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WE'RE YOUR POOL SVC CO

Pool and Spa Service

About us

For over thirty years we've been the premier pool installers (specializing in one-piece fiberglass pools and spas) and service company in Northern New Jersey as well as New York's Rockland County. We design and build state-of-the-art, one-piece Sun Fiberglass Pools and install them in the entire Tri-State area.

Business highlights

44 years of trusted experience

Services we offer

ALL SWIMMING POOL SERVICES: Repairs, Renovations,Tile, Coping, Re-surfacing, Liners for In-ground and Above Ground, Valet- Maintenance, Openings,Closings, Hot Tub Repairs, Safety Covers, Leak Detection. Residential and Commerical

Services we don't offer

Life Guards

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Robert M.
06/2019
4.0
pool cleaners
  + -1 more
By the time he called me back, I had it done. One other contractor made appointment but didn't show up. Had to job myself with family help.
Description of Work: Pool level lowered and covered up again.

Rating CategoryRating out of 5
professionalism
4.0

Yes, I recommend this pro

Michele L.
09/2017
5.0
pool cleaners
  + -1 more
He was great... great company and great people.... I use them for weekly cleaning and opening and closing my pool.
Description of Work: I needed a new pool service and Mark came on a Sunday....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie N.
02/2017
5.0
pool cleaners
  + -1 more
Marc Brown is a knowledgeable and honest man, a rare combination today. He fixes when it is reasonable, replaces only when necessary, and stands behind his work. He delivers what he promises, is considerate of the emergency timing of some pool repairs, extremely knowledgeable about pool chemistry and happy to share that knowledge. His rates are reasonable. I don't know of anyone in northern NJ who will take as good care of your pool.
Description of Work: Pool opening in spring, closing at end of summer for 15+ years. Replaced old pump, replaced skimmer which involved cutting and replacing concrete, replaced old pipe & added new valve to pump, and probably more than I can remember over these many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna Z.
11/2016
5.0
pool cleaners
  + -1 more
We are very please with the services they provide.
Description of Work: They open & close our pool & clean it bi weekly. They are always friendly & helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy R.
11/2016
5.0
pool cleaners
  + -1 more
Everything went just fine. This crew has been here before and is reliable, trustworthy and prompt.
Description of Work: The pool was closed down for the winter. Winterizing chemicals were added and a cover was put on. All pool hardware was stored in the garage neatly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Leslie N.
09/2016
5.0
pool cleaners
  + -1 more
They have opened, closed, and repaired for us for about 20 years. You could not work with more knowledgeable, decent, responsible, and nice people. Our pool is 40 years old and so I have worked with other companies. No one has come close to their chemical and technical and practical knowledge, experience, and high quality. They do not suggest repairs frivolously as some companies do. If a repair can wait another year, they tell us to wait.
Description of Work: spring opening, fall closing, select and install new gas heater when old one wore out, repiping when an old skimmer leaked badly (this involved cutting and replacing relatively new concrete which was like facial plastic surgery). Standing behind equipment that they sold us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig A.
04/2016
5.0
pool cleaners
  + -1 more
we've had other pool guys in the past, but once Marc started - which was quite a while ago - we don't even think of going anywhere else.
Description of Work: does everything from opening to closing the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Randi B.
04/2016
4.0
pool cleaners
  + -1 more
Service was very professional and they arrived at the exact time which they said they would be there. Were Your Pool Service identified and fixed the issue in my hot tub- was able to provide a replacement part and now its working! Most importantly, they cleaned up after themselves. I would recommend this company to anyone who has a hot tub or pool!
Description of Work: My hot tub was not working correctly. They fixed it!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lori M.
04/2016
5.0
pool cleaners
  + -1 more
Excellent Staff and Service
Description of Work: We're Your Pool Service installed our beautiful pool in 2013 and Mark and his staff have provided us with great service ever since. Always professional and extremely concerned about our happiness. Always on time and very reliable. His staff are always respectful and go above and beyond. I have recommended this company to several neighbors and will continue to do so!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2006
5.0
pool cleaners
  + -1 more
THEY ARE VERY PROMPT AND PROFESSIONAL. I HAVE NO COMPLAINTS ABOUT ANYTHING THAT THEY HAVE DONE WITH OUR POOL. THEY ANSWER ALL OF MY QUESTIONS. THEY SHOW UP TO WORK AND GET THINGS DONE QUICKLY.
Description of Work: THEY REPAIRED A LIGHT IN THE POOL AND CLOSED IT UP FOR THE WINTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    135 HOPPER AVE, Waldwick, NJ 07463

    http://www.fixpools.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    WE'RE YOUR POOL SVC CO is currently rated 4.9 overall out of 5.
    WE'RE YOUR POOL SVC CO accepts the following forms of payment: Check,MasterCard,Visa
    Yes, WE'RE YOUR POOL SVC CO offers free project estimates.
    No, WE'RE YOUR POOL SVC CO does not offer eco-friendly accreditations.
    No, WE'RE YOUR POOL SVC CO does not offer a senior discount.
    No, WE'RE YOUR POOL SVC CO does not offer emergency services.
    Yes, WE'RE YOUR POOL SVC CO offers warranties.
    WE'RE YOUR POOL SVC CO offers the following services: ALL SWIMMING POOL SERVICES: Repairs, Renovations,Tile, Coping, Re-surfacing, Liners for In-ground and Above Ground, Valet- Maintenance, Openings,Closings, Hot Tub Repairs, Safety Covers, Leak Detection. Residential and Commerical
    Life Guards

    Contact information

    135 HOPPER AVE, Waldwick, NJ 07463

    http://www.fixpools.com