EARTH GROOMERS INC

FYI In response the Earth Groomers comment. They maintained my lawn, mowing, seeding, weeding, and all others services similar to lawn maintenance. They NEVER worked on my sprinkler system. I have used Jersey Lawn & Sprinkler for many years. I have paid EVERY SINGLE BILL I received from Earth Groomers & can produce all canceled checks is requested. I was the only customer they had down this far & they just didn't want to make the trip here for just one customer. Earth Groomers NEVER notified my by letter & I called their office numerous times and they never responded until I gave them a bad review on Angie's List.

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I had used Earth Groomers for a couple of years. I think the company was just beginning or only in business for a short time. I thought we were good customers. In fact, the owner had a business mentor and they thought I was a good enough client to invite to a special luncheon with Steve & his mentor to provide helpful, customer related tips on the service of they company. I went, along with a few other clients. Then, my husband & I changed our service to just having Steve mow the lawn and provide spring & fall clean up. That went on for about a year. Then at the end of the summer of 2012 or there about, he just stopped showing up. I made a few phone calls to his office. My calls were never returned. I finally got a new lawn service. Then I posted a review on Angie's List detailing the above problem. Steve fron Earth Groomers posted a reply that he had sent us a letter stating that he was not providing service to out area any longer if the service was under a certain amount of money. I never received a letter from the company. Since I always managed to receive my bill, and yet, I didn't receive this phantom letter. He never addressed the fact that I have made numerous phone calls to his company that went unanswered. Throughout the course of our business relationship, it always too a long time for him to respond to me or give me an estimate when I was having additional work done. I was pretty unhappy about that but I just didn't want to go through the aggravation of looking for someone new so I just stuck it out. The bottom line is, I would not use them again and I would not recommend them to anyone.

I am in the middle of the service contract. So far, so good. This was the only company that responded to my request on Angie's list. The owner, Steve, was out the next day. He provided an immediate recommendation and we corresponded on negotiating the services needed. The company is professional, courteous and prompt.

They were prompt, professional and their prices were competitive. Not being born with a green thumb, I explained what I wanted my yard to look like and Earth Groomers came back with plans detailing my exact vision. They delivered and installed approximately 20 plants, put mulch down throughout the property, repaired our sprinkler system and installed stone to the front and side yard. They did the work when they said they were going to do it and it looks beautiful.

Can’t actually say they do bad work as it never made it that far. I contacted Earth Groomers and was up front with my job requirements and size. It took a few days to get the e-mailed estimate and then several calls to get a commitment for a site survey. Eventually I gave up calling and in fact they never contacted me back. They did not have the courtesy to be upfront with me if not interested so I could have spent more time finding another landscaper during the time sensitive fall when seeding is ideal.