We have built our business and reputation by delivering quality service for one client at a time and we'd like to earn your loyalty, too. Give us a call today or submit an online request to have your personalized free, no obligation cleaning consultation. Call our office or visit our web site for a complete list of towns we service. Gift cards in any denomination. Offering weekly, bi-weekly and monthly services such as spring cleanings, move-ins/move-out cleans, post construction cleaning, model home cleanings, and limited window washing.
Business highlights
21 years of trusted experience
Services we offer
Housecleaning. Window cleaning
Services we don't offer
Home organization. Carpet cleaning. Tile & grout cleaning
The first service had five people doing a complete top to bottom cleaning. We have been using the weekly service since then and the service is awesome. Above and beyond what I expected!
Description of Work: We had the complete cleaning service to get the house ready for the weekly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Rick P.
11/2016
5.0
house cleaning
 + -1 more
They consistently do a great job and my house looks and feels very clean. The ladies who come to the house are very friendly and follow instructions well. After a visit or two, they just know what to do. The office staff are accessible and responsive. I like the fact that the people who clean follow a checklist to assure nothing is missed.
Description of Work: Thoroughly cleaned my home several times.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
MARY J.
10/2016
1.0
house cleaning
 + -1 more
I was ripped off. Money taken from my account and I didn't have the service done! Rate of F for Professionalism is for Rita the owner. Staff that came to our home were very pleasant.
Description of Work: Had 3 items broke. Company requests you not be in the house when cleaning is being done. My husband is disabled and we requested 48 hour notice so he could make arrangements to go to our daughters or friends house. The email would be sent 4 or 5 pm the night before. This created a huge inconvenience for him. Once we were stuck in traffic for 3 hours coming home from vacation and was not able to get home in time to change access code. In today's world we don't give out access code not even to the cleaners. Owners put through auto withdraw for full amount even though we had no service! Owner is very unprofessional! When I called to talk to her about the issue she was yelling at me in such a loud voice other staff in my office could hear her. When I said to her I didn't appreciate her raising her voice at me she said that's how she talks ask anyone she works with. I believe her because that is exactly what her employees say in comments on Glassdoor review!
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$219
Response from Dial A Mop House Cleaning Service
Hi, Thank you very much for taking the time to review our company. Your input, and the feedback from all of our clients is vitally important to us and we always want client expectations to be met. First, my most sincerest apologies for giving the impression that I was shouting at you. That was not my intention at all. I always want all of our clients to know how important they are to us, and that we care about their needs greatly. I do have a loud voice and I will make a point to be more aware of that because this is not the experience we hope anyone to have. In regards to appointment scheduling and cancellation fees we do our very best to accommodate special circumstances when we can, and still maintain our commitments to our employees regarding promised hours and last minute cancellations, etc. For this reason we have a cancellation policy that's explained to each client verbally and in our service agreement that we must have 72 hour notice for cancellations, because of course we have held staff time in reservation, and turned away other business in doing so. That being said, it sounds like there was a lot of misunderstanding, and we would like you to be happy, so please contact us offline and I will work with you to find a solution that you are happy with.
Nicole L.
09/2016
4.0
house cleaning
 + -1 more
They did end up breaking a couple of things and didn't tell me. When I called, the person I spoke to said it was impossible, but she wound up giving me the cost of the things. They could've just said something, instead of side stepping it. They did remedy the situation. Quality was very good.
Description of Work: Cleaned house baseboards, and walls.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$600
Mari C.
09/2016
5.0
house cleaning
 + -1 more
I just had my 7th bi-weekly cleaning (after an initial deep clean of my whole house) and I can honestly say that I am very happy (having had a previous company). I wish I found Dial A Mop last year! From my first contact with Cristina, to meeting the crew the day of my deluxe cleaning, and 7 cleanings so far, the whole experience has been a pleasure. They are responsive to my wants and needs, and very professional but friendly too. I've even stopped by the office to drop off my house key and the office is so lovely! This company knows what they're doing, that's for sure. My stress levels have gone way down with Dial A Mop taking over keeping my house clean. I even had the inside of my refrigerator cleaned on my last cleaning and will have my windows done next. They work with me and my budget and I am just so grateful for them. Thanks, Dial A Mop, You're a dream come true!
