About us
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
3.420 Reviews
Showing 1-20 of 20 reviews
Stephanie B.
09/2021
small appliance repair
+ -1 moreIt’s was good the first but the second time I used him he didn’t even really check. He charge 100 and said I needed to get me washer
Description of Work: Appliance Repair
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$150
Maria O.
06/2021
appliance repair
+ -1 moreGreat work!! Ken contacted me within minutes of my request to Angi's List. He was in the area and came by within an hour. He diagnosed the problem quickly and advised that he could order the part and return within a day. He did! fixed the problem within minutes and our fridge is now working again!! Thanks Ken. I would definitely call Ken if I need another repair on an Appliance.
Description of Work: Appliance Repair - Refridgerator
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Yes, I recommend this pro
$250
Hans W.
04/2021
appliance repair
+ -1 moreKen was great ! Very quick response, kept us updated on his arrival time, pleasant and extremely knowledgeable. He is straightforward and honest and explained everything very clearly to us. He will be our go-to for future appliance issues - Absolutely recommend !
Description of Work: Washing machine repair
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Yes, I recommend this pro
Pat M.
03/2021
appliance repair
+ -1 moreGreat! Very friendly, easy to work with. Very fair price!!
Description of Work: Appliance Repair
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Yes, I recommend this pro
$375
Response from Ken's Appliance
Kim W.
03/2021
appliance repair
+ -1 moreKenny was such a pleasure and did an excellent job fixing the issue we had! We would definitely recommend him.
Description of Work: Maytag Dryer
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Christina K.
03/2021
appliance repair
+ -1 moreI have worked with Ken's appliance on a few different occasions. I was have trouble with my stove burners lighting. Ken was quick to get me on his schedule and arrived on time and was super friendly. I was nervous to have someone in my house during the pandemic but he assured me he would be masked the entire time, wore gloves and was very clean in his execution. He came back for another repair and remembered my dog right away! I would definitely recommend Ken's appliance!
Description of Work: appliance repair - stove/oven
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Yes, I recommend this pro
$250
Dean M.
03/2021
appliance repair
+ -1 moreGreat he was very prompt and found the issue righ away
Description of Work: Appliance repair
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Ken's Appliance
Phyllis S.
03/2021
appliance repair
+ -1 moreKen responded quickly and came over and gave us an estimate. He knew what was wrong right away and gave us a good price to do both. We were debated whether to fix the refrigerator or replace it he made it worth while to fix it. Working fine now. The stove seemed to need additional attention and he responded quickly.
Description of Work: Stove and refrigerator service
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$600
Response from Ken's Appliance
Lindsay T.
03/2021
appliance repair
+ -1 moreI love Ken's appliance! We have use service twice and both times were efficient, timely and with friendly service. I could not be happier! Thank you! :-)
Description of Work: Blue Star Oven
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Yes, I recommend this pro
$300
Response from Ken's Appliance
Kyle L.
03/2021
appliance repair
+ -1 moreKen saved us when our dryer stopped working suddenly. Having 2 kids we use our dryer constantly. Ken came same day and fixed the issue. His prices are reasonable. He's helped us with other appliances. Can usually fix same day unless a part is needed. Would recommend!
Description of Work: Samsung Dryer
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Ken's Appliance
d A.
11/2019
appliance repair
+ -1 moreI had an identical experience to another reviewer. So, I have to guess that there's got to be something going on here. I hired Ken on September 23, 2018 to look at my washing machine. I led him to the basement and he told me " leave me here alone to work and I will call you when I am done". I walked out of the room into the room just above the basement so I could hear what was happening downstairs. I heard a loud banging noise. ??? The only thing he did was read the computer code on the unit. The unit was not otherwise touched. I do not know if Angie's List ever deletes reviews because I do not see the other review. It's possible that I saw the other review on another platform. My apologies that my review is delayed. I have a receipt.
Description of Work: washing machine repair
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$75
Vel S.
10/2019
appliance repair
+ -1 moreIt was a simple starter switch problem and I know that was the problem: As long as I push down the Start button, the motor runs and when I release the Start button, it stops. Hence I did not agree with Ken when he said the motor had to be changed and the cost would have been $350 + his labor charges. I know that was not true. Hence paid his minimum fee of $75. Then I called the appliance manufacturer and they said it is the switch problem and so that was changed and I paid for their diagnostic fee and parts ($18) + labor charges which (the total) was slightly higher than that in Angie;s list. That is the reason I gave this Rating for this person.
