When you have mold, making the correct decisions right away is critical. Whether it is mold in your home, school, place of work, or apartment there are many factors to consider.
Are you going to be involved in a mold lawsuit?
Will you be seeking property damages?
Is anyone sick from mold exposure?
Will you be seeking medical damages?
Will you need expert witnesses? If so, what kind?
Do you just want to test to be sure your environment is safe?
Do you need post mold remediation testing to ensure a good job was done?
These and other factors are questions which need to be answered before any environmental testing starts. It is important to know what your goals are and why your testing. Different goals require different environmental tests, i.e. medical damages and property damages require different environmental tests to prove your case in court. Tests that a common, or inexperienced, mold inspector would not typically use or know to use.
They did a prompt professional job. I received the report in about 7 days. Mold was found in the air due to high humidity in the air. All of this seemed OK but then I was forwarded to the Biocide company that tried to get me to buy a DIY mold remediation kit. There a time pressure to buy the kit for the best price at $2400. They said the nature of the mold would require a hazardous work fee from any remediation company that would cost from $12,000 - 18,000. This is when I started questioning the service I received. My pulmonologist also looked at the test results & said the mold levels did not seem too bad. Also, the humidity readings on my house thermostat did not read the high level that the report stated. So, I do not know if there was any value with the service & I am not sure if I would recommend them. The only way to really find out would be to call in another testing company but I did not want to spend another $660. So, I had the remediation work done for $1900 & was satisfied.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Deirdra Z.
07/2023
5.0
No problems with testing company. Easily done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John B.
03/2023
5.0
Very professional and knowledgeable .
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
James K.
01/2023
5.0
Mold Test Company was very thorough and professional
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Ron R.
12/2022
0.5
This company was quick to come out and test but thatâ s where the service stops. After that communication is slow and in the end they are going to try to sell you an expensive remediation service regardless of your levels. When you question them you will be met with complete rudeness. I knew something seemed off when after repeated request to see my mold report ahead of the call it kept getting ignored.
Rating Category
Rating out of 5
quality
3.5
value
0.5
responsiveness
0.5
Frank O.
11/2022
5.0
Great explanation of project to be completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
EUGENE W.
11/2022
5.0
JOB WELL DONE
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert E.
08/2022
4.0
Very helpful and professional. Followed up with a phone call to review the written results that were sent to me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$450
Jeffrey H.
03/2022
2.0
Very difficult to understand results. Plus only did one test location inside of home for12 minutes.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
2.0
$450
Judy C.
12/2021
1.0
The Cladosporium mold spore count that this company flagged on my test as dangerous was extremely low, not even close to warranting concern for remediation by 3 other sources I researched. And the outdoor mold count was 5 times the indoor count in my condo, yet they connected me with a remediation company that quickly sold me $950 worth of possibly unnecessary products. Both companies preyed on customer fears and should be investigated.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
1.0
Farah S.
10/2021
5.0
Mike went above and beyond to help me with my project. He was upfront and honest, easy to work with and very reliable
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Theresa C.
09/2021
1.0
After my home was tested and I received the results, and "expert" called to explain the results then forward the call to another company called Biocide. A salesman tried to sell me an air scrubber, mold bombs and a special solution cleaner for me to do a "do-it-yourself" project. He assured me that someone would be on the phone with me during the entire process. If you are looking for a service, this is not the company to choose. Their advertising is false and when the salesman tried to call me the next day, it came up as a SPAM call on my cell phone.
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
0.5
$365
Ralph P.
09/2021
5.0
They were professional,courteous,nice and efficient
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
vicary v.
09/2021
5.0
They came, they took samples, they reported results, they explained he results in detail, they connected us with another company Biocide Labs to eliminate problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$399
John A.
06/2021
4.5
They were very cordial and polite, job well done
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
Erica R.
02/2021
5.0
It was worth it for them to come. The inspection helps to make decisions on what is needed for your home. Customer service along with the inspector were great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff K.
01/2021
5.0
They were prompt and delivered what they said they would.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Aashish J.
12/2020
2.5
I hired Mold Test Company to perform a test at home. Initially everything was super quick up until the test but after that it moved very slow. I was promised a report in 2-4 business days but it definitely took longer. After a week, I had to call to get connected to the Analyst to get my results! Everyone I spoke to was very courteous and friendly. But completely disappointed with the timeline (vs promised) and the price you pay for it.
Rating Category
Rating out of 5
quality
4.0
value
2.5
responsiveness
2.5
$469
Jan D.
10/2020
4.5
He called to let me know they were on their way. He was courteous and professional and explained what he was doing. He answered all our questions.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Marzena C.
10/2020
5.0
Great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cheryl S.
08/2020
5.0
Not sure at this time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
A Y.
07/2020
5.0
Had an emergency - time sensitive need to conduct a mold test and they worked with me and made it possible the very next morning. Can't tell you how important this was since my landlord's insurance hired mold "specialist" showed up a week later, with much different results. Great follow-up experience with Austin R.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$469
Liza P.
07/2020
5.0
great job
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Trac S.
07/2020
0.5
The company gave me test results that we not accurate and then tried to make me spend $1,500 to fix a problem that did not exist. They used a scare tactic and made me worry about nothing I am trying to get my money back and contacted consumer affairs. Do not hire this company, total scam. Glad I did not fall for it completely.