DB Heating & Cooling, Inc.

Nothing was done

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unknown

I was so impressed with them. They sent a repairman almost immediately after my call . The compressor on my unit had been turned off by workers but not turned back on properly. Was charged a service call and he also checked the unit to make sure all was running well. He was very nice and professional.

Air Conditioning not working. Called 3 places. One put me on a waiting list and could give no estimate when they would show or even what day. Another made an appointment for 2 days later. DB had an answering service but got right back to me. Came immediately and repaired the unit. Bad capacitor, bad contactor, and they added freon. I thought price was reasonable.

We got attentive response from DB and a service visit within 24 hours. The technician was a bit late but still within an hour of what we were told. He spent the necessary time to find the problem (a small leak, low coolant pressure), fix it (add leak freeze and coolant) and test it. Our thermostat was also shorting out, and he gave us a used one from his surplus parts (no charge). I'm very satisfied with the results and the quality of service.

DB provided excellent advice

Called to have a quote on a new furnace. The rep came out the next day, on time. He was thorough , professional, and reviewed several options. I decided to postpone the furnace until next year, but will go with this firm when I proceed with the job.

I think I wasn't here when they came. My husband handled it but I believe he told me that they were pleasant. They weren't hard selling, actually they didn't sell anything. They came and did the inspection, cleaned the furnace and adios. l like I said, I wasn't here so I'm only going by what he relayed back to me and I would say that it was a pleasant experience and they delivered what they promised.

I was very excited to use this offer as my furnace needed to be checked out for the winter. The service man who came took one look and told us there was a crack in the furnace that was causing carbon monoxide to escape. He said that by law he had to turn the furnace off. He did NOT have a carbon monoxide meter to test whether it was actually leaking. As soon as he left, we called PSE&G. They sent someone over right away and told us 1) there was no leak and 2) they didn't see any crack anywhere. They turned the furnace back on for us. By that afternoon, D&B had called us with an estimate for a new furnace--that we did not need. I was very disappointed that this turned out this way as we were looking for a dependable, honest service provider that we could use for the furnace in the winter and our 3 air conditioning units in the summer. We now depend on PSE&G and have been happy with any service we have received from the

Very well. Called in three contractors in May after my AC unit failed. DB gave me best estimate but their financing terms were not as good as one other contractor. DB made special arrangements and I received 36 month financing at very low cost of $250. DB filed and received permit for installation from my town. After approval DB installed system before very hot summer began Stystem has been working fine in 100 degree weather.

I called the owner Rob over the winter when i came home one day and my old furnace wasn't working. He came right over that night and fixed the broken part so we could heat the house again. My company is on Angies List as well, Jamar Const., and I use Angies for everything, from fences, driveways and now heating and cooling. When I decided to have a second air conditioning zone installed Rob at DB was first on my list. Then I chose 2 more companies from Angies LIst for product and price comparison. All 3 came up with the same ideas and products but I was more comfortable with Rob and what he proposed even though he was priced right in the middle. Actually one company was over 2k more on the 9k job which is why its good to get a couple of prices. Rob was honest, easy to talk to and came up with great ideas. I don't practice high pressure sales in my business and Rob is the same way. That kind of honesty goes a long way in my book. He said he could come the following week and perform the install and just as he stated, his men showed up on time, on the day he promised. Not only did his polite and professional crew complete this major install in 1 day, there wasn't a single issue or problem they came to me with. It went so smooth I was shocked and so happy to have a working 2nd zone of a/c the day before the major heat wave. I gladly paid him and would absolutely use them again in the future.

The company was very responsive and professional. I called and spoke to their office assistant and got a call back from Robert a short time later for an appointment the next day. He was on time, professional and knowledgeable. He asked better questions and did a more thorough check of the situation than the other (non-Angie's list) estimates we got. He also gave us brochures on the unit he was recommending for us, which we appreciated. His price was lower than the others and we felt his service and the unit he was offering were better, so we gave him a green light. Since it was late on a Wednesday, he set us up for a Friday appointment. The crew was on time, friendly, efficient, and clean. They laid down canvas drop-cloths in their path up and down from the attic and used our side door to minimize disruption. They did a stellar job! The new unit is far more energy efficient and quieter. It uses the new coolant and came with a 10-year warranty plus a generous warranty for parts/labor. We are confident that if there are any issues down the road, they will take good care of us. Five stars all around!!

Excellent, from start to finish, from the original estimate to the final test. They always arrived on time, were impeccably neat, and were pleasant to have in my home. This was important to me because I have a home office and I never missed a moment's work during the close to five days it took to complete the job. Moreover, my phone calls and emails were always returned promptly. I have every confidence that this is the team I want to have servicing the unit. I have already recommended their services to others.

It wasn't clear that there would be an additional charge for the second boiler. My wife was home during the service call and stated that the technician was helpful. Without much knowledge in boiler maintenance, it's difficult for me to gauge how good the work was. I guess we'll wait and see how they work throughout the winter. The technician did effectively fix a leak that was being caused by a loose belt in one of our boilers. That was helpful.

They were fine. The guy came in and had to fix something. he had to go to the store to buy something then come back. It took longer than he thought and he had to postpone another appointment so he could focus on me. I thought that was really good.

Overall great. Have used them since and they are my go to hvac guys now.

My aircondtioner broke around 5pm. I called the company and they came out by 7pm during a heat wave and fixed it right away. They did a great job. Would definitely use them again.

My air conditioner broke down just after 5 pm. I called DB and got an answering service who said DB would call me back. Less than 15 minutes later I got a call back and the man said he would be at my home in less than a half hour. He arrived, diagnosed and fixed the problem in less than an hour. What more can you ask for?

Wonderful. This company is a lifesaver for me. They are punctual and honest, not looking to hike up prices or do work that is unnecessary. All work was done in a few hours. We are pleased with the outcome. Owner does the actual work.

my a/c was not working.. a repairman was at my home within an hour and a half. he found the problem, located the part and returned the next morning to replace it. it was all very easy and comfortable...very professional, friendly, and considerate.

They guy who came was a nice guy. Unfortunately, his price was extremely high like almost more than double what I ended up contracting for. He was a reasonable person when I spoke to. I would recommend him for an estimate. I just didn't like the price on the estimate. He is very personable, likable and seems like a reasonable guy. He seems pretty honest. I would say that just because we didn?t have any interactions that would have shown his honesty.

DB installed a 2 ton HVAC unit on the roof of my boss' home. Their team was on time & Professional and extremely accommodating & helpful. The crane installer was also really nice. The unit works beautifully so far.

Rob, the owner was great,we heard form him as soon as we called them. He came over, gave us an estimate and we scheduled the work to be done within a few days. The guys that did the work were very helpful and told us exactly what they were doing. It was a messy project but they were really good about cleaning up after themselves.

They are fair and very reliable. They give really good service from very nice employees.