Kitchen and Bath Remodeling, General Remodeling, Ceramic Tile
About us
A & B Contracting & Home Improvements Co., LLC is your Full Service Discount Contractor. Unlike other contractors, A & B provides a unique Labor Only Service allowing you to save up to 25% on material costs alone. So, now you can have that dream kitchen, bathroom, deck or finished basement for the lowest price. Nobody beats our prices and variety of services. Fully Insured and Licensed. Quality work? Just ask your neighbors. Ask us for a list of recently completed projects. Old world experience with new world flair. Celebrating 20 Years in Business! Visit our website at www.thebestcontractingcompany.com. Call 973-731-0731
Paul had come in to put the same shower door back up, after the previous provider put it on backwards. Paul also took down 2 rows of tile because the wall was not level. The tiles were away from the wall, so he told us he needed to take down the whole wall and put sheetrock back up again so that the wall was level. He did a good job with the sheetrock. Regarding the retiling, he started 2 rows of tile, but when I came in I noticed that the bullnose tiles don't line up with anything from the bottom to the top. But the row before that lines up until the last 4 and a quarter tiles up near the top, which were not cut by hand (he did not do the cutting). Some of the grout is not thick enough to cover the space between the tiles, and some of the grout is uneven. Some of the bullnose tiles stick out more than than the ones before it, and you can feel it. He tried to blame me in not wanting to go get new tiles, and he told me with the cut tiles I already had he would put them up at the top and I wouldn't be able to see them which is not the case. The last row though doesn't match up at all starting from the bottom is worse than the cut tiles at the top. Not one bullnose matches up to the line. He painted on the bullnose at the very top of the shower, and some of the blue paint is on the bullnose at the top. It's a very sloppy paint job, and did a horrible paint job near the toilet, as well as a splotch on the wall in the other part of the bathroom.
Description of Work: He came in to refinish our bathroom, after a previous provider had done bad work in our shower, as originally I had water coming into my kitchen from behind the shower tiles.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$1,200
Response from A & B Contracting & Home Improvements Co., LLC
In response to the unfounded complaint of Angie’s List member, [member name removed], we offer the following. First, in [member name removed] description of the work, she mentions that a previous provider had done “bad work”. [member name removed] husband, [member name removed] stated to me that his wife has done through several contactors. In [member name removed] “Member Comments” she first mentions that Paul had come to put the same shower door up. The fact is that this is the third door A & B has installed for [member name removed] in eight months being that she was never happy with her own selections. A & B provides a Labor Only service and we installed three doors for her at no charge. Please note that [member name removed] and [member name removed] have been A & B Contractings’ customer for over fifteen years. [member name removed] has four weeks prior to the start of the project to obtain new ceramic tiles. [member name removed] refused to purchase new tiles. A & B informed her that the top four pieces of 4 X 4 tiles was not enough tiling. [member name removed] insisted that she did not want to spend any more money and that A & B should re-install her existing cut tiles. A & B installed [member name removed] existing bull nosed tiles in the same order that they came off the wall. [member name removed] was adamant that she would not purchase new tiles. Upon completion of the project, [member name removed] stated that she was amazed as to how A & B was able to remove the existing tile without breaking it. She and her husband stated what a beautiful job A & B did. A & B worked for a 1960’s Labor Only price of $975.00. A & B performed additional change work at no charge. A & B even offered to replace a cracked floor tile for [member name removed] at no charge but she refused to buy a $3.00 floor tile. My final conversation with [member name removed] ended with [member name removed] verbally abusing and attacking me. Her husband, [member name removed], apologized profusely to me. He said that I did a good job. He stated that his wife goes through contractors like they are water. He said that he was embarrassed by his wife’s horrible conduct and again he complimented me on my beautiful work. He paid me for a job well done. I am sure that [member name removed] did not include a copy of our Labor Only contract which I am enclosing for your perusal. In 25 years A & B has never been sued nor had any complaints. Please view our website to see the quality of our work. [member name removed] is more interested in defaming my character and her comments regarding the quality of my work are bold faced lies. I do not go back to work for people who do not treat me with the respect that should be accorded to all human beings. I did a beautiful job. [member name removed] is just seeking to rob me of monies. She was abusive and violent and disrespectful. Her complaint has nothing to do with the quality of my work. I already worked for her, 9 days, at a 1960’s contract price. I invite you to call her husband, [member name removed], at [member phone number removed]. I am sure he will confirm the truth. Ask him to supply you with a picture. He said to my wife, Eva, “I am sorry, my wife is crazy and now well of mind.” [member name removed] is using the Angie’s List Review Forum as a personal attack at defamation of my character. Her complaints are unfounded. Just as her husband. Please feel free to call me if you care to discuss this matter further. Also, I would like you to inform us of your decision for we do not take this matter lightly. Please note, the job was completed without incident and the clients complement me on what a beautiful job I did. It was five days later that [member name removed] changed her mind. Frankly, we are insulted. We take pride in our work and have never had a complaint, never in 25 years. Please visit our website to view the quality of our work. Respectfully Submitted, Paul R. Goldstein/A & B Contracting & Home Improvements Company, LLC
Contact information
1480 Pleasant Valley Way 30, West Orange, NJ 07052
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Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Ceramic Tile
FAQ
A & B Contracting & Home Improvements Co., LLC is currently rated 1 overall out of 5.
Sunday: 9:00 PM - 5:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
No, A & B Contracting & Home Improvements Co., LLC does not offer free project estimates.
No, A & B Contracting & Home Improvements Co., LLC does not offer eco-friendly accreditations.
No, A & B Contracting & Home Improvements Co., LLC does not offer a senior discount.
Yes, A & B Contracting & Home Improvements Co., LLC offers emergency services.
Yes, A & B Contracting & Home Improvements Co., LLC offers warranties.
A & B Contracting & Home Improvements Co., LLC offers the following services: Home Remodeling, Bathroom Remodeling, Kitchen Design & Remodeling, Interior Painting, Exterior Painting, Carpentry, Millwork, Custom Doors, Locks, Decks, Ceramic Tile, Sheetrock, Walls, Steam Rooms, Sauna, Jacuzzi, Finished Basements, Powerwashing, Floor Refinishing, Water Ejection Systems, Cabanas, Gazebos, Home Maintenance & Repair, Sheetrock and Plaster
Roofing
Contact information
1480 Pleasant Valley Way 30, West Orange, NJ 07052