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PRESTIGE LOCK AND HOME

Locksmiths, Hardware & Home Improvement Stores, Interior Design and Decorating,

About us

FOR OVER 20 YEARS A FAMILY OWNED & OPERATED BUSINESS SERVING THE BERGEN COUNTY AREA. A FULL SERVICE LICENSED, BONDED, AND INSURED LOCKSMITH. WE SPECIALIZE IN QUALITY HARDWARE, BEAUTIFUL MAILBOXES, UNIQUE ADDRESS PLAQUES, DECORATIVE FLAGS, MATS AND MUCH MORE! COME VISIT OUR SHOWROOM AT 10 WEST PROSPECT IN WALDWICK, NJ FOR OUTSTANDING SERVICE, SOUND AND FRIENDLY ADVICE AT REASONABLE PRICES AND SEE WHY WE ARE THE ANGIE'S LIST SERVICE AWARD WINNER FOR 2011.

Business highlights

39 years of trusted experience

Services we offer

COMMERCIAL & RESIDENTIAL LOCK INSTALLATION, LOCK REPAIR, CYLINDER RE-KEYING, SAFE RECOMBINATION & REPAIR, KEY CUTTING, KEYS CUT BY CODE, MASTER KEY SYSTEMS, RESTRICTED KEY SYSTEMS, BUZZER & INTERCOM SYSTEMS INSTALLED & ELECTRONIC LOCKS INSTALLED. KEYS, DEAD BOLT & LOCK SALES.

Services we don't offer

WE DONT OFFER AUTOMOTIVE LOCKSMITHING SERVICING.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 34 reviews

John H.
05/2018
5.0
locksmith
  + -1 more
Work was done quickly & professionally
Description of Work: Changed 3 door locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon R.
07/2017
5.0
locksmith
  + -1 more
Called another locksmith I had used before. It was Monday; earliest they could come was Friday. I called Prestige at 2:30--owner said "How about 4:00?" He came, tried an old key we had tried but didn't work. He ended up replacing the lock. He was quick, tidy, and efficient.
Description of Work: Lost key to garage years ago. Someone pulled door down by accident and garage was locked. Needed to get in so called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from PRESTIGE LOCK AND HOME
[Member Name Removed], It is our goal to provide the best possible service to our customers. We were pleased to be able to provide the service that you required yesterday. We look forward to serving you again and appreciate your posting this positive review.

alan M.
04/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon S.
08/2015
5.0
locksmith
  + -1 more
Vincent arrived on time and repaired the locks quickly.
Description of Work: Retooled the front door lock and deadbolt

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kristy A.
01/2015
2.0
locksmith
  + -1 more
Be careful of pricing! I called to get quotes from locksmiths and was told that their labor fee was a flat $95. Others charged hourly rates. Not wanted to get into a situations where an installer dragged their feet, I went with Prestige because they had the flat rate (I even called back to confirm that it would be flat rate for the "visit" before booking a date) even though their material was a little more expensive. boy do I wish I went with the other company. During the job it was discovered that two cylinders were broken and they needed to replace the doorknobs. Understandably the cost of materials would go up, but then the labor went up an add'l $100 dollars. A total of $195 dollars in labor for a 45 minute job (total time at the house). When I called to question the additional charge, Vinny the owner who called me back was very defensive. Talking over me when I was trying to talk. I was very calm when explaining why I was surprised by these charges and his tone was not professional.
Description of Work: Re-keyed locks for 4 doors; 2 included deadbolts. Quoted on 6 cyclinders, but ended up needed 2 new doorknobs as well.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$480

Clifford V.
08/2014
5.0
locksmith
  + -1 more
HI searched for this provider for my daughter. The work was done at her home when I was not present. She told me the locksmith was prompt, knowledgeable and neat. All the work done was of high quality.
Description of Work: Changed locks and installed new deadbolts on 4 doors in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Carly B.
01/2014
5.0
locksmith
  + -1 more
They were incredible. I would recommend them to the moon and back. Not only did they do a wonderful job on the replacement of our door locks, they came to our apartment in 10 minutes and got the key out immediately. Because he remembered my husband from last week, he didn't charge us. He is amazing and what service!!!! I would again recommend them to the moon and back.
Description of Work: The provider was originally hired to change the locks on two doors and get us a set of a few keys. He helped us get rid of mud bugs that we had no idea even existed. Today in the 4 degree weather my husband's key broke in the lock of our old apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stacey W.
12/2013
2.0
locksmith
  + -1 more
I should have asked for the estimated costs upfront! The services provided were fine, but the total bill was not. Upon completion of the job, I did not question the fees, but did so the next day and spoke to the locksmith who justfied his fees. We just moved into a new home and wanted to have the locks re-keyed and a door knob replaced. It was recommended that I also replace a deadbolt and disable a turn lock - He was right, both items needed be addressed. However, the fees for just these two items were aprox $200+. He should have told me. I also requested a small slide lock be placed on an interior door. The fee for this was $75+; $30 for the small lock. Home Depot sells it for $5. I expect to pay a premium for his materials, but not 5x more than the standard rate. I used Prestige Lock upon a recommendation from a home profressional. I have since let him know my experience.
Description of Work: re-key locks, replace door knob, replace deadbolt, install slide lock

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$625

Pia J.
09/2013
5.0
locksmith
  + -1 more
Vince was very professional-- timely, efficient and extremely nice.
Description of Work: Installed new dead bolt. Re-keyed nine locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$433

Julie G.
07/2013
5.0
locksmith
  + -1 more
I had emailed the shop a few days before we were closing on our house. Vin the owner responded after hours and let me know that if the closing was in the morning he could change the locks that afternoon. He showed up 20 mins early and took care of all the locks and keys in less than an hour. Super nice guy, reasonable prices (we paid $400 for a Medeco deadbolt in Manhattan--so this was cheap!) and would definitely recommend Prestige Lock and Home to friends.
Description of Work: Changed locks on 3 doors and made extra keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Craig J.
03/2013
5.0
locksmith
  + -1 more
It was excellent. I called and a very personable person told me what they could do and about how much it would cost. When I went to the store he was very helpful. The locksmith had to come out to my house to replace a deadbolt and door lock and he was ontime and did a great job. Great company. I will use them for all my door related needs going forward.
Description of Work: I had a new deadbolt and door lock installed as well as had 2 new locks rekeyed so that all of them match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mark B.
02/2013
5.0
locksmith
  + -1 more
Excellent service. The door lock works better now than it did originally.
Description of Work: Repaired one lock and replaced the lock in another door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rachel H.
10/2012
5.0
locksmith
  + -1 more
They were incredibly easy to work with and their service was excellent. Would definitely use them again.
Description of Work: Had locks changed and a keypad lock installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Maura B.
08/2012
5.0
locksmith
  + -1 more
When I called to make an appointment the man at the office was very helpful and professional. He suggested that I email photos of the problem door, which I did. The locksmith called me very soon afterward to review the problem. When I needed to re-schedule the man in the office, Rick, was very gracious and easily re-set the appointment. The locksmith Vinny arrived promptly at 9am. Most (9 out of 10) service providers get lost or can't find our home. Vinny just appeared at exactly the right time. Very good sign. He had everything he needed to fix the problem (door knob, rosette, extra screws). Second good sign. He repaired it and was friendly, polite, and professional throughout the time here (roughly 30 minutes). I will definitely use Prestige again and will recommend them to anyone who needs their services. I am a new customer for life : ) Thanks, Prestige!
Description of Work: The service included assessing and fixing the problem (doorknob fell off because the inside had been stripped), namely, replacing the old doorknob with a new one, screwing it in and also gluing it on, etc. I was thankful that they didn't take advantage of me or the situation and try to replace the entire inner lockset, which would have been very expensive. They replaced the doorknob with a better one than I had owned, and I am hopeful this solution will last a very long time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Christine C.
04/2012
5.0
locksmith
  + -1 more
I would recommend them to others. I would use them in the future.
Description of Work: I used their service for locks and keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

VINCENT M.
10/2011
5.0
locksmith
  + -1 more
I called them to get a new lock but when they came they said they could just fix the one I had. I was very impressed.
Description of Work: They repaired a lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Barbara P.
05/2011
5.0
locksmith
  + -1 more
They were great and I would use them again.
Description of Work: Prestige Lock and Home put a new lock set on my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Jason P.
05/2011
5.0
locksmith
  + -1 more
Professional and friendly over the phone, actually talked me out of things I thought I needed so we spent less money than planned. Showed up on time, courterous, and professional.
Description of Work: Replacement of locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara P.
04/2011
5.0
locksmith
  + -1 more
The did a very good job. They were very efficient and did a quick installation. It looks very nice and works perfectly. He was very pleasant to work with.
Description of Work: They installed a new handle and lock on my front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

theresa R.
04/2011
5.0
locksmith
  + -1 more
very pleased with service. price seemed high but i didnt call other recommended locksmiths to compare.
Description of Work: I HAD A DEAD BOLT LOCK put on a door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kelly S.
03/2011
5.0
locksmith
  + -1 more
The company and service were great. They came the next day, 20 minutes early, and was done in 10 minutes. I would definately call them again if I needed a locksmith.
Description of Work: They rekeyed my front door and provided 5 keys (2 were included)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Janice C.
02/2011
5.0
locksmith
  + -1 more
Very responsive--able to come he day I called. Initial problem fixed and another discovered and also fixed. Cheerful, friendly and prompt
Description of Work: Door handle was not working--after dismantling and replacing part a second problem was discovered which was also quickly fixed. Cheerful, friendly and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

John R.
11/2010
5.0
locksmith
  + -1 more
I found him on Angies's list and told him so. We agreed to meet at my Mom's house in Franklin Lakes at 1:30 and he was there right on time. I didn't have money to pay him at the time but it was no problem. I asked him to fix the lock at my house in Ridgewood and he met me there at the appointed time. After he fixed my back door I asked him to look at the bedroom door lock and he fixed it at no extra charge. I was totally pleased, satisfied and happy with the serivce. I can't say anything else but I would use this locksmith again.
Description of Work: Had him change the locks at my mom's house. The next day I had him fix my door lock at my house. Both times he was on time, friendly and professional. I am totally satisfied with this service provider and would reccomend him to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Vincent P.
05/2009
5.0
locksmith
  + -1 more
Great company to do business with its family owned and operated and they have been in business for over 20 years. They are also fully licensed and insured and will provide certification if requested. Myself and our friends have all done business with them over the years and have never been disappointed. Call ask for Michele or Vin they are the owners. Their store is in Waldwick NJ - Yes they have an actual storefront location which makes me feel safe because you never know who is coming to your home or business when you call a phone number without a local address.
Description of Work: Had several locks rekeyed and one new one installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

CORINNE M R.
09/2008
5.0
locksmith
  + -1 more
I have been using them for several years now. They are very prompt. They always come shortly after I call. They do excellent work and always clean up after themselves. They use quality locks and materials.
Description of Work: They came out to the house and installed 2 new locks and made 10 keys for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280
    • 1(current)
    • 2

Contact information

10 W PROSPECT ST, Waldwick, NJ 07463

www.prestigelock.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Hardware & Home Improvement Stores,
Interior Design and Decorating,
Gifts

FAQ

PRESTIGE LOCK AND HOME is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

PRESTIGE LOCK AND HOME accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PRESTIGE LOCK AND HOME offers free project estimates.
No, PRESTIGE LOCK AND HOME does not offer eco-friendly accreditations.
No, PRESTIGE LOCK AND HOME does not offer a senior discount.
No, PRESTIGE LOCK AND HOME does not offer emergency services.
No, PRESTIGE LOCK AND HOME does not offer warranties.
PRESTIGE LOCK AND HOME offers the following services: COMMERCIAL & RESIDENTIAL LOCK INSTALLATION, LOCK REPAIR, CYLINDER RE-KEYING, SAFE RECOMBINATION & REPAIR, KEY CUTTING, KEYS CUT BY CODE, MASTER KEY SYSTEMS, RESTRICTED KEY SYSTEMS, BUZZER & INTERCOM SYSTEMS INSTALLED & ELECTRONIC LOCKS INSTALLED. KEYS, DEAD BOLT & LOCK SALES.
WE DONT OFFER AUTOMOTIVE LOCKSMITHING SERVICING.

Contact information

10 W PROSPECT ST, Waldwick, NJ 07463

www.prestigelock.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM