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CHEMDRY EXPRESS

Carpet Cleaning, Floor Cleaning and Waxing, Air Duct Cleaning

About us

At Chem-Dry Express we use the latest technology available for all of your carpet & upholstery cleaning needs. Our technicians are fully trained, uniformed and always maintain the most professional appearance. We are licensed, bonded and fully insured. Serving Areas We are proud to provide our Carpet Cleaning service to Central New Jersey & Eastern Pennsylvania Our hot carbonating extraction equipment and cleaning solutions have received the Carpet & Rug Institute's Seal of Approval. Chem-Dry Dries Faster! Carpets and upholstery cleaned the Chem-Dry way are left sparkling clean and dry in 1 to 2 hours, not the 1-2 days you may have experienced with other cleaning methods. We don't use soaps, detergents, or any harsh chemicals to accomplish our great cleaning results because we use the power of crystal clear carbonating bubbles! Chem-Dry Cleans Deeper! Have you ever used club soda to remove a stain from a shirt? If so, you already know how our carbonating principle works. Chem-Dry merely perfected the principle for carpet and upholstery cleaning. The powerful carbonating bubbles deep clean in a safe and gentle way. No soapy cleaning chemicals or do-it-yourself machines can possibly out clean the Chem-Dry way. Guaranteed. Chem-Dry Provides A Healthier Clean! Most people still believe the only way to clean their carpets and upholstery is to "soak" them with water and detergents and "suck" it all back up. This method can actually dump gallons of water on your carpet and padding. When left behind, this water becomes a breeding ground for mold and bacteria in just hours! That is why Chem-Dry's low moisture process is healthier.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

* Carpet Cleaning * Upholstery Cleaning * Carpet & Upholstery Treatments * Oriental & Fine Rug Cleaning * Pet Urine & Odor Treatments * Commercial Carpet Cleaning * Water Damage Repair & Restoration * Duct Cleaning

Services we don't offer

* Drapery Cleaning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.526 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 26 reviews

Carla R.
07/2016
1.0
carpet cleaners
  + -1 more
We were not happy at all. They had a new guy doing it and he overwet our carpet. It pretty much caused spots in it and they would not even come out and look at it. I wrote letters to corporate. We would never use them again. They shouldn't have a new guy who didn't know what he was doing come in and do a whole house cleaning. When I asked him about why certain areas were so wet, he said that it will dry in less than a day. Three days later, the carpets were still wet. It wasn't good. I wasn't happy all the way around. The price was fine. The punctuality was fine. I care about the fact that they didn't do a good job. I ended up with spots on my carpet. It was a good price. Quality was horrible. They were late but they weren't too late.
Description of Work: We used Chemdry.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


David M.
12/2014
5.0
carpet cleaners
  + -1 more
They do terrific work. I have had them come out three times and will continue to use them in the future.
Description of Work: They cleaned the carpets in my entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Roman G.
11/2014
5.0
carpet cleaners
  + -1 more
It's not cheap but, your paying for quick dry, nor rug buckling; a problem I have with other steam cleaning companies
Description of Work: ChemDry was able to remove stains from very old carpets where others could not.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Rhanda K.
08/2013
5.0
carpet cleaners
  + -1 more
The furniture was cleaned thouroghly,. The visable carpeting was also thoughly cleanrd, but the larger pieces of furniture weren't moved.
Description of Work: Clean carprting in 5 areas as well as clean the apolstery on 3 club chairs, 1 ottoman, 2 wing chairs, 1 sofa, 1 love seat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$675

David M.
05/2013
5.0
carpet cleaners
  + -1 more
Have used in past to clean carpets. Would not have used again if not pleased with service and price. Vendor responded promptly to request for service, provided comprehensive quote for service requested, performed cleaning in minimal time and cleaned up immediately upon completion. Quality of work excellent. Plan to use again.
Description of Work: Cleaned upstairs and downstairs carpets as well as sofa. This is annual cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Savira L.
07/2012
5.0
carpet cleaners
  + -1 more
Wonderfull, the men took great care of cleaning the carpet!!!! A Big WTG ChemDry Express
Description of Work: The two gentel men called 45 mins befor they came to my house. They did a walk thought of the rooms & basement, and gave me a price to have the carpets clean. The men were very nice & respectfull during there work at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$493.06

Olivia H.
10/2010
4.0
carpet cleaners
  + -1 more
The cleaning went well and in comparison to other companies who use steam, the carpets were certainly less wet, so they dried faster. When I called to inquire about an appointment the young lady was very polite and gave me all the details of what to expect. She did mention that the estimate could change once the team actually arrived on site to see the room sizes. I was called the day before to confirm the appointment. The price was more than quoted, because there is a charge according to how many stairs you have and there were additional charges for an antibacterial and anti-allergen process which I did not get because this would have taken the cost to almost $500.00 even with the $45.00 discount.. I used to have a Stanley Steamer Contract which would cost about $295.00 a year, again the process is more wet, but the price is certainly more affordable, especially when you consider the contract gets you at least two cleanings of certain areas a year. The service is good, but the price is too high! Since I had to give a yes or no as to wheter I would you them again, my real answer is maybe.
Description of Work: Carpets cleaned in Master Bedroom, Upstairs Hall, Staircase and Family Room. The heavy furniture is moved, except in the bedrooms, they do not move the bed, dressers/chests or night stands. So to be clear, you really are only getting the areas that are walked on and not the full room. Chem Dry vacuums the carpets first, then the cleans and the last steps is to comb/rake the carpet to bring back the nap.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385.24

Kathy C.
08/2010
5.0
carpet cleaners, floor cleaning
  + 0 more
The gentleman who came was very friendly and professional. He seemed to be really good and I have no problem with it. They were very expensive but it was very good. The gentleman who came was outstanding.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
05/2010
5.0
carpet cleaners, floor cleaning
  + 0 more
They were on time and very curtious. The ceramic floors and grout looked like new when they finisfed. The carpets were cleaned very well. All the stains were removed.
Description of Work: Ceramic Floor cleaning including grout Carpet cleaning for 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$900

doreen S.
04/2010
1.0
carpet cleaners
  + -1 more
Overall I would say that I was not happy in the least with the experience. I felt taken advantage of and to get the basic "tough" attitude on the phone with the rep made me feel even worse. The feeling has left me angry at myself for not telling them to leave. I know that there are a lot of companies out there that pry on folks and given the flood levels in NJ I guess I was lucky to only find one out of the six I called. I have told everyone about this and let them know to be very careful when they ask for a "free estimate".
Description of Work: After a serious flood in our basement we opened the phone book and looked for firms that advertised "Free Estimate". This was our first experience with flooding and wanted to be well informed. We made a list of about 6 firms and each one came in and told us what it would cost to fix our problem. They all left brochures and business cards and were very helpful. Chem-Dry was the first ones we called. They scheduled us for that Wed or Thurs but didn't show up until Fri. A pair of workers came in, checked the moisture in the walls (which were sitting in two inches of water) and told me they were wet. They told me how much it would be to clean it up and then asked for a payment of 150.00. I explained to the worker that the ad said "Free" estimate. You will get it back when you book the job. I called the office and was told by the gentleman on the phone that I was being charged for a service call. "But there was no service call booked", yes there was, you booked it when you called us to come out. Free Estimate was a lie and was not part of the deal. I felt taken advantage of and being confronted by two total strangers in my house while by myself, I payed the fee.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$150

Response from CHEMDRY EXPRESS
The members called us for their water damage problem, were told from the 1st phone contact that "free phone estimates" were provided for carpet cleaning only. They were advised that a $150 service call would be charged for us to come to the home and do the inspection and work-up. They were tentatively scheduled for Thursday, but we were not able to make it. They were called Thursday morning before 10 and were offered an appointment for Friday. They accepted. Brian Duncan, Operations Manager.

JANET P P.
10/2009
5.0
carpet cleaners, floor cleaning
  + 0 more
They do a very good job. They use the latest equipment for cleaning and the carpets look very good after they clean it. I like their technique because the carpets dry quickly. They move all the furniture before cleaning. They also give me coupons which I can use to get discounts.
Description of Work: I use them once a year for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JANET P P.
10/2009
5.0
floor cleaning
  + -1 more
I was really impressed with their work because the tiles look brand new after they cleaned it. I have been using them for six or seven years. They also give me coupons and that saves a lot of money for me.
Description of Work: I use them for tile & grout cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Adrienne M.
09/2009
5.0
carpet cleaners, floor cleaning
  + 0 more
I thought the job was done very well. They moved furniture, showed up on time, cleaned soiled spots, and were very thorough.
Description of Work: Chemdry cleaned the carpets in four rooms of my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KATHLEEN H.
05/2009
5.0
carpet cleaners, floor cleaning
  + 0 more
On time and worked efficiently and quickly
Description of Work: Very neat and carpet cleaned very well. Sofa cleaned well also.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201.16

DOROTHY Q.
11/2007
4.0
carpet cleaners
  + -1 more
The technician arrived as scheduled. He was polite and professional. Small pieces of furniture were moved as appropriate, and stained areas were pretreated. I was disappointed that the two carpeted steps into the family room were skipped, and cost extra to clean. Since the steps are in a high traffic area, they needed to be cleaned. When I expressed disappointment about the dirty steps leading into the now clean rug, the technician said he would clean them with a smaller machine at no extra charge. Since I paid $200 for the job, I did not think this was an act of generosity. Overall, I was pleased with the result. However, I was also disappointed to learn that a $5 gasoline surcharge was added to my bill. Despite the fact that I had spent quite a bit of time on the phone with the scheduler no mention was made of this fee. Prospective customers should definitely be told about this surcharge upfront. I would consider hiring again but would review in depth extra charges and fees
Description of Work: Cleaned wall-to-wall carpet in family room and adjoining office.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

JANET P P.
09/2007
5.0
carpet cleaners
  + -1 more
Chemdry Express offers coupons and I took advantage of that. This is a good, responsive company. They do great work at a good price. I found them to be professional and courteous. My carpets look very nice. I would recommend them.
Description of Work: They cleaned the carpet in 3 average sized rooms in my house. They moved the large furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

PATRICK T.
02/2006
4.0
carpet cleaners
  + -1 more
THEY ARE VERY GOOD. THEY SHOWED UP WHEN THEY SAID THEY WOULD. THEY ARE VERY PROFESSIONAL WITH THEIR WORK. I THOUGHT THAT THE PRICE WAS FAIR. THEY DID A NICE JOB.
Description of Work: THEY VACUUMED AND SHAMPOOED ONE ROOM AND SOME STEPS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KC C.
02/2006
5.0
carpet cleaners
  + -1 more
THEY DID EVERYTHING THAT I TOLD THEM TO DO. EVERYTHING LOOKS NICE. THEY DID A REALLY GOOD JOB. THEY ALSO SHOWED UP WHEN THEY SAID THAT THEY WOULD. I AM HAPPY WITH THEM.
Description of Work: THEY VACUUMED AND SHAMPOOED FOUR ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

01/2006
5.0
carpet cleaners
  + -1 more
THEY ARE RELIABLE. THEY DIDN'T PUSH THEIR PRODUCTS AND THEY LISTENED TO ALL OF MY QUESTIONS. THEY DID A FAIRLY GOOD JOB, AND THEY CLEANED UP EVERYTHING WHEN THEY WERE DONE. THEY ARE GREAT.
Description of Work: THEY CAME AND CLEANED THE CARPET IN MY LIVING AND DINING ROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

