Reviews
3.67 Reviews
Showing 1-7 of 7 reviews
Nova and Frederick T.
11/2016
heating & air conditioning/hvac
 + -1 moreI thought the price was fine. We had a replacement unit this past summer. The one that we needed replacing obviously was not good quality, but they replaced it for free. So, I can't complain about that. They were very good with replacing it.
Description of Work: We bought a new air conditioner from them.
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Yes, I recommend this pro
Nova and Frederick T.
11/2016
appliance repair
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Joseph R.
09/2015
car tires
 + -1 moreThe reason why I would grade Sears down is because of the amount of time you have to wait in line in order to get serviced. They don't have enough people working the registers. It takes such a long time to put the orders in even if you stand in line, you could be standing there forever. The punctuality issue is only in the amount of time of waiting to put the order not punctuality on the other end.
Description of Work: I bought three new tires.
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Yes, I recommend this pro
$400
Barbara B.
09/2015
roofing
 + -1 moreWe had some problems and they did not show up twice. We had Sears send out another person and they took care of everything.
Description of Work: They did roofing.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Melissa C.
07/2013
water heater repair
 + -1 moreThe sales person was very nice, and took his time with us. We picked out a water heater and chose to have it installed. Sears actually had a subcontractor come out to install it. When this person came out, they added about $500 extra on top of the $250 I already paid for the installation. They took advantage of the situation because they knew I had no choice. The water heater was here and I needed to have it installed. When I contacted Sears to complain about these hidden fees, they were incredibly rude about it. They told me to basically deal with it, they said I either have it installed at that price or I don't. They said "you either have hot water or you don't"!
Description of Work: I purchased a water heater and paid for installation.
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$1,400
Jeanne K.
10/2011
carpet cleaners
 + -1 moreThe cleaning wasn't up to what I had expected. I knew that the carpets were very dirty but there were noticeable areas where they didn't even try, such as the long baseboards. Their excuse was that the suction in their machine was too much and it would pull the carpet up. There were areas on the steps that weren't as clean as I would have liked them to have been. It was a very sloppy crew that came in.
Description of Work: I have used Sears for carpet cleaning.
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$120
natalie G.
04/2011
carpet cleaners
 + -1 moreit was ok, but never again.
Description of Work: I needed my carpets cleaned before a party and i called sears because they were a little cheaper and more available for when i needed them. The technician arrived within his time frame and was nice. But i think he rushed through the job, he said he would be a half hour, he was done within 15 minutes on 3 carpets. The one room was supposed to be stain treated and treat stains my dog had left. They didnt come up and he never informed me that they didnt. I didnt notice the stains were still there till after the carpet dried.
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$160
Contact information
1201 HOOPER AVE OCEAN COUNTY MALL , Toms River, NJ 08753
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Water Heaters,
Roofing,
Heating and Air Conditioning,
Auto Tires,
Appliance Repair,
Lawn Mower & Power Tool Repair
FAQ
SEARS is currently rated 3.6 overall out of 5.
No, SEARS does not offer free project estimates.
No, SEARS does not offer eco-friendly accreditations.
No, SEARS does not offer a senior discount.
No, SEARS does not offer emergency services.
No, SEARS does not offer warranties.
Contact information
1201 HOOPER AVE OCEAN COUNTY MALL , Toms River, NJ 08753