Description of Work: I'm a newer customer, and have my house cleaned bi-weekly (started with a Deluxe cleaning).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Jessica T.
09/2016
5.0
house cleaning, window cleaning
 + 0 more
Wonderfully. They are very professional and do a great job cleaning!! I am very particular, so I highly recommend them.
Description of Work: Dial-a-Mop first did a deep clean and window clean for $600. Now, we have them come to our house on a bi-weekly basis for $130. They do a wonderful job, and we're very happy with them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
ROBERT K.
09/2016
5.0
house cleaning
 + -1 more
We have been using Dial A Mop for about six months. The key to operating a successful business starts at the top with management and both Rita and Christina have excellent management skills. They worked with us to rectify a scheduling issue we had at the beginning and a cleaning technique. Their cleaning technician teams arrive with a Lead Technician. We have found them to be consistent with the cleaning and they pay great attention to detail. They ensure that they have completed all of the items listed on the lengthy Dial A Mop Cleaning Check List and present us with the completed list before they leave. Both management and cleaners are friendly, reliable and act in a professional manner.
Description of Work: Monthly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
NEIL S.
08/2016
1.0
house cleaning
 + -1 more
For two years things went very well. We were a happy client and happy with the staff and management. And then, POW. Out of the blue we get a call from the management of the company saying that they would no longer service us. We ask too many questions of the staff, and were rude. Wow, the past weeks service for us was no different than any of the last two years. My wife is always friendly with the staff, asks about their status, and generally chats with them a few minutes before they start their work. I've never heard a cross word from my wife or the friendly hard working staff. Something has changed at Dial-A-Mop, and I do not know what. But some how they were willing to drop a happy $3,000/yr client. Where before this incident I could highly recommend them, but not now, sigh. We have hired another firm and will let you know how that goes after a while. My "F" ratings are for the management, not the staff.
Description of Work: Bi-weekly house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$125
Response from Dial A Mop House Cleaning Service
We understand and share in your disappointment. In twelve years of business can't say as we've ever come across this before. We are equally disappointed.
Nancy C.
07/2015
5.0
house cleaning
 + -1 more
I have Dial A Mop come to my home bi-weekly. They are always on time and always friendly and professional. Usually 2-4 girls. They don't just dust, vacuum, and mop, they do such much more. They have a cleaning check list with approximately 75 tasks on it to be completed in your home that is especially designed for each room. Bathrooms are scrubbed, vanities are washed, towel & paper holders are dusted. My baseboards and ceiling fans are cleaned. They even shine up my washer and dryer. My hardwood floors throughout my home look like new. Anything you need them to do is as simple as asking. They are so accommodating. I have had previous cleaning services that either broke things in my home or unfortunately stole from me. I have been using Dial A Mop now for 4 months and I am so pleased with their services. I highly recommend them.
Description of Work: They cleaned 13 areas and rooms of my home from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149.8
Dawn C.
05/2015
5.0
house cleaning
 + -1 more
I hired Dial A Mop after another cleaning service seem to not being cleaning as well as they did in the beginning. The other company let my dog out of the house and didn't look for her. That was the final straw for me. I needed a new cleaning service that would respect my house and my pets. I met with Rita, the owner, for a quote and she was interested in exactly what we were looking for in a cleaning service. They were hired and came out and did a deep clean and have been cleaning our house on a bi weekly basis ever since. I would highly recommend Dial A Mop to anyone looking for a great cleaning service.
Description of Work: We are on a bi weekly cleaning service contract with Dial A Mop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113
Michael B.
01/2015
5.0
house cleaning
 + -1 more
We think they are fabulous, they do a nice job. We've been using them for about a year and my family is very satisfied with their service.
