We’re Jim and Mike Allen, brothers and co-owners of TermiGuard Services and Fenwick Building & Renovation. With our 50+ years of combined experience, we can promise you that you're in good hands. One of the biggest challenges we face as homeowners is finding the right contractor to deal with issues which arise – one who has the requisite knowledge, skills, and experience. A contractor who will answer your calls and then do what they say they’d do, when they said they would. A contractor you can trust, and who will actually give you a no-nonsense warranty on his/her work. We’ve built TermiGuard Services & Fenwick to be effectively different from the rest – embracing and living the principles and values we grew up with – treating people the way we’d want to be treated. And frankly, we’re tired of how so many other companies treat customer service as unimportant and how they take customers for granted. As consumers ourselves, we’ve felt the pain from the evident lack of caring and regard for the concept of old-fashioned, customer-centered service. To that end, we offer you a family of home services including, real estate repairs, pest, termite & wildlife control, water intrusion inspections, mold treatment, waterproofing, structural & foundation repairs, property & water damage restoration, and crawl space encapsulation services – to name just a few… Bottom line – we’re first aid for your home or building, and we’re dedicated to providing you healthier living…
Business highlights
36 years of trusted experience
Services we offer
Pest control, termite control, bed bug control, squirrel control, mole, vole control, wildlife control, gutter cleaning, mold treatment, mold prevention, insurance restoration, waterproofing, structural and foundation repairs, building, home renovations & dehumidification, property and water damage restoration.
Their consultant Matt came out to our house the morning we called about a mouse infestation. Matt was knowledgeable, efficient, courteous, and thorough. He gave us a fair estimate of the job required and was able to remedy the situation by the afternoon. We were very grateful that he was able to do this on a timely basis and especially during a holiday week. My husband and I would highly recommend Termiguard. The entire staff was friendly and accommodating to our needs, and we would especially recommend Matt to anyone.
Description of Work: Inspect all areas of potential infestation, seal all points of entry, and formulate a plan of immediate and long term pest control that is affordable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George O.
05/2018
1.0
pest control
 + -1 more
Have been a customer of Termiguard since 2004. Lately have been having severe scheduling issues in getting the services we pay for completed. I do not recommend and will be seeking pest control services elsewhere.
Description of Work: Pest Control
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
BRIAN S.
05/2017
5.0
pest control
 + -1 more
They charge about $60 per month. They are diligent. They go down the crawl space once a year. I've had problems and they've come out real fast. Their treatments are very effective. I would tell a friend to definitely give them a call.
Description of Work: They checked the termite stations and sprayed around the edge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Michael S.
05/2017
5.0
pest control
 + -1 more
It went very well. They actually did my termite inspection when I bought my house in 2002. I have continued to use them. They come by every six months for a seasonal checkup. When they are done, they usually send you an email or call you; I usually get a call at work. They leave a placard that hangs on the door. They will tell me things, like when to move something away from the side of the house, or trim around an area, or move dirt from the edge because termites like that. They have always been helpful and knowledgeable in my opinion. I have them on auto-pay. Their prices are not exorbitant. I have had services like for instance, the lawn service, who sometimes just come by and maybe sprinkle something on the ground, but these guys actually do the work. My neighbors see them go in and I see them come by. I have never had really any issue or suspected reason why they wouldn't have done a quality job. One time, many years ago, they didn't do as much, and I had asked if they knew people that did other services, because they didn't provide those services themselves. They gave me 2-3 people they knew as suggestions in their general field. Now, Fenwick does all of that. They do maintenance around the house, and handling trees. They send out a newsletter that seems to be very helpful, so it's communication in that way. They have responded to requests. I usually do have too much, I feel like it's a "set it and let it go" on it's own. They always show up like clockwork. They are very punctual. If they cannot come by, they will call you. They send out an email three days to a week before and let you know the date they are coming by. If they can't come by, for instance, if it is raining heavily and don't feel the spray they put down will set, they will let you know and tell you when they will come by again. Whenever I come home, the little flag that says, "don't let kids play around here" is up, so they have been around that day. They start out with an introductory that they will show up, and then they follow up with a conclusion statement of putting it on your door, as well as an email or voicemail, stating what they did. They started off and finished it very well. I like their newsletters. They didn't always have their newsletters, but it is really good advice about random stuff for around the house, and how to take care of things. It is things you would want to clip out and put on the fridge.
Description of Work: They have a slew of services that go beyond what I get. They basically do a spray around the house to keep the pests outside. They check the perimeter of the house for any risks, or termites and so on. They will also look for bee nests' and things like that, because I specifically am allergic to bees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John K.
05/2017
5.0
pest control
 + -1 more
Everything is fine so far. I haven't seen any termites or carpenter ants in years. Sometimes they are here when I'm not here because all of the work they do is exterior. As long as I'm not seeing any insects that are damaging my home I will keep using them.
Description of Work: It is mostly outdoor work. They have traps set for any wood boring insects and they check them to make sure they are empty. They come once a quarter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Joseph M.
