. He was very thorough and professional. Dishwasher worked better after he cleaned it, and continues to work well.
Description of Work: Jeff came to check our the dishwasher to see why it wasn't working well. He cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from JEFF'S APPLIANCE REPAIR SERVICE
You have the wrong home impr service...I didnt come to your home to do work

Lisa A.
04/2013
2.0
appliance repair
  + -1 more
I called Jeff the first time my dryer was taking so long to dry towels he came out and said it was the heating elements and had to replace them, the next time he cleaned the vent and changed some plug and third time readjusted the timed dry to 90 minutes instead of 60. Needless to say prior to calling Sears the dryer was not working and Jeff had no idea had to fix the problem. Sears came in and most fixed it the same day and almost everything was covered under manufacturers warranty - Jeff had no idea about manufacturer warranty he only wanted his money in check or cash.
Description of Work: Jeff was here 3 times to service my dryer - I didn't stay and watch him actually do the service however he was here 3 times and didn't fix the problem just charged me for his time and parts which I am not so sure he actually replaced or fixed. I blame myself for not watching over him while he serviced my machine but I thought it would be best to just let him do his thing and get out of the way. After not being 100% satisfied a friend told me to call Sears and they came out promptly - took a look at my dryer and my washer and both were fixed on the spot for probably the same amount of money if not less than what Jefff's Appliance charged me. To date both my washer and dryer are working and they even came with a 90 day guarantee. I would not recommend Jeff's Appliance - call Sears first.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,000

Response from JEFF'S APPLIANCE REPAIR SERVICE
Sorry to see that you just couldn't call me (deleted member name) if you were unsatisfied with my service. I would have gladly tried to rectify any concerns you had. About the 1000 charge, my receipt states 249.00. which I changed the belt, lubed the bearings and cleaned the lint out of the machine. I also advised you that you need to have the venting cleaned out since it was built inside your wall. I also give a 90 day guarantee on any parts replaced. As far as YOUR manufactures warranty shouldn't YOU know what it is????and one last thing I was just wondering, I'm sure Sears called you right back and was there that day like I was right? We both know that's not true either but in any case I'm truly sorry you were dissatisfied and hope your future endeavor's with Sears goes well.

Steven T.
11/2012
5.0
appliance repair
  + -1 more
We called Jeff and he came the next day promptly. We had a bad board which was replaced. He helped defrost the coils in the freezer and made the repair. Disappointing that a refrigerator would have an issue so quickly, but it seems the way these new appliances are built these days.
Description of Work: 5 year old GE french door refrigerator wasn't cooling any more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Erich W.
09/2011
5.0
appliance repair
  + -1 more
My 10 year old washing machine just stopped working. I left a message for Jeff and he got back to me right away. He was very professional and eventually figured out that the motor was blown and that we needed a new one. He was very honest in saying that it would be too pricey to fix and gave recommendations on the types to buy. I'd definitely recommend him and use his services again.
Description of Work: looked at broken washing machine, diagnosed problem and gave recommendations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kristine M.
05/2011
5.0
appliance repair
  + -1 more
Our refrigerator had water puddling on the shelves in the freezer and refrigerator. I called Jeff's in the morning. He called back immediately and was at my house and had my refrigerator fixed before 10 in the morning. It was wonderful to get a call back so quickly and have the service done that morning. It couldn't of gone better. He replaced the part and it was been working great ever since.
Description of Work: Repair on Refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Adrian R.
04/2011
5.0
appliance repair
  + -1 more
Arrive on-time. diagnosed problem quickley and fixed straightaway. Great Service.
Description of Work: Repair to Freezer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Allison C.
04/2010
5.0
appliance repair
  + -1 more
Jeff is the best. If you can't use a warranty and don't have to call the store you bought it from, then just call Jeff. I've used him instead of the warranty, because a I don't want to wait two weeks for the store's service to come. He calls back quick, show's up promptly and always has whatever my appliances have needed right on the truck. I never even consider buying the extended warranty for anything anymore because I know I'd rather just pay Jeff.
Description of Work: Have used Jeff many, many times to repair home appliances, but never the same one twice! He has repaired a washer, a dryer, a dishwasher and a fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jozsef H.
09/2009
3.0
appliance repair
  + -1 more
I decided not to use this company, so this review is only about the initial quote.
Description of Work: My washer's drain pump stopped working. I ordered the part for $90 from www.partstore.com to save time and I called this company based on Angie's List's recommendations for a quote to put the new pump in. He called me back promptly and said $75 for coming out and diagnosing the problem PLUS the time needed to change the pump, he estimated total of $150. Considering that according to Angie's List the company is 0.3 miles away from our house and there was nothing to diagnose, I believe the first $75 for "coming out and diagnosing the problem" is unreasonable. This job should be $75 or at most $100, which I would have paid happily. BTW, I finally changed the pump myself, and it took me an hour. I guess for a professional it would not have taken more than 10-15 minutes.

