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Verona Carpet Shop

Carpet Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Cleaning,

About us

We are a local family owned & operated business that provides personal attention. Along with providing expert flooring advice, with a designer on staff we can make your overall experience less complicated by assisting with paint color selection, fabric selection and window treatment style selection, fabrication and installation. We will help you make any flooring dream a reality. We carry many brands of carpet, rugs, runners and hard surfaces, including vinyl, laminate and hard wood flooring. Award winning.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, hardwood, laminate & vinyl cleaning, sales, installation, repairs & retrenches.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
16%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-19 of 19 reviews

Hope A.
11/2015
4.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
unknown
Description of Work: Shampooed carpet. Well truthfully it didn't help much. I don't blame the company. The carpet was old and well stained. I don't remember the exact date of the service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Valerie U.
12/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: Customer service as well as the quality of the product were excellent. Toby is very knowledgeable about carpet -- wall-to-wall and area rugs. She is expert in helping the customer to select the best carpet for your needs asking questions such as "Do you have pets?" "Will young children be in the room with this carpet?" "Eating/drinking/spilling?" She then, was very helpful in guiding us to carpets within our price range that suited our needs. She came to my house to measure the room herself. We were under pressure to get the carpet ordered and installed in time for some out-of-town house guests. Despite limited time, Toby was able to get the carpet in and installed in time. The installation was also, excellent. Very professional, punctual, did a great job removing the old carpet and installing the new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Lori F.
12/2014
5.0
carpet installation
  + -1 more
Everything went great
Description of Work: installed carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawna D W.
10/2014
5.0
carpet installation
  + -1 more
After I selected the carpet that I wanted, Tobi came to my apartment to measure the space. She arrived on time and took great care in her measurements. Once I made my selection, I was anxious and wanted my carpet immediately but It took approximately 6 weeks from the time my carpet was measured to the actual installation. The installers arrived on time and finished my area within 3 hours. They did a beautiful job. I am very pleased with the carpet and the overall experience. It was worth the wait. I would highly recommend Verona Carpet. Thank you.
Description of Work: The provider has a very nice showroom in Verona. After selecting several carpet samples, swatches were mailed to my home relatively quickly. Tobi helped me select a carpet that I liked and that was within my price point. I had done a great deal of research on buying carpet and had a lot of questions. She spoke to me at length about carpet quality, padding, and installation. She answered my many questions very professionally and gave me good advice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Brenda C.
11/2013
1.0
carpet cleaners
  + -1 more
It never happened.
Description of Work: Nothing. I called twice to speak with someone to get a quote on my rugs, they never returned my calls.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Verona Carpet Shop
Let me first say I am sorry about the experiecne you had with Verona Carpet Shop. Now let me also say, it is untrue that your call was not returned. I myself spoke to you when I returned to work after the store had been closed for 3 days due to a back injury. At that time I was having a staffing issue which has since been resolved, so if I did not get back to you as quickly as I normally would, I do apologize. I know you had your rugs cleaned as you so adamantly expressed to me durning our breif conversation. I also recall apologizing for any inconvenience. As you can clearly see by every other review of my company this, was an unusual occurence for which I apologize again. If you choose to review a company at least you owe the others reading it the entire ture story.

Jess U.
10/2013
5.0
carpet installation
  + -1 more
We told Verona we wanted to install carpet in the 2nd floor of our 2 family home primarily to reduce noise. They came out for a walk through to provide an estimate and they had some good suggestions on the type of materials to use. Their quote was $1000 cheaper than Empire Carpet, who I had called a few weeks earlier. On the day of the installation, they showed up on time, worked efficiently, didn't leave a mess, and were very courteous and professional. I would absolutely use them again.
Description of Work: new carpet for a 3 bedroom apartment - carpeted all areas except kitchen and bath - approx. 1000 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Claire S.
09/2013
5.0
carpet installation
  + -1 more
The two staircases differed in widths and one changed dimension at the turn. It was not easy to make it look natural with the landing carpets. They did a great job! The price matched the quote and the quote and was much cheaper than the competition. I was also happy with their carpet selection.
Description of Work: Installed runners on two long flights of stairs and carpet on 3 landings. Also bound an extra matching runner for front hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Kathryn M.
02/2013
5.0
hardwood floor
  + -1 more
We had just purchased the house and the floors were in bad shape, very scratched up. We wanted them done prior to moving in, but this was in the Sandi aftermath and Xmas season, and all the contractors were booked. They volunteered to squeeze us in if we gave them a house key and let them do the work at late at night over several nights. That's exactly what they did, and the floors came out beautifully and dried by the time we had to move. The owner of the flooring firm is a real craftsman, loves wood, was friendly and very professional. They used a dustless sanding process and Bona staining & finishing products. Their price was middle-to-high, but not the highest, and the work was top-notch. Highly recommend.
Description of Work: Refinished all the floors in our 3-bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Stephanie K.
12/2012
5.0
carpet installation
  + -1 more
The ladies at the store were very helpful from start to finish. They were helpful in helping me choose a carpet for my stairs and were patient when I took my time in making a choice. They were pretty quick in giving me the quotes on how much it would cost me once I chose a carpet. They knew what they are doing and did a great job with our stairs.
Description of Work: Carpeted two stairs (runner on the main stairs and wall to wall on basement stairs). They had good selection of carpets to choose from and the prices seemed a bit on the high side but fairly competitive. Our main stairs had few pie shaped steps that made it a little bit trickier to do but they did a great job. The ladies at the store were very responsive and helpful in the selection process and answering any questions. We had our carpets for about a month now and happy so far with them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Paulyn H.
09/2012
4.0
carpet installation
  + -1 more
They were very friendly and professional, though due to time of day I came to store it was late and understaffed. In the middle of helping me, the associate attended to another couple for a while (approx 5-10 minutes) before returning to me. That was somewhat awkward. Notwithstanding this, I did think they were very knowledgable about the products, price wasn't the most competitive, but overall the experience was good.
Description of Work: They provided me with samples and an estimate, which I was able to take home and think about. In the end, I didn't utilize their services, but I would definitely recommend them because they allow you to take your time with their samples and they are pretty knowledgable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DONALD M.
08/2012
5.0
carpet cleaners
  + -1 more
The price was right and they provided an excellent job.
Description of Work: They provided oriental carpet cleaning, and had they cleaned it within a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel C.
08/2012
5.0
carpet installation
  + -1 more
In the showroom they showed us a variety of carpets at different price points and encouraged us to take the samples home before making a choice. They seemed to know a lot about carpet and were courteous. I was glad they encouraged us to take the samples because we made a different choice than we otherwise would have and are very satisfied. They were able to come and measure the rooms right away and provided an estimate right after that. They did charge a small fee to move the furniture and take away the old carpet. The installers came on time and the carpet looks beautiful. The worked efficiently and politely. They didn't even scare my 8 month old baby. The only thing I did not like is although they cleaned up very well inside my house, they left a bunch of carpet fibers all over my garage. They were very good about moving the furniture carefully and putting it back the way I had it though.
Description of Work: I had new carpet installed in two medium sized rooms in my home. I also had the installers remove the old carpet and move the larger furniture for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Elizabeth C.
08/2012
5.0
carpet installation
  + -1 more
Excellent! From the time I went into the store until installation was 4 weeks total, and one week of that I delayed them. When they came to measure, they were right on time. When they came to install, they were right on time. They called ahead to tell me they were coming.Although their price seemed high, it was worth it for the quality and no-hassle service.
Description of Work: They removed my old wall-to-wall carpeting and padding and replaced it with new. They moved all the large pieces of furntiure and replace them when they were finished. They disposed of the old carpeting and padding and vacuumed before they left.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