Description of Work: We use Dial A Mop Housecleaning twice a month for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Tye J.
11/2014
5.0
house cleaning
 + -1 more
I have to say that first I was a little worried about having someone come and clean my home as I have always done this, the staff eased my mind on this and I was able to relax and have my home cleaned professionally. I was shocked by the excellent cleaning job that was done at my house, the staff cleaned areas that I have honestly not had time to take care of for quite some time.
Description of Work: They were professional and did a great job with cleaning my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Robert G.
10/2014
5.0
house cleaning
 + -1 more
I can be be very picky when I chose and utilize a vendor, especially on who will be in my home on a regular basis. I can say without hesitation that Dial-A;Mop is one of, if not, the best vendor/provider I have had the pleasure of using. Rita does an initial inspection of the home, schedules a time fr an amazingly thorough initial cleaning and then works with you on a schedule (as often or infrequently as you like) that perfectly fits your needs. A few days before the scheduled appointment, you receive a call or e-mail reminding you of the cleaning. That all occurs BEFORE the actual cleanings take place. Then, from that point forward and as you have scheduled, a team of true professionals spend hours making your home look better than it ever has before. My home is set up so that certain rooms are cleaned each time, other rooms are cleaned every other time and a third tier of rooms are cleaned only when requested. Customization is no problem. Each scheduled room is thoroughly "worked over" top to bottom, but then, each cleaning, a single room is identified for an even more intense cleaning. Long and short, Rita and Dial-A-Mop are the best I have come across and they have my highest recommendation.
Description of Work: Rita and her Dial-A-Mop team do a top down cleaning for my three story home once every two weeks. Not every room every time (as they are not all used), but always exactly as I designate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Juanita C.
10/2014
5.0
house cleaning
 + -1 more
I set up cleaning every two weeks. Excellent.
Description of Work: Clean house floor to ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Mary H.
09/2014
5.0
house cleaning
 + -1 more
No complaints! We have a large house and they do a very good job.
Description of Work: Clean the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
Elisa M.
09/2014
5.0
house cleaning
 + -1 more
This is the best cleaning service I have ever used. They are professional, do a great job, never mess anything up, and have great communication. You can easily contact and set up things online. You get a team of thorough and efficient workers who are extremely pleasant. I highly recommend!
Description of Work: Complete cleaning of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick P.
09/2014
5.0
house cleaning
 + -1 more
I normally clean the inside of my home myself after experiencing various damages from a cleaning service I used in the past. Well, I am not easily impressed, but I have to say that I have not seen my home looking this clean in years. My first cleaning was a (deep) cleaning which was very comprehensive including washing woodwork and even cleaning ceilings and doors. A couple of very nice women worked for over five hours and my home looks great. They even have a check list for the employees to fill out and I received a copy. There were not damages and no problems. I would definitely recommend this company.
Description of Work: Did the first cleaning to the inside of my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$220
Kathleen S.
07/2014
5.0
house cleaning
 + -1 more
The team arrived on time. They were polite,professional, and focused on the job at hand. Tracy, the supervisor, and the rest of the team walked around the house with me. As we did, I explained the concerns that I had. The team started upstairs. They washed the baseboards, vacuumed the curtains, removed cobwebs, washed the doors, and door frames to name a few details of the thorough cleaning. The bathroom was literally sparkling; I haven't seen it that clean since before my mother-in-law got sick. When they started on the second level, I witnesses them cleaning and polishing the kitchen cabinets that had gotten so dirty. I couldn't believe how clean they came out. Everything was taken off of the counter tops so that they got a good cleaning. Then each item was was cleaned before it was put back. I saw a member of the team on her hands and knees cleaning the baseboards along the wall that the kitchen table was pushed up against. In the living room, there was something that appeared to have been spilled on the wall, and again a team member diligently wiped the stain off. Banisters and handrails were cleaned and polished. The front door was cleaned with attention to the doorknob area that was very dirty. The carpets were edged to get to the crevices. Those are just some of the special attention areas complete by the team . I could go on. It took them 4 hours to complete this thorough cleaning of a house approximately 1500-1800 sq. ft. I was delighted with the end result. The house hasn't looked this clean in a long time. I feel better about the conditions under which my in-laws live now because of Dial - a - Mop. Thank you, Tracy, Corine, and Kelly.