Rating CategoryRating out of 5
value
1.0
responsiveness
5.0


Thomas S.
07/2009
5.0
appliance repair
  + -1 more
After trying to unjam the disposal myself for quite a while, I left a message for Jeff around 9:00 at night. He called around 7:00 am the next day, and said he would be by within an hour. He arrived on time and spent about ten minutes repairing the disposal. The responsiveness and repair were great. I only wish the cost of the service call was less than $110 + tax, but I imagine that's in line with others.
Description of Work: Repaired jammed garbage disposal by locating and removing stuck piece of metal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dean J.
04/2009
5.0
appliance repair
  + -1 more
I called on Monday and said I was off on Tuesday, expecting the repair to take some time. I was his first appointment on Tuesday and he was on time and very professional. He asked about the problem and if we had received any codes on the electronic display. The entire job took less than 30 mins. I will use them again if I have an issue with another appliance.
Description of Work: Our Kenmore built in oven was not heating. Jeff's Appliance Service opened the oven, checked the electrical connection to the ingniter for the oven and determined that issue was with the part and not with the electric. He had a replacement part, reassembled the oven and tested it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lisa C.
10/2008
5.0
appliance repair
  + -1 more
Again, it was great! I called at 9, he was over by 10:30; called to see if the part was available and it was so he left again, and was back within 1 hour with the timer. He replaced it, and all was perfect. He also waives the service call fee if you have a repair done. So the price was for part and labor (and tax). I would recommend him again, and again!
Description of Work: He came out to check why my 5-year old dryer died. I called at 9:00 and he was here by 10:30. Checked it out, picked it up, and replaced the timer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278.15

eric A.
09/2008
5.0
appliance repair
  + -1 more
Called Jeff's and reported error message on washing machine. This machine has two computer boards in it. One was replaced in about 1 hour.
Description of Work: Repair Kenmore washing machine with error code f11.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330
    • 1(current)
    • 2

Contact information

PO Box 2246 Westfield, nj 07090, Westfield, NJ 07090


Service hours

Monday:
6:30 AM - 5:00 PM
Tuesday:
6:30 AM - 5:00 PM
Wednesday:
6:30 AM - 5:00 PM
Thursday:
6:30 AM - 5:00 PM
Friday:
6:30 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Handyman Services

FAQ

JEFF'S APPLIANCE REPAIR SERVICE is currently rated 4.6 overall out of 5.

Monday: 6:30 AM - 5:00 PM

Tuesday: 6:30 AM - 5:00 PM

Wednesday: 6:30 AM - 5:00 PM

Thursday: 6:30 AM - 5:00 PM

Friday: 6:30 AM - 5:00 PM

JEFF'S APPLIANCE REPAIR SERVICE accepts the following forms of payment: Check
No, JEFF'S APPLIANCE REPAIR SERVICE does not offer free project estimates.
No, JEFF'S APPLIANCE REPAIR SERVICE does not offer eco-friendly accreditations.
No, JEFF'S APPLIANCE REPAIR SERVICE does not offer a senior discount.
No, JEFF'S APPLIANCE REPAIR SERVICE does not offer emergency services.
Yes, JEFF'S APPLIANCE REPAIR SERVICE offers warranties.
JEFF'S APPLIANCE REPAIR SERVICE offers the following services: Repairing major appliances including but not limited to: Washers Dryers Refridgerators Ovens Dishwashers Freezers

Contact information

PO Box 2246 Westfield, nj 07090, Westfield, NJ 07090


Service hours

Monday:
6:30 AM - 5:00 PM
Tuesday:
6:30 AM - 5:00 PM
Wednesday:
6:30 AM - 5:00 PM
Thursday:
6:30 AM - 5:00 PM
Friday:
6:30 AM - 5:00 PM