TruGreen Lawn Care - 5905

Description of Work: When I signed up for the service, they said, if I have a question, they would send some one out to my place. Here is my story. Normally when they do a lawn they place a flag at each corner of the lawn. This last treatment, the marker for the north-west corner was about 25 feet from my property line. I call the Rochester office, the man who answered, sitting at his desk, belligerently tried to assure me the applicator had covered my whole lawn. How would he know?? I asked for him to send some out, as of 5 days later no one has showed up. I took a picture of the flags a emailed The pictures with a description of my complaint to TrueGreen on the same day, and not even an acknowledgement they received the message. I am going to cancel the contract.

Description of Work: Applied fertilizer and insect barrier

Description of Work: They made an appointment four times and they did not come out. I wonder if the are still in business in Nj. When I called them up to complain they hung up on me.

Description of Work: THEY WERE SUPPOSED TO FERTILIZE, SEED ETC. THE LAWN WAS THE WORST IN THE 20 YEARS I HAVE LIVED AT THE HOUSE. DON'T THINK THEY PUT ANYTHING DOWN ON THE LAWN.HAD TO STOP AUTO PAYMENT THRU AMERICAN EXPRESS & TOLD THEM NOT TO COME ANYMORE BUT THEY CONTINUED. THIS YEAR THEY CALLED TO SAY MY TREATMENTS WERE ABOUT TO BEGIN!!!! I CALLED ONCE AGAIN (MY HUSBAND ALSO WENT TO THEM IN PERSON ABOUT THIS, IS ANYBODY AT TRUGREEN LISTENING?) HAD TO TELL THEM IF ANYONE SHOWED UP AT MY HOUSE, I WOULD CALL THE POLICE. NOW I WAS OUT ABOUT $600 & MY LAWN LOOKED LIKE THE BEFORE PICTURE RATHER THAN THE AFTER. NEVER USE THEM BETTER YET GOOGLE THEM AND SEE ALL THE COMPLAINTS FOR YOURSELF, WISH I HAD BEFORE I HIRED THEM!