Description of Work: Top - to - -Bottom Deluxe Cleaning of my in-laws' home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
NEIL S.
07/2014
5.0
house cleaning
 + -1 more
Rita and her staff have been great. Rita is the most professional house keeping owner I have ever met. She and her staff have a system, and it works. They come when they say they will and do what they say will do. Can not ask for more than that.
Description of Work: Cleaned our three bedroom home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Colleen J.
07/2014
5.0
house cleaning
 + -1 more
It doesn't get any cleaner than this! My home looks amazing and the four young ladies who cleaned worked their tails off! I contacted Dial-a-Mop because of their high ratings and the service was incredible. I had a consultation with the owner and she gave me a price and explained that the staff was well trained, had background checks and the company is insured so I made an appointment to get my house cleaned. I highly recommend them to anyone looking for a superior cleaning service.
Description of Work: I'm putting my home up for sale and Dial-a-Mop came out and did a top-to-bottom cleaning. They systematically cleaned each room with perfection. They are the best cleaning service I have ever come across!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Ann A.
07/2014
5.0
house cleaning
 + -1 more
fantastic. loved the service. only reason stopped was mom went on hospice and also got some private help
Description of Work: cleaned kitchen, dining room, living room bathroom, mothers bedroom, hallway, and stairway. every other week
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brian F.
07/2014
5.0
house cleaning
 + -1 more
Dialamop did a phenomenal job cleaning my house. They cleaned like I would clean. They were scheduled for 4 hours but when the job proved to be longer, they stayed an extra 1.5 hours to finish the job. At no additional charge. Now they will start on a bi-weekly service for about $120 per visit. After going through 4 services in 3 years, I think that I finally found the best. It has been great working with the owner, Rita, and her office staff to get to this point and I look forward to many, many years of cleanings with Dialamop.
Description of Work: Dialamop did a Top to Bottom cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$324
Dawn C.
05/2014
5.0
house cleaning
 + -1 more
Rita came out to my house to give me a quote and I was impressed with what was included in a deep clean. Her staff was thorough and my house has never looked cleaner. Thank you for the great service. :)
Description of Work: Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
Dave S.
05/2014
5.0
house cleaning
 + -1 more
If you live in South Jersey and are in need of home cleaning service then look no further. Dial-A-Mop is the second--and last--home cleaning service I'll ever use. They're professional through and through: competent, courteous, dependable, flexible. They've been cleaning my two-bedroom apartment for several months and I could not be happier with the service. This is no fly-by-night cleaning service; I've done business with companies 10x larger who couldn't hold a candle to their level of professionalism. Truly amazing for such a small business. Owner Rita Towner truly "gets it" when it comes to knowing how to treat her customers and her staff is A+. Do not pull the trigger on a home cleaning service without first contacting Dial-A-Mop!
Description of Work: Top notch home cleaning and super customer service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Sherry G.
12/2013
5.0
house cleaning
 + -1 more
I use dial a mop every other week. They are very thorough, prompt and courteous. I would not hesitate to recommend them. Their fees are very fair.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning
FAQ
Dial A Mop House Cleaning Service is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 4:30 PM
Dial A Mop House Cleaning Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Dial A Mop House Cleaning Service offers free project estimates.
No, Dial A Mop House Cleaning Service does not offer eco-friendly accreditations.
No, Dial A Mop House Cleaning Service does not offer a senior discount.
No, Dial A Mop House Cleaning Service does not offer emergency services.
Yes, Dial A Mop House Cleaning Service offers warranties.
Dial A Mop House Cleaning Service offers the following services: Housecleaning. Window cleaning
Home organization. Carpet cleaning. Tile & grout cleaning