01/2006
5.0
carpet cleaners
  + -1 more
THEY ARE VERY GOOD. I AM HAPPY WITH THE RESULTS. THEY CAME WHEN THEY SAID THEY WOULD. I THOUGHT THAT THE PRICE WAS FAIR TOO. THEY ARE ALSO VERY PROFESSIONAL WITH THEIR WORK.
Description of Work: THEY VACUUMED AND SHAMPOOED ALL OF THE CARPETS IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

01/2006
5.0
carpet cleaners
  + -1 more
THEY WERE VERY PUNCTUAL AND THEY DID ALL OF THE WORK QUICKLY. THEY EXPLAINED WHAT THEY WERE GOING TO DO BEFORE THEY STARTED THE JOB, WHICH I REALLY LIKED. EVERYTHING LOOKS GREAT, SO I THINK THEY DID A GREAT JOB.
Description of Work: THEY CLEANED THE CARPET IN TWO ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

01/2006
5.0
carpet cleaners
  + -1 more
I AM VERY SATISFIED WITH THE SERVICES THAT THEY HAVE PROVIDED ME. I HAVE USED THEM IN THE PAST. THEY ARE VERY PROFESSIONAL AND VERY PROMPT. THE WORK THAT THEY DO IS PERFECT.
Description of Work: THEY DID A SPOT TREATMENT AND THEN CLEANED THE WHOLE CARPET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

12/2005
3.0
carpet cleaners
  + -1 more
THEY WERE VERY EASY TO REACH BY PHONE. WHEN THEY DID COME THEY COMPLETED THE WORK IN A TIMELY FASHION. WE DIDN'T HAVE TO WASTE TIME ON ESTIMATES BECAUSE I THOUGHT THEIR PRICE WAS FAIR. I WAS HAPPY WITH THEM.
Description of Work: THEY CAME AND CLEANED A CARPET IN ONE BEDROOM. THEY ALSO REMOVED SOME STAINS FOR US.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

12/2005
4.0
carpet cleaners
  + -1 more
THE SERVICE, TO ME, WAS A LITTLE EXPENSIVE. THEY TRIED TO SELL ME OTHER SERVICES THAT I DIDN'T FEEL I REALLY NEEDED. THEY DID DO A GOOD JOB, BUT I DIDN'T LIKE THAT THEY TRIED TO PUSH OTHER SERVICES ON ME.
Description of Work: THEY CLEANED OUR LIVING ROOM AND DINING ROOM CARPET.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$380

12/2005
3.0
carpet cleaners
  + -1 more
THEY WERE AN OKAY COMPANY. THEY CAME WHEN THEY WERE SUPPOSE TO. THE PRICES WERE A BIT HIGH. I WOULD NOT RECOMMEND THEM TO OTHERS. THEY GOT THE STAINS OUT, BUT THEY HAD TO COME BACK TO DO IT A FEW TIMES.
Description of Work: THEY VACUUMED AND SHAMPOOED MY CARPET.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$125
    • 1(current)
    • 2

Contact information

1141 Hwy 130 N , Trenton, NJ 08691


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning

FAQ

CHEMDRY EXPRESS is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

CHEMDRY EXPRESS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CHEMDRY EXPRESS does not offer free project estimates.
No, CHEMDRY EXPRESS does not offer eco-friendly accreditations.
No, CHEMDRY EXPRESS does not offer a senior discount.
Yes, CHEMDRY EXPRESS offers emergency services.
Yes, CHEMDRY EXPRESS offers warranties.
CHEMDRY EXPRESS offers the following services: * Carpet Cleaning * Upholstery Cleaning * Carpet & Upholstery Treatments * Oriental & Fine Rug Cleaning * Pet Urine & Odor Treatments * Commercial Carpet Cleaning * Water Damage Repair & Restoration * Duct Cleaning
* Drapery Cleaning

Contact information

1141 Hwy 130 N , Trenton, NJ 08691


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM