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Universal Service & Maintenance, LLC

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Our company works on any and all plumbing problems. Our services includes boiler installations, replacement and repairs. We also service and install tankless water heaters. We also provide drain-cleaning and sewer services. We can meet or beat any legitimate proposal from a contractor. Owner, David Henry, worked in plumbing and heating for 14 years. He started his own company, Universal Maintenance in 2017.

Business highlights

8 years of trusted experience
Emergency Services Offered

Services we offer

plumbing, heating, air conditioning, sewer service

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-18 of 18 reviews

Carinna P.
08/2022
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Universal Service is an exceptional team and I'm grateful for the level of service I received. David the Owner was professional, approachable and someone you can rely on. Universal came to my home to install a new boiler, offered maintenance to my heater and helped me with a last minute request to adjust my oven gas line (which was installed incorrectly by the previous owners). While they are in the business to get their hands dirty, Universal offers white glove service which is always appreciated. Cost are reasonable, they are quick and a trusted company. I now have a new go-to plumber I feel confident will represent my best interest and someone I know will get the job done right. Thank you David and team!
Description of Work: New boiler, heater and gas line adjustment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
11/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
adding second zone to heating
Description of Work: As with the first time I hired him he was very professional. He added the second zone for my heating system now my house feels a lot more comfortable with the heat. I will be hiring again for another project in the near future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael P.
09/2020
5.0
plumbing
  + -1 more
He was very professional and did a better then expected job.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert E.
09/2020
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
The problem was resolved in a very professional and proficient manner. I would recommend people in need of a plumber to contact this company.
Description of Work: Identify leak in ceiling ?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Andrew C.
09/2020
5.0
heating & air conditioning/hvac, plumbing, water heater repair, sewer cleaning, drain cleaning
  + 3 more
Very well everything went according to plan.
Description of Work: All new plumbing for 4 bathrooms. And 2 new hot water tanks

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rajinder C.
09/2020
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Marvelous job. Very happy.
Description of Work: Full plumbing heating and gas of new renovated house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
09/2020
5.0
plumbing
  + -1 more
Very well.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Frederick S.
03/2020
5.0
plumbing
  + -1 more
David is professional and knowledgeable. He did an excellent job. His assistants were polite and professional. He correctly diagnosed the plumbing problem and fixed the problem. My radiators were fixed and now my home is nice & warm. His price was fair. I will definelty use his service again.
Description of Work: Fix 2 radiators

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lun L.
01/2020
5.0
plumbing
  + -1 more
David is very responsive, he's able to come and on time within the same day that I called. Work is done neat and professionally. I did not need to negotiate price with him cuz the price he gave was pretty fair.
Description of Work: Kitchen sink strainer replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Ravindra P.
12/2019
5.0
plumbing, water heater repair
  + 0 more
David was able to arrive in short notice and get to the bottom of the issue quickly. He had everything in his van to get the job done quickly and efficiently. I would HIGHLY recommend David to anyone looking to get work done in regards to their water/plumbing issues. I will definitely recommend his services to my community that I live in. Besides the work itself; he was easy to approach and talk to and he answered all my questions patiently which I truly appreciate.
Description of Work: Hot Water Issue Master Bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Joseph S.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Universal's technicians are professional and innovative - The were able to accomplish a difficult installation with a minimum of delay - I recommend them highly - They also service my Steam Boiler - JAS
Description of Work: Install mini-split HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Audrey E.
02/2019
5.0
plumbing
  + -1 more
I had a water leak in my boiler room. David came over and did a free estimate of what I was dealing with. They did an amazing job! He explained what caused the leak and how they were going to repair it. They were very clean and thorough. I would definitely hire them again!
Description of Work: Repaired pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicholas C.
02/2019
5.0
heating & air conditioning/hvac, plumbing, water heater repair, sewer cleaning
  + 2 more
This company has saved me many times. My main sewer line needed to be replaced asap. Dave and his team came in repaired same day. We were very impressed that Dave was able to come on such short notice and his work us flawless. I have used this Company many times for both big and small repairs. The best plumbing services around... Thanks Dave for saving the day many times over...
Description of Work: Main sewer line, storm drain, leaky pipe repair... Also had a drain installed in the rear of my house w/ ground repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony V.
02/2019
5.0
heating & air conditioning/hvac, plumbing, sewer cleaning
  + 1 more
I have used David multiple times over the past few years for both my personal property and rental properties. The thing that sets him apart from other plummers is his ability to quickly diagnosis the issue and correct it the right way so you don't have to worry. Highly recommend.
Description of Work: Meter change , backflow install, various

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Warren K.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service! I was very happy with the quick response from David and the job that was performed, and the price was very reasonable and fair! David was very polite and on time like always. I am very pleased with his quick and quality service. David is very courteous and extremely helpful. He explained to me the entire job that he preformed . He is an absolute pleasure to work with. He did a fantastic job. I will definitely use you again when needed. Highly recommended. Five star service
Description of Work: Replace boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jorge H.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work, clean reliable, timely and above all honest and trustworthy. I have recommended David to other friends and will continue to do so.
Description of Work: New Heating/AC unit also bathroom makeover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony J.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Four unit building with one furnace suppling heat to all units. As apartments become available, David is installing a unit that supplies hot water and heat. The unit is compact and was mounted on a wall in a small closet. (See picture) David is very knowledgeable, his work is excellent and was done quickly. He coordinated well with the contractor that was renovating the unit. We have a number of rental units and have hired David to repair heating systems and handle a host of other plumbing related issues.
Description of Work: Isolated heating system installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Dmitriy P.
01/2019
5.0
plumbing, water heater repair
  + 0 more
I work as a plumbing inspector and take it from me when I tell you, it’s hard to find a good honest plumber and handy man. David came recommended by my realtor when we purchased our first home. When it was time to update our bathroom, David came on time when said he would and has done a great job. So far, I’ve hired his company to install a new bath tub, run a new shower body and he has replaced 2 water heaters for me. A good plumber is worth their weight in gold when you find one and David is defenatly one of those people.
Description of Work: Tub installation, water heater repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    33 Park Dr N, West Orange, NJ 07052

    universalserviceandmaintenance.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Water Heaters,
    Sewer Cleaning,
    Drain Cleaning

    FAQ

    Universal Service & Maintenance, LLC is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Universal Service & Maintenance, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Universal Service & Maintenance, LLC offers free project estimates.
    No, Universal Service & Maintenance, LLC does not offer eco-friendly accreditations.
    Yes, Universal Service & Maintenance, LLC offers a 15% senior discount.
    Yes, Universal Service & Maintenance, LLC offers emergency services.
    Yes, Universal Service & Maintenance, LLC offers warranties.
    Universal Service & Maintenance, LLC offers the following services: plumbing, heating, air conditioning, sewer service

    Contact information

    33 Park Dr N, West Orange, NJ 07052

    universalserviceandmaintenance.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day