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Complete Computer Solutions Of NJ LLC

Computer Repair, Computer Sales, Phone Sales

About us

Whether the job is setting up a network for a growing business or repairing your home computer, CCS consultants show the same level of professionalism and devotion to our clients. Once done the consultant will explain your problem and our solution in plain English.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Home or business computer repair, computer repair on-site, small business, residential, voice & data cabling, website design, hardware & software, phone systems, server and client, wireless networks.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10.00

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 48 reviews

David P.
06/2016
5.0
computer repair
  + -1 more
My wife had been having various troubles with her computer, finally up to the point where she could not even sign on. I took the computer to Complete Computer Solutions and they had it back to me within 24 hours. Great job. Quick, complete, and relatively inexpensive.
Description of Work: Cured by wife's computer of a variety of ills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Matthew S.
08/2015
5.0
computer repair
  + -1 more
It went great. The last time I was in, I was panicking because I thought I lost all my backup files. I called on a Friday evening and didn't expect a call back--but sure enough, they called and said to bring the computer in first thing Monday. Turns out, I just had to basically do one silly little thing to access my files--Brian showed me and didn't even charge. We've been going to these guys for a while and when we need a repair, we're so glad to be able to have such a reliable company to bring it to again.
Description of Work: We've taken multiple computers here for various problems. We are so thankful we don't have to go to the big box stores anymore--where our computer probs didn't seem to end and costed a fortune! I work from home and I spent years trying to find a computer repair place I liked. We're with this company to stay.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew K.
05/2015
5.0
computer repair
  + -1 more
Complete Computer Solutions did a complete HW diagnosis and made sure all of the my software updates were in place and properly installed. As it was also required for me to do a service pack 1 update, there were a significant number of windows updates that were also required. Gueri came to my house to do all of the work a nd that all was operating correctly. After all of the updated were completed CCS followed up a couple of days later to make sure everything was working properly. A great team with an focus on listening to customers and solving their problems. I will certainly return to them in the future and recommend them highly.
Description of Work: My machine was having intermittent blue-screen and freeze failures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donald and Barbara D.
12/2014
5.0
computer repair
  + -1 more
Had a virus in the computer. He cleaned it out. Gave me advice of what to do and what not to do. Taught me different things to prevent it from happening again and how to deal with it if I experience these things in the future. He was a very nice gentleman and very knowledgeable. I felt very confident in his work. He even gave me his availability of a call back for a period of time if I have trouble during this time.
Description of Work: Did a complete computer tune up and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Robert D.
09/2014
5.0
computer repair
  + -1 more
Very impressed by Brian and his company. My laptop was clearly having problems. Shutting down for no reason , pop ups, and running slow. I ran a malware program to fix the problem but the scan was taking hours and not solving the problem. I called into Complete Computer Solutions late Wednesday afternoon and they told me to bring the lap top in. Carlos at the front desk explained the services and prices and indicated that if there weren't any big problems with the machine it should be ready the next morning. Brian, the owner, called me the next morning to let me know that the machine was not ready yet but that he had work on the machine the previous evening. He explained what was going on with the computer and why it was taking a little longer to clean up. Early afternoon Thursday Brian called to tell me the machine was ready and I could pick it up. The lap top is working like new. Great service at a great price. I will definitely use them again and gladly recommend to friends and colleagues.
Description of Work: Cleaned virues and malware from a Lenova Thinkpad laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Melody S.
05/2014
5.0
computer repair
  + -1 more
Dropped my laptop off at their office & explained my problem & Brian the owner was very pleasant, informative & I had my laptop back the next day.
Description of Work: Repaired laptop. Had $25 off coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80.25

George H.
04/2014
5.0
computer repair
  + -1 more
The computer now works like brand new. It was originally purchased in 2005.
Description of Work: Determined that my desktp computer had a bad power supply unit, replaced the bad one and ran the computer over a weekend to certify that the replacement unit was running properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

jeffrey W.
03/2014
5.0
computer repair
  + -1 more
Brian arrived on time, was very professional and helped me with my network as well as other questions regarding windows 8. I will definitely call then whenever I have a computer related problem.
Description of Work: They adjusted the settings to my home wireless network to get it working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85.6