RONALD L.
07/2012
5.0
carpet installation
  + -1 more
Very good. No problems.
Description of Work: They did a very good job of the Installation of new carpeting on basement floor and stairs. Scraping and leveling where necessary.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Pat S.
02/2012
5.0
carpet installation
  + -1 more
from start to finish a great experience. Salespeople were very helpful and patient as I had a hard time making a decision! Estimator was punctual and made suggestions. Installers were professional and extremely neat. I would definitely use this company again.
Description of Work: carpet installed in bedroom, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Caroline M.
08/2010
5.0
carpet installation
  + -1 more
They did an extremely good job of pulling up the old carpeting (which was glued down) and making all the necessary repairs and patchwork on the floor underneath it. Did an especially good job repairing and installing the new carpet on the stairs. Two men did the work and finished on time. They even came back to correct a seam, with no questions asked.
Description of Work: Installed industrial grade carpet to redo our basement floor and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Grgeory F.
12/2009
5.0
carpet installation, hardwood floor
  + 0 more
Great company. We used them twice. Both times they listened to u, offered choice, and then spot on provided us with the best choice for our kitchen floor and for the carpet we used on our stairs.
Description of Work: We used them to purchase our kitchen floor and to do the carpet on our stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

01/2006
5.0
carpet installation
  + -1 more
THEY WERE VERY RESPONSIVE AND REALLY EASY TO WORK WITH. THEY DID A REALLY GOOD JOB INSTALLING OUR CARPET. THEY DIDN'T LEAVE BEHIND ANY SORT OF MESS FOR US TO CLEAN UP.
Description of Work: THEY INSTALLED NEW CARPETING IN ONE ROOM OF OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Porter W.
12/2005
4.0
hardwood floor
  + -1 more
THIS COMPANY WAS DECENT. THERE WAS ONE PROBLEM: THEY HAD A LACK OF RESPONSIVENESS. THEY DIDN'T COME WHEN WE NEEDED THEM TO. THE FLOORS TURNED OUT LOOKING NICE THOUGH. WE THOUGHT THE PRICE WAS HIGH.
Description of Work: THEY INSTALLED HARDWOOD FLOORS IN ONE ROOM.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$3,000

    Contact information

    770 Bloomfield Ave, Verona, NJ 07044

    veronacarpet.com

    Service hours

    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Carpet Cleaning,
    Flooring Sales and Installation,
    Oriental Rug Cleaning,
    Window Treatments,
    Interior Design and Decorating

    FAQ

    Verona Carpet Shop is currently rated 4.8 overall out of 5.

    Saturday: 10:00 AM - 4:00 PM

    Verona Carpet Shop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Verona Carpet Shop does not offer free project estimates.
    No, Verona Carpet Shop does not offer eco-friendly accreditations.
    No, Verona Carpet Shop does not offer a senior discount.
    Yes, Verona Carpet Shop offers emergency services.
    Yes, Verona Carpet Shop offers warranties.
    Verona Carpet Shop offers the following services: Carpet, hardwood, laminate & vinyl cleaning, sales, installation, repairs & retrenches.

    Contact information

    770 Bloomfield Ave, Verona, NJ 07044

    veronacarpet.com

    Service hours

    Saturday:
    10:00 AM - 4:00 PM