Description of Work: had to fix a clothe dryer
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$200
Denise S.
08/2018
appliance repair
+ -1 moreFailed to find a blown GFI plug 4' from the fridge. $75 for a useless service call. Called him again for a different repair -- not smart on our part -- and he failed to show up at all. Waited until after 3pm when he called to say he was broken down 35 miles away. His appointment to be here was at 3pm! Yeah, that's not smart customer service. Good luck with this guy.
Description of Work: Fridge repair
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$75
Mary Ann C.
03/2018
appliance repair
+ -1 moreRude, incompetent & lies like a rug
Description of Work: washer repair
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Colleen M.
11/2017
appliance repair
+ -1 moreAwful experience. Ken was rude and took my money never returning to repair or even quote my oven repair.
Description of Work: Ken came to my house and took $75.00 deposit towards a repair/quote and never returned. I had to keep calling him and he hung up on me. He never supplied a quote or made any repair. I noticed on other reviews he did the same to others. This is a scam. Beware of this Kens Appliance in Totowa, NJ
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$75
Delores A.
03/2016
appliance repair
+ -1 moreunknown
Description of Work: Ken was hired to repair my microwave oven. First visit he came to evaluate the needed repair. Second visit He brought in the needed part to repair the oven. He replace the oven's sensor. The repair lasted two weeks. When informed that the repair failed he told me that he would come by the next day. He has yet to come by and attempt to fix his repair.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Karen K.
01/2016
appliance repair
+ -1 moreunknown
Description of Work: Provider came to look at my washing machine, charged a service fee, and I requested of him to provide me with the parts numbers and prices for what was needed to repair the machine (a requirement by the warranty company). Ken put me off repeatedly for 5 weeks, even after my reaching out to him repeatedly and even after my asking him to just tell me if he couldn't do it so I could find someone else. He told me his office manager was working on it, and kept telling me he would call me back and yet even after my calls about 2x a week, he would answer, say he was working on it, and that he would call me back, but never did. The last time I called and said who I was, he just hung up on me. I'm now 6 weeks without a working washing machine, and have to start the process all over again with someone else.
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Stephen J.
05/2014
appliance repair
+ -1 moreHe was an all round nice fellow. He said the other provider replaced this part but there is another part he needs to be replaced. He felt sorry for me because i got ripped off by the previous provider.
Description of Work: I used Ken's Appliance Repair to fix my refrigerator.
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Yes, I recommend this pro
$65
Gina D.
06/2010
appliance repair
+ -1 moreWell, Kenny is a little hard to get a hold of, he may not call back for a few days. However, I have used him many times over the past ten years. He is very reasonably priced and always knows what he's doing. I like him he is a good guy. Will never rip you off or make unnecessary repairs like some of the other better known repair services.
Description of Work: Repair refrigerator
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Yes, I recommend this pro
$75
arry W.
09/2007
appliance repair
+ -1 moreI was given a 2 hour window, but repairman was over a hour late. When his car pulled up, he was on the phone on a personal call and was talking for 15 minutes. The repairman finished the job, but hadn't told me yet when I found him outside on a personal call 30 minutes later. I had to ask him to write up the invoice. Overall, he did the job, but loses points for professionalism.
Description of Work: He replaced the heating element in my dryer.
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$192
Contact information
unknown, Totowa, NJ 07512
Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Ken's Appliance is currently rated 3.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Ken's Appliance accepts the following forms of payment: Check
No, Ken's Appliance does not offer free project estimates.
No, Ken's Appliance does not offer eco-friendly accreditations.
No, Ken's Appliance does not offer a senior discount.
Yes, Ken's Appliance offers emergency services.
No, Ken's Appliance does not offer warranties.
Ken's Appliance offers the following services: I handle all repairs on household appliances including; washing machines, dyers, refrigerator, ovens and stoves, dishwashers, and microwaves - all brands!
Vent Hoods, Repair. I do not do HVAC or appliance installations.
Contact information
unknown, Totowa, NJ 07512
Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PM