George Chimney "cleaned" our chimney four summers in a row. Then we had a chimney fire on a cold night in early spring. We use only seasoned wood that was many months old when we got it in August 2020. The fire chief said it looked like the top of the flue had not been cleaned. See pictures below taken after the chimney fire, when lots of the creosote buildup at the top had been burned off. Here is the inspection report: • "After further inspection inside of chimney 8x13 flues some are cracked, completely toasted from the fire. • The damper is no longer working due to fire (the cap and damper were destroyed). • This chimney had so much creosote seems like previous company never cleaned the flues properly. • Fireplace now needs 10x6 stainless steel liner kit with new stainless steel damper kit. • Clean out all debris as much as possible before installment of liner. • The fireplace cover screen is also damaged from the fire dept putting the fire out. $: 7,850.00 Total Cost of Work
Description of Work: Chimney cleaning four summers 2018, 2019, 2020, 2021
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Response from George the Chimney Guy LLC
I’ve responded to his negative reviews on google and yelp already so I’m done with this. [Member Name Removed] threatened to sue me several times and now has reviewed me on multiple sites in an effort to cause harm to my reputation with his lies. It’s funny how his $16,000 of repairs in his emails went down to less then half and I’m the bad guy. If I told someone that an $8,000 repair was gonna cost the $16,000 that makes me a crook. What’s that make [Member Name Removed] everyone?
Alana P.
10/2018
5.0
chimney repair
+ -1 more
The team was very courteous and responsive - their office manager was very organized in scheduling appointments. Once services were completed, they took the time to show me how to open/close the damper and other pointers. While this may seem inherent to some, as a first time home owner this was much appreciated.
Description of Work: Chimney repairs and cap
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
M. A. H.
10/2018
2.0
chimney sweep
+ -1 more
They refused to do it. Colin said he had a bad feeling about it. They called George and left. Now I get to put my stove pipes back.
Description of Work: I needed a chimney cleaned
Rating Category
Rating out of 5
responsiveness
1.0
Response from George the Chimney Guy LLC
They didn't want us to clean it the right way so we refused to clean. It was in our best interest to clean it properly and theirs. It's there fault it didn't get cleaned. When they burn the house down it won't be my fault. Good luck and if I could write my own review I'd give them an F. My guys who went there are Conor and Jay. No Colin here. Lol
Amos G.
01/2018
4.0
chimney sweep
+ -1 more
Fine. Was running late and had to reschedule.
Description of Work: Sweep and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$125
Richard W.
06/2017
5.0
chimney sweep
+ -1 more
They came on time, cleaned the chimney and fireplace with no fuss or mess and the price was right. What more can someone ask for?
Description of Work: Chimney and fireplace cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chad P.
03/2017
5.0
chimney repair
+ -1 more
We were able to schedule the team to come out within a few days of calling. They showed up and got to work right away. Since we were using them to get information on a home purchase we asked lots of questions and the team patiently answered everything we asked. They spent their time running through everything they saw and made sure we understood what they were telling us. While the inspection results themselves uncovered something we were not expecting that is a result of the home not the work effort of George's team. We will use them again if the need arises.
Description of Work: We had a level II chimney inspection completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul P.
02/2017
5.0
chimney sweep
+ -1 more
George and his crew showed up on time and cleaned both our fireplaces, replacing an old broken damper handle at no charge. He not only knows his stuff, but it's obvious he loves his profession, giving me all kinds of little hints about fireplace usage and maintenance. In short, he's one of those honest, reliable and competent resources you happily place in your address book and are glad you've found.
Description of Work: In need of chimney cleaning and minor repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Tracy A.
01/2017
5.0
chimney sweep
+ -1 more
Very nice and professional and very patient with my questions. Would definitely hire again.
Description of Work: Fireplace inspection
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy O.
10/2016
5.0
chimney sweep
+ -1 more
They were very prompt, neat, and courteous. Only needed fireplace chimney cleaned and did excellent job. Let me know that furnace chimney wasn't in need of cleaning... and I would have never known and paid for it it they hadn't told me. Installed two caps and filled in cracks on chimneys. Work looks great and took pictures to show me before and after. Nice touch! I've heard a lot of bad stories re: the chimney industry, but was very impressed!!!
Description of Work: I scheduled cleaning of wood burning chimney, furnace chimney and possibility of chimney caps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Himansu P.
09/2016
5.0
chimney sweep
+ -1 more
all the work done nicely, cleanly in timely manner. very professionally done and done with attention to the details. I am very happy with work and cleaning afterwords. recommend highly...
Description of Work: water repellent spray, replace chimney cap, fill up spalling bricks, lean up chimney - water proofing cracks joints.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Bob S.
09/2016
5.0
chimney sweep
+ -1 more
George's crew called when they were on their way and showed up on time. They introduced themselves and presented their business card and went to work. They finished quickly and left the work area clean.
Description of Work: Chimney cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Bennett S.
11/2015
5.0
chimney sweep
+ -1 more
Simply put, George is the best. He's professional, friendly, does great work and, above all, is honest. He'll never oversell you on a service that you don't need and he stands by his work. I'd recommend this service provider unequivocally and without hesitation. You will not regret the decision.
Description of Work: Furnish and install new liner for heating system exhaust and chimney inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Barbara S.
09/2015
5.0
chimney sweep
+ -1 more
Great job. Really honest and professional. Will definitely use again.
Description of Work: Cleaned out fireplace/chimney and installed cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Michael M.
04/2015
5.0
chimney sweep
+ -1 more
He was very good. He does all kinds of chimney repairs. I was very happy with him. Everything about him is very good. He knew his work. He was professional, extremely clean and a nice man. He worked alone so you knew you were getting the owner and only the owner doing the work. I got what I expected.
Description of Work: He repointed the chimney for me.
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Service Categories
Chimney Sweep,
Chimney Repair
FAQ
George the Chimney Guy LLC is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
George the Chimney Guy LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, George the Chimney Guy LLC offers free project estimates.
No, George the Chimney Guy LLC does not offer eco-friendly accreditations.
No, George the Chimney Guy LLC does not offer a senior discount.
Yes, George the Chimney Guy LLC offers emergency services.
No, George the Chimney Guy LLC does not offer warranties.
George the Chimney Guy LLC offers the following services: Chimney cleaning, chimney sweeping, chimney liners ,flue liners, chimney caps, chimney repairs, masonry, fireplace dampers