04/2017
4.0
pest control, home inspection, basement waterproofing
 + 1 more
Expensive, but thorough and complete. We pay for service contracts for the mold and dehumidifier. It is a whole house system, expensive and complicated, but they maintain it well
Description of Work: Mold remediation, pest control, dehumidifier
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Jim A.
04/2017
5.0
pest control
 + -1 more
They are always clean, professional and on time.
Description of Work: We use Termiguard for ongoing pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Douglas D.
04/2017
5.0
pest control
 + -1 more
They are timely and do what is needed to control the pests.
Description of Work: On-going extermination services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane W.
07/2016
1.0
Company discovered mold during initial job. I asked for an estimate for mold remediation after initial job was done. Company said they'd get back to me about it. I've called 2 times since then but have not heard back from them.
Description of Work: Company was supposed to give estimate for mold remediation job.
Rating Category
Rating out of 5
responsiveness
1.0
Diane W.
07/2016
5.0
home inspection
 + -1 more
It went just fine. There is very little that I can say. They did find some issues which is expected with an older home but none related to the reason I called them out. I heard an odd sound that I thought was my house settling but they concluded the problem was coming from the street and not my house settling. They where very accommodating to schedule around my work schedule. They showed up exactly at 8 am allowing me to leave for work by 8:20. They took a few minutes to get through the line to get scheduled but it wasn't a big deal.
Description of Work: Home Inspection
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Allan L.
09/2015
2.0
pest control
 + -1 more
Their listing here on Angie's list says they offer free estimates. The largest word on their website is "FREE" in their graphic advertising a free consultation. However, there is actually a $150 charge for an estimate/consultation, applied to the project if you use them. They apparently changed their policy some time ago, but not their website or listing here at Angie's list. If an issue requires significant time/materials to investigate and understand the problem, I'm completely fine with paying for a service call. But I typically look for vendors who give free estimates after having too many negative experiences when paying for estimates - typically the people who quote a crazy high price because you are already "invested". I spoke to Mike, who was very nice. He explained that free estimates often resulted in the homeowner doing the work themselves or finding someone cheaper after getting his free expect advice. I completely respect that business decision. It is, however, disingenuous and unprofessional to continue to advertise that you offer free estimates and, particularly when pointed out, refuse to honor it. Had I contacted them and the error was on my side (oops I picked a vendor who didn't so clearly advertise "free estimates"), I probably would have done business with them and even paid for the estimate. But I just can't trust someone who won't honor their word on something as clear-cut as this.
Description of Work: None - they pulled a bait and switch.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
Vincent T.
09/2014
4.0
flooring contractor, remodeling
 + 0 more
My experience with them was pretty good. I liked how they followed through with everything and went over everything. They were pretty good. I called around and their price was reasonable. Their quality was good and they were here on time.
Description of Work: I used them for doing some repair work on my floor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$525
GREGG Z.
08/2014
5.0
pest control
 + -1 more
I thought $250 was a lot, but it was something we couldn't do. They were fast to take care of it. They came within a couple days of the call. They were very responsive.
Description of Work: They put some trap doors in my soffit where squirrels had gotten in. They also put wire mesh to cover the vent so they couldn't get back in.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
peggy K.
08/2014
5.0
drywall, basement waterproofing
 + 0 more
We made settlement on 06/30/2014. We found a home that we loved, but it had some issues that needed to be taken care of. Structural repair, basement waterproofing, mold remediation, and termite damage. It went great! I probably spoke with Suzanne in Customer Service about 4-5 times a week coordinating times dates and services that were to be provided on any given day. She was awesome! She was the front line person that really "walked us through the entire process". The men that came to our home were very professional! Always showed up when they were supposed to, did what they were supposed to, and were very respectful of our home and our family. I would recommend them to anyone! They were fabulous!
Description of Work: Structural repair, basement waterproofing, mold remediation, and termite damage. Termiguard took care of all these issues for us. i can honestly say i wouldn't do anything differently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Larry G.
07/2014
5.0
drywall, pest control, picture framing, insulation, remodeling, woodworking, foundation repair
 + 5 more
This company did everything right. The proposal was complete, covering everything involved. There were no extras or add ons at the end of the job. The customer service was fantastic, touching base with me via email on a daily basis giving me updates and answering any questions I had. The work crew and in particular the foreman, Ed, was great. They were on time every day. They were neat and organized. I can not believe how they tore apart every mechanical system in my house to reach and fix termite damage that I would have thought was unreachable. Even more impressive was they were neat and clean. Not only did they fix my house but they used all good quality materials, and left my crawl space neater than when they arrived. In short they did what seemed to impossible for the best price with excellent quality and service. I would definitely use them again. Thank You Termiguard.
Description of Work: Termiguard was hired to repair a significant amount of termite damage in my house. They were AWESOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Robert K.
07/2014
5.0
pest control
 + -1 more
It went very well. The pre- treatment coordination was superb. There was quite a lot of work to be done. The technician arrived on time , assessed the job, and went right to work in such a manner that I didn't know he was there. The technician, Zach, was knowledgeable, friendly and professional in all respects. I have had other Termite control treatments over the years but I think this was by far the best work I have seen. I would definitely use them again.
Description of Work: They provided Termite Treatment to an older home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Carol R.
05/2014
4.0
The service was excellent. They were very thorough and their pricing was great because I did a few comparisons. They were very good. I had them do a lot of different things and their pricing was good as compared to others. They did a great job but I have not seen the finished work yet and I am going to head up there in two weeks. I understand that it was done very well because I had family up there but I cannot say personally. I would absolutely use them again in the future.
Description of Work: I used TermiGuard Services & Fenwick probably about four months ago for mold testing and remediation.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Sue H.
04/2014
5.0
pest control, animal removal
 + 0 more
They are always on time, professional and wear booties when they come into your home. Very professional.
Description of Work: Termigard does our pest control service every 3 months. They spray the inside and the outside of the home, check the termite traps and put in new pest/mouse traps in the garage. This is the time of year when I get those red spider mites at the back windows and he sprayed extra across the back. The technician always asks if there are any problems before he starts spraying. The spray that is used is pet safe and there is no smell. Like I said before this service is provided every 3 month according to my contract. I wanted the deluxe package to include the termite traps because our home is now 10 years old and the original builders termite guard is gone. The company sends you an email and letsknow in advance when they are coming along with a 3 hours window.you kn
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Veronica J.
04/2014
4.0
pest control
 + -1 more
They are prompt, responsive, and professional, I don’t have problems with that. Punctuality is very good, they give you plenty of notice, they will tell you when they will be around. They clean, they come in and they put things on their feet, no problems there. Well, if I couldn't find anyone who can give me good service for a cheaper rate, I would yeah.
Description of Work: I used the services of TermiGuard Services & Fenwick. They are here regularly, every quarter I guess. They are keeping up their prices gradually.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jayne R.
03/2014
5.0
drywall, picture framing
 + 0 more
They were very easy to deal with. Always were at your home when they said they would be. They treated my home like it was their own. The quality of their work was excellent. When they were finished you would never had know I had a leak. I would definitely recommend and will use them again. I can't say enough how happy I was with everyone that I dealt with at TermiGuard.
Description of Work: I had a leak in my finished basement that ruined the walls, ceiling, and floor. TermiGuard corrected the leak. They were the only contractor that properly diagnosed where the leak originated. They removed the damaged carpeting, ceiling, drywall and studs. They made the proper repairs and replaced all materials.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Michael L.
03/2014
5.0
pest control
 + -1 more
I think it went well. The technician was early for the appointment and was prepared. He did the install as agreed. He cleaned up after his work. As it is winter, the dehumidifier has not had to kick on as yet, so I can not assess the efficiency of the unit.
Description of Work: Install dehumidifier in the basement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,600
Amy C.
03/2014
5.0
basement waterproofing, pest control
 + 0 more
We had our dirt crawl space leveled out, a proper French drain insralled , a sump pump with new electric ran, mold remediation, termite damage repaired including sistering floor joists. Also fully encapsilated crawl space. Mike and his entire crew were professional, from the beginning to the end of this huge project.
Description of Work: put in French drain,sump pump, outside access to crawl, termite damage repair, mold remediation,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Rabia K.
11/2013
5.0
basement waterproofing, foundation repair, insulation, woodworking
 + 2 more
The construction crew came on time were very professional and the staff that coordinate ,Suzzane and Gina,on the phone were always prompt in calling back and answering questions.Overall everything went smoothly and iam happy with the results and in future if i have anymore projects i would for sure call them .
Description of Work: The sill plate of the foundation in the property we purchased was rotted due to excess moisture.The moisture also caused damage to some of the joists.I contacted. Mike Allen had done house inspection for us and i found him to be very knowledgeable and he takes time to explain everything which is very important to me.Therefore when it came time to get the repair work done i chose to have it done by Fenwick .
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
arthur F.
10/2013
4.0
They were very nice, professional and informative. However I went with another company because I had more confidence in the other companies products.
Description of Work: They did some mold Remediation
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
VALERIE S.
10/2013
5.0
pest control
 + -1 more
He set the traps. We checked to see if anything was caught. We caught two skunks and he removed them, within an hour or so of the call - even on the weekend. Dennis was professional. He seemed to know what he was doing. I'd call Termiguard again if I had the problem again.
Description of Work: Skunks!! Freaked me out, but for Dennis, it was part of his job. He set traps. He came when I said a critter was caught.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Basement Waterproofing,
Drywall,
Foundation Repair,
Finished Carpentry and Woodworking,
Air Duct Cleaning,
General Remodeling,
Insulation,
Animal Removal,
Home inspection,
Framing,
Decks and Porches
FAQ
TermiGuard Services & Fenwick is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
TermiGuard Services & Fenwick accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
TermiGuard Services & Fenwick offers the following services: Pest control, termite control, bed bug control, squirrel control, mole, vole control, wildlife control, gutter cleaning, mold treatment, mold prevention, insurance restoration, waterproofing, structural and foundation repairs, building, home renovations & dehumidification, property and water damage restoration.