Sharon H.
11/2013
5.0
computer repair
  + -1 more
When I called to make the appointment, the staff was very careful to quote me the correct prices for service and for travel to my location. Gueri arrived exactly on time, and ran through various tests to diagnose the problem. He finally concluded that I had a hardware, and not a software, problem and would need a new internal DVD player. Because they can't carry parts on their truck for every need, this would require ordering the part and returning to install it with the associated service costs. He suggested that I could instead buy an external DVD player, which I could easily plug into one of the computer's USB ports and use without installing special software. Although it meant a little more work for me, I took his money-saving advice. After some research, I bought an external DVD player on Amazon, and I'm generally happy with the purchase although I'm still working through some quirks with the new player.
Description of Work: My laptop's internal DVD drive was no longer operational. I thought it was a software problem because I could hear it spinning, but the computer didn't seem to recognize it. I made an appointment with Complete Computer Solutions to check it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pat H.
11/2013
5.0
computer repair
  + -1 more
Brian returned our initial call promptly and scheduled a house call two days later. His work took almost two hours, plus he answered a number of questions I had including the best browser and best photo management software. The work was done about 10 days ago and our computer has been working well ever since.
Description of Work: Computer was very slow, with ever increasing pop-ups and ads - and we started loosing our internet connection. Brian Skaff the owner corrected these problems and provided general service, cleaning up files, removing spyware, updating security and other software. Also provided and installed an external hard drive for backups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marcel F.
10/2013
5.0
computer repair
  + -1 more
Gueri and Brian were very helpful, efficient and friendly. The job was completed in a day.
Description of Work: The hard drive from my old computer wasn't working. I needed to recover the data for my new laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Tina D.
09/2013
5.0
computer repair
  + -1 more
Unfortunately we waited until last minute to find a repair place for the laptop and literally only had a couple of days to get it done. The guys at Complete Computer Solutions were great. They let us bring it in and diagnosed the issue the same day. They were able to order the necessary parts and had it ready for pick up in plenty of time. They were professional, courteous, fast, reasonably priced and did excellent work. I highly recommend them. In fact, I have a desktop computer that I am taking to them next!
Description of Work: My daughter's laptop was not working properly: wireless wasn't working, usb connection wasn't working, laptop wouldn't hold a charge, etc. She needed it repaired before she returned to college.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Suzanne B.
08/2013
5.0
computer repair
  + -1 more
Brian went above and beyond to repair a desktop with a broken power switch. When the part could not be purchased because it was discontinued they used a creative solution as a go around. I highly recommend this business for computer repair needs. They were responsive, creative, quick, and reasonably priced.
Description of Work: Repair Computer Desktop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Fred W.
08/2013
5.0
computer repair
  + -1 more
Texted owner Brian on weekend. He replied timely. Set appt for Monday. He arrrived 10' early. Upbeat. Man in his early 30's. Friendly. Engaging. Professional. This is second experience with company. Couldn't be more satisfied.
Description of Work: removed virus one computer... removed bad files second computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michele P.
08/2013
4.0
computer repair
  + -1 more
Lovely fellow who came to my office. However he was unable to correct the problem I was having with my Office product. He did not charge me for the service call however so that is a big "thumbs up". I believe his skills may be more suited for less complex issues, but he is very nice and came promptly.
Description of Work: He apparently without looking at the computer was unable to correct the problem.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Complete Computer Solutions Of NJ LLC
[member name removed], My name is Carlos and I am in charge of all scheduling at CCS. We would like you to call us about your experience with us. We would like to know what Office product the tech looked at or didnt look at and know what happened. We are a bit confused about this review because you say we never looked at the product? Also, you said your service was done on April 17th but we don't have your name or company booked for that day or any days around that date. We hope you call us to make sure you have the right company reviewed and if you do we would like to see what might have happened and what tech was dispatch out to you so we can correct this issue. Please call us at 973-942-8000. Thank you, Carlos

GLORIA L.
07/2013
5.0
computer repair
  + -1 more
My computer didn't recognize dvd's in my internal dvd drive. Nero Didn't even recognize dvd's in a portable dvd drive. I had other advice from several "experts". None fixed the problem. I called Complete Computer Solutions and he fixed the problem completely. Showed me how to upload a video to youtube.. He fixed upper and lower filters in my registry and everything worked perfectly. AM able to utilize Nero now.The call took about 1 hr. Was able to charge the call to my Visa. He sent me a receipt in a few days. . He charged $95 an hour. Plus $5. travel expenses. I got a $25 coupon form Angie's List for being his customer for the first time.. NJ Sales tax was $5.25. So my cost for this wonderful service was $80.25. I'm so glad I checked with Angie's list to find this excellent computer repair service.
Description of Work: Repaired DVD drive access to the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80.25

Paul A.
06/2013
5.0
computer repair
  + -1 more
Very well. Computer running well.
Description of Work: Recover data and re-install drives as they were corrupted from a virus.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael F.
04/2013
5.0
computer repair
  + -1 more
Brian was professional and outlined the procedure. There was an initial estimate based on using a back-up disc I had made. This turned out not to be enough and I had to buy discs from Lenovo. They then went ahead with the back-up discs under the original estimate and everything went fine. I'm told their prices are standard for this service but I didn't check that out.
Description of Work: Replaced hard drive and recovered everything from system image.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ROY W.
03/2013
5.0
computer repair
  + -1 more
Brian was wonderful. He and his staff were responsive and courteous. Brian arrived promptly and fixed our networking problems. Will certainly call on Brian again.
Description of Work: Restored and reconnected home computers to wireless network, printers, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Amy S.
03/2013
5.0
computer repair
  + -1 more
Brian and his guys are friendly and responsive. They resolve our problems quickly either in person or remotely.
Description of Work: We have used Complete Computer Solutions for years. They recently helped transition us from Windows to Mac and continue to handle all of our computer needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

CLAIRE A D.
03/2013
5.0
computer repair
  + -1 more
Complete Computer Solutions Of NJ LLC came when they said they were going to come, they're knowledgeable, and they were excellent. I would absolutely use them again in the future.
Description of Work: Complete Computer Solutions Of NJ LLC helped me with my Internet connectivity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

DONNA P.
01/2013
5.0
computer repair
  + -1 more
BRIAN IS VERY COURTEOUS. HE ATTEMPTED TO SET UP THE PRINTER, WHICH WAS VERY DIFFICULT. HE WAS VERY PATIENT AND PROFESSIONAL.
Description of Work: hp all-in-one printer-scanner-fax
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Bernardine G.
11/2012
3.0
computer repair
  + -1 more
The person came on time and sat down to go to work. After doing a bunch of checks, he couldn't find any reason that I was having the extreme slowness in PC responsiveness and concluded that probably my hard drive was going. I don't know if this was right or wrong, all I know was that my problem was not solved or improved. Also, while he was working to find the problem I lost some other abilites that worked before he started workiing on my PC. They were minor, like ability to change desktop background and a few other minor things. I realize that the problems might have been the fault of my PC, however not being sure and not feeling confident in the service I wouldn't use them again.
Description of Work: I was having problems with extreme slowness on my PC and wanted the problem found.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$85

Response from Complete Computer Solutions Of NJ LLC
Member, Please feel free to call us about your experience you had with us. We were unaware that you were unhappy with your experience with us and would like to go over the experience with you. From what the notes say, the Tech did a complete hard drive scan of your computer and made you aware that the hard drive was going bad and had to be replaced but the service was declined by you. This review was just post ( Dec, 2012 ) and it was over 4 months ago since we serviced you. We tried to call you today to discuss but your number is no longer in service and we sent you and email. We pride ourselves on customer service and have always done so since we started in 2002. We look forward to hearing from you. Thank you, Complete Computer Solutions of NJ. LLC

Fred W.
11/2012
5.0
computer repair
  + -1 more
would comfortably recommend.
Description of Work: repaired several of our family computers... 3 MACs, 1 PC. variety of problems...courteous, upbeat, professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Kathy H.
10/2012
5.0
computer repair
  + -1 more
The owner of the company came directly to my home.He was extremely knowledgeable without being condesending. He answered all fo my questions, was very thorough in diagnocing my computer problems (with 2 laptops) and patiently installed whatever software was needed to correct the problems and prevent them from occuring in the future. We were having problems with our home WiFi system and he took the time to make sure it worked inlcuding with my son's gaming systems. No addional charges wer incurred. He was very polite and professional. I highly recommend this company.
Description of Work: We could not connect to the internet via our wiFi. Our laptops were running very slowly and clogged with malware. Our laptops were not connected with our printers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160
    • 1(current)
    • 2

Contact information

504 Hamburg Tpke Suite 106, Wayne, NJ 07470

http://ccs-nj.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Phone Sales

FAQ

Complete Computer Solutions Of NJ LLC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Complete Computer Solutions Of NJ LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Complete Computer Solutions Of NJ LLC offers free project estimates.
No, Complete Computer Solutions Of NJ LLC does not offer eco-friendly accreditations.
No, Complete Computer Solutions Of NJ LLC does not offer a senior discount.
Yes, Complete Computer Solutions Of NJ LLC offers emergency services.
Yes, Complete Computer Solutions Of NJ LLC offers warranties.
Complete Computer Solutions Of NJ LLC offers the following services: Home or business computer repair, computer repair on-site, small business, residential, voice & data cabling, website design, hardware & software, phone systems, server and client, wireless networks.
N/A

Contact information

504 Hamburg Tpke Suite 106, Wayne, NJ 07470

http://ccs-nj.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM