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TruGreen Lawn Care - 963

Lawn Fertilization & Treatment, Lawn and Yard Work, Landscaping,


Services we offer

Lawn, Fertilization, Broad Leaf Weed Control, Crabgrass & Annual Weed Prevention, Insect, Grub Control, Tree, Shrub Care & Pest Control.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

3.326 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
31%
4
19%
3
12%
2
19%
1
19%


Rating CategoryRating out of 5
quality
3.2
value
3.3
professionalism
3.1
responsiveness
3.2
punctuality
3.9
Showing 1-25 of 26 reviews

William P.
08/2016
1.0
lawn treatment
  + -1 more
They ruined my healthy lawn in less than one season. Franchised locations that are part of a huge company and they could not care less. Poor, impersonal customer service. Now I have crab grass, summer grass, and loads of dollar spot. They have the only fertilizer that doesn't make your grass grow after an application! Salesmen are persistent, up selling services while ignoring complaints. Buyer beware.
Description of Work: Fertilizer, Weed control, Grub Control.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

MILIND S.
10/2015
2.0
landscaping, lawn service, lawn treatment
  + 1 more
I met with Tim Devita in September. Due to the time of year, I contracted for 2 Turf Builder Pro services ($43.50 each) and 1 aeration and seeding ($216). I also told Tim that I wanted to pay in full to take advantage of the 5% discount if I paid by 10/19/15. This was stated clearly on the first bill that I recieved dated 09/07/15 in the amount of $308.00 including tax. I received another bill, in a higher amount, not dated, in mid-October. This bill did not reflect the prices that I contracted for nor did it reflect my 5% discount. I'm writing this on the 14th of October. Today, I called to review two invoices that I received. The woman I spoke with is unbelievably RUDE. She did not give me the opportunity to explain the discrepancies of the bills. I was told, "the balance on your account is $324.22 and that's what is due now." I asked why I received the first bill and she told me that she didn't have a record of it. I asked if we could review the bills and she said, "I already did. You owe $324.22" She wouldn't even consider the lower bill that I received. I faxed the invoices to them today...I wait to hear what they say. I WILL NEVER USE SCOTT'S LAWN SERVICE AGAIN.
Description of Work: Turf Builder Pro application

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0

$43.5

Raymond L.
07/2015
2.0
lawn treatment
  + -1 more
unknown
Description of Work: Persistent weeds. Failed to apply in corners. Ran to apply instead of steady walk. |Good product, terrible technicians.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$300

Anita B.
06/2015
3.0
lawn treatment
  + -1 more
.
Description of Work: They do our lawn care.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TruGreen Lawn Care - 963
.

EDWARD J. G.
06/2015
5.0
pest control, lawn treatment
  + 0 more
They come about seven or eight times a year; it depends upon what kind of treatment it is. There are six fertilizer treatments and there are several weed and pest control treatments. They are not too good at responding to calls. I have been using them for several years.
Description of Work: I use Scotts LawnService to fertilize and also treat for insects and pest control type of things.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$80

PATRICIA P.
10/2014
2.0
lawn treatment
  + -1 more
I was home all morning that day and did not see the technician applying product to my lawn. When I left the house in the afternoon I saw the small signs out front and the billon my door knob. that was the only indication that anything has been done to my lawn. The description of services for that day indicated that granular producet may placed on my grass. I saw no a single granule anywhere. I was either the recipient of the neatest application ever performed or very little product was actually placed on the lawn. In my efforts to determine what happened I reached out to Scott's and eventually connected to the technician who performed the service that day. I will not go into detail here as to the content of that conversation but I hung up very dissatisfied with his explanation and the service. I called the company to cancel the remaining services scheduled. I would not recommend this company in the future as I was very dissatisfied with their performance.
Description of Work: The technician put the last application in a six application series that was supposed to being my lawn to better state of health.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$107

william T.
09/2014
3.0
lawn treatment
  + -1 more
This was the third time they sprayed. I have had weeds all season long. Disappointed in the service.
Description of Work: Sprayed for weeds

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0

$84

Jatin B.
08/2014
4.0
lawn service
  + -1 more
I contacted Scotts via their website for a "Free Lawn Analysis" which is described as: "Not ready to start service? Begin with a Free Analysis and see what Scotts LawnService can do for your lawn. To request your free analysis, just check out with the Free Lawn Analysis in your shopping cart. We'll analyze your lawn and provide a detailed report of your lawn's strengths and challenges." I also requested quotes for lawn and tree/shrub services. Their technician visited us, and spent 10 minutes looking around before giving a written quote. We did not sign up with them. Today they left a voicemail thanking us for signing on with them and that if we wish to cancel the service, we should call them back. When I called, I was told that I have reached the sales department and I should contact the local office in Wayne to "cancel" the service (which I never ordered in the first place). Update: My wife called them and they have agreed to not initiate our service.
Description of Work: N/A

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0


RHODA V.
06/2014
1.0
lawn service
  + -1 more
See above. I wrote this review to share my experience with this company.
Description of Work: At the onset of spring, I began receiving mail from Scott's. (I got a quote a couple of years ago and their prices were twice as much as other lawn companies for application of fertilizers and other control products. Nonetheless, I continued to get mail and then phone calls why I didn't want their services and wanting to know who I was using. At this point, I contacted headquarters and explained what was happening. I received a letter of apology and stating that my name was removed from their mailing lists and that I would not receive any more phone calls.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Donna C.
05/2014
5.0
lawn treatment
  + -1 more
I am pleased with them. They are reliable and do a good job. I would recommend them to others.
Description of Work: They take care of my lawn. (fertilizing, weed control, etc.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristina O.
07/2013
1.0
pest control, lawn treatment
  + 0 more
I have used Scotts Lawn Service for about 3 years. The service and my lawn have gotten worse. I have followed their complete service recommendations over the last few years including lime, watering on schedule, regular pre and post season applications for approximately $500 to $700 per year. I still have bare spots, weeds, etc. After aeration and reseeding last fall, Hurricane Sandy hit and washed all the seed away. They offered to come back this spring and redo the seeding and aeration. After watering and avoiding cutting areas of seeding, my lawn still looks bad, especially the back yard. A serviceman showed up at my door in May for an application without calling. I showed him the lawn and he agreed that it didn't look good. I asked for a manager and a lawn evaluation. Got a phone call from a manager and asked him to come out and take a look. No one has shown up since May. They continue to call for their regular applications and I have refused until I see a manager, but they don't seem to get the picture. I know that Scotts products are good, but I wonder if this branch of their lawn service has any clue of how to use their products correctly. Customer service is terrible!!!
Description of Work: Ortho Insect and Pest Barrier

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$184

Douglas B.
07/2013
5.0
lawn service, lawn treatment
  + 0 more
unknown
Description of Work: First weed and feed application applied 2 weeks ago. Looks great Greenest lawn around, for now. Time will tell.
Rating CategoryRating out of 5
Yes, I recommend this pro

joyce L.
06/2013
1.0
lawn treatment
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$500

William S.
06/2012
5.0
lawn service
  + -1 more
I like the service they have given me. If I need something I just give them a call and they come out for treatment.
Description of Work: I had my lawn treated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott M.
04/2012
2.0
lawn service, lawn treatment
  + 0 more
See notice above of deceptive sales practices.
Description of Work: This is a BUYER BEWARE notice. This office of Scotts Lawn Service has door to door sales people who give you a contract to sign that states you are only interested in learning more and that it is ok for someone to follow up with you for an estimate. It is not an agreement for service. We immediately (starting that afternoon) began receiving phone calls from them. Sometimes they would leave a message, sometimes they wouldn't. The guy came to our house on Saturday and on Monday we received a message (after 5-6 calls) from their accounting department saying that they are confirming our contract for 6 lawn treatments of $39.00 per treatment and we would have to call back if there was anything wrong with this information or the contract will go into effect immediately and that the contract would automatically renew (72 hours is NJ law to cancel agreements). I called to say we never ordered anything and that we would not pay anything if invoiced and that they are not allowed on my property. A confirmation code was given, but we will see what happens.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0


Jennifer M.
06/2011
1.0
lawn service
  + -1 more
I called company as he was pulling away from the house to say that he had not applied pest control to foundation and had not walked in my back yard (how can you apply weed control and grub control without walking in the yard?) I was told that the technician "said" he did the work. I asked to speak to a manager. There is no manager. Beware of this company. They do not provide quality service and there is no one to complain to that has any clout.
Description of Work: Three services were supposed to be provided including grub control, weed prevention, and pest control. The technician spent no more than 5 minutes at the home, did not even walk onto the back yard, and did not apply pest control around the foundation.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0

$228

Response from TruGreen Lawn Care - 963
Hi member, I thought the General Manager was in touch with you yesterday and this was worked out. Please let me know if there is still an outstanding concern. Amanda Cordell Scotts LawnService

William J.
05/2011
3.0
landscaping, lawn treatment
  + 0 more
I wasn't happy with them. He left a brochure, which looked pretty good so that's why I called them. He didn't come up to the standards stated in the brochure. Nothing came up with the seeding and I wasn't happy with it. I called to tell them that they needed to seed it again and they said they were all booked up and couldn't help me for a couple of weeks. I think they seeded too late in the year. I stopped the service and the guy said that I should have called him directly. I went through the company and they didn't live up to their standards. I wanted grass from these people and it was coming up spotty. They didn't tell me when they were coming.
Description of Work: I used Scotts Lawn Service to seed my backyard and front yard. They did lime, fertilization, aeration and seeding of my yard.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
2.0

$400

LARRY F.
06/2009
5.0
lawn treatment
  + -1 more
They tell me about what needs to be done, and they do that. I like the fact that they call me in advance and tell me when they are coming approximately. I also like the fact that they ring my door bell before they start work so that I can give them some instructions if necessary.
Description of Work: I use Scott’s Lawn Service. They handle my lawn treatments. They also do the trees and the shrubs. They come out on a regular basis and put down chemicals and sprays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

LILLIAN T.
04/2009
4.0
irrigation systems
  + -1 more
I haven't had any problems with them. I was using another company before; they were not good at all and then I started using Scotts. Now my lawn looks better than before but not as good as I expected it to be. They did not dry the place didn't clean before they could put the seeds, but they just put the seeds and fertilized them. I spoke to them and I said that they need to do this all over again. They came on the next day and they agreed to what I said and they did all it over again.
Description of Work: I got the lawn work done by Scotts Lawn Service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

PAUL G.
08/2007
2.0
lawn treatment
  + -1 more
There were weeds all over the lawn after the treatment. I think they did a terrible job. There was crab grass growing every where as well. They charged me a fortune. I would not recommend them for anyone to use.
Description of Work: Our yard is about a quarter of an acre and they came once a month to spray fertilizer treatment on the yard. We have a yearly contract with them.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$900

02/2006
4.0
lawn treatment
  + -1 more
I WOULD DEFINITELY RECOMMEND THIS COMPANY. ALL THEY USE ARE SCOTTS PRODUCTS AND THEY MAKE SURE ITS APPLIED PROPERLY. THE LAWN LOOKS ABSOLUTELY WONDERFUL.
Description of Work: FOUR TREATMENTS OF LAWN FERTILIZER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$380

01/2006
5.0
lawn treatment
  + -1 more
THEY HAVE ALWAYS BEEN EXTREMELY PROFESSIONAL AND PUNCTUAL. SINCE WE HAVE STARTED USING SCOTTS, OUR LAWN HAS BEGUN TO LOOK MUCH BETTER THAN EVER BEFORE. WE HIGHLY RECOMMEND THEM.
Description of Work: THEY FERTILIZE AND TREAT OUR LAWN FOR PESTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

12/2005
4.0
lawn treatment
  + -1 more
THEY SHOW UP ON TIME. WE GOT THEM BECAUSE WE HAD LOTS OF PROBLEMS WITH OUR PREVIOUS YARD WORKER. THIS COMPANY IS A LOT BETTER AND THE PRICE IS BETTER COMPARED TO EVERYONE ELSE.
Description of Work: THEY SEEDED MY YARD AND SPRAYED IT WITH BUG TREATMENT.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

12/2005
5.0
lawn service
  + -1 more
THIS COMPANY WAS GOOD. THE WORK WAS DONE WELL AND THE LAWN LOOKS GOOD. WE DIDN'T COMPARE THE PRICE, BUT IT'S REASONABLE. THE COME AS OFTEN AS I WANT; THEY HAVE A REGULAR SCHEDULE.
Description of Work: THEY TREATED THE LAWN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tim V.
12/2005
4.0
lawn treatment
  + -1 more
I AM VERY PLEASED WITH THE WAY MY LAWN LOOKS. I NOTICED A BIG DIFFERENCE IN MY LAWN IN THE FIRST TWO MONTHS OF USING THIS COMPANY. THE PRICE IS VERY GOOD AND THE QUALITY OF THEIR WORK IS GOOD TOO. THEY ARE BETTER THAN CHEMLAWN. I HIGHLY RECOMMEND THEM.
Description of Work: THEY COME OUT SIX TIMES EACH YEAR AND APPLY FERTILIZER TO MY LAWN TO KEEP IT LOOKING NICE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$50
    • 1(current)
    • 2

Contact information

60 Owens Dr, Wayne, NJ 07470


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Fertilization & Treatment,
Lawn and Yard Work,
Landscaping,
Pest Control,
Lawn Irrigation,
Tree Service,
Mulch and Topsoil

FAQ

TruGreen Lawn Care - 963 is currently rated 3.3 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

TruGreen Lawn Care - 963 accepts the following forms of payment: American Express,Check,Discover,MasterCard
No, TruGreen Lawn Care - 963 does not offer free project estimates.
No, TruGreen Lawn Care - 963 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 963 does not offer a senior discount.
No, TruGreen Lawn Care - 963 does not offer emergency services.
Yes, TruGreen Lawn Care - 963 offers warranties.
TruGreen Lawn Care - 963 offers the following services: Lawn, Fertilization, Broad Leaf Weed Control, Crabgrass & Annual Weed Prevention, Insect, Grub Control, Tree, Shrub Care & Pest Control.

Contact information

60 Owens Dr, Wayne, NJ 07470


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM