BZ Dependable Plumbing & Heating, Inc.

Description of Work: Bathroom remodel

Description of Work: The first service was for cleaning a sewer drain back in 05/2017. In January 2018 they cleaned a clog in my kitchen.

Description of Work: Water heater replacement

Description of Work: I had a new water heater installed and a new toilet.

Description of Work: Our hot water heater was leaking and needed to be replaced.

Description of Work: They came to our house, charged us $70 and left after I heard their unreasonable quote of $1300 to fix a radiator valve.

Description of Work: Snaked a backed up sewer line.

Description of Work: Replaced broken sewer pipe in basement. Checked remainder of pipe to street via video pictures.

Description of Work: Remove oil burner and install new gas boiler. Excellent workmanship and quality product.

Description of Work: Whole house plumbing inspection; Replaced worn/corroded parts of Hot Water Heater; Fixed Shower.

Description of Work: The company was good in finding additional work which end up costing me more than i anticipated. Did i need the work that was done? no; i could have survived without it and have it done very much later.

Description of Work: After having had a great experience with BZ Dependable in 2012 replacing two toilets and a sink, my wife and I called upon them again for a more extensive project. Our goals this time were to convert our heating system from oil to gas and to replace a cast iron laundry tub and electric pump that had been in our basement laundry room since the house was built in the mid-1950's. I called BZ on Friday 3/8 to arrange for an estimate. Bryan arrived as scheduled on Tuesday 3/12 and wrote up a detailed proposal that would: 1. Remove the double concrete sink and all garbage from the job site; 2. Supply and install a new single bay fiberglass laundry sink, faucet and pump; 3. Remove the old oil fired boiler and all garbage; 4. Supply and install a new Williamson 105,000BTU Natural Gas Hot Water Boiler with all valves, fittings, and controls; 5. Provide a 2 year warranty on parts and labor; 6. Run a new 30' gas line from meter to boiler location; 7. Have the chimney cleaned and inspected. The price quoted for the entire job was $7,000.00.

Description of Work: The service representative arrived on time. I showed him our thermostats and then took him downstairs to inspect our furnace and connections. He spend about 15 minutes in the basement examining our heating system and returned upstairs. He prepared an estimate based on his examination. This took about 10 minutes and then he proceeded to summarize the problems with our heating system. He handed me a written estimate of the cost to repair our system. The estimate totaled over $1,000. Throughout the visit, the service rep was polite, pleasant, and friendly.

Description of Work: He was hired to diagnose the source of a leaky gas pipe.

Description of Work: New to area and wanted local guy. Saw add that says FREE ESTIMATES but technician said it would be $75 if he left without doing anything. Then charged over $500 for installing a faucet and single filter on kitchen sink THAT WE PROVIDED HIM. Talk about a scam. Don't know Bryan (from other reviews) but we had James the plumbing technician. Other reviews seemed to like this company but I think it is best to stay away.

Description of Work: My elderly mother had a leaky faucet and clogged drain in the kitchen as well as a leaky shower head and need for a new bathroom sink/vanity.

Description of Work: My upstairs shower was leaking into the kitchen downstairs. I called in the afternoon on a Friday and James was at my house that evening. The ceiling had to be opened up and he was able to show me exactly where the leaks were coming from. He showed me the holes in the pipes caused by rust-this is a 75 year old house. Upstairs in the shower ,tiles had to be removed,piping up there was also clearly leaking and had to be replaced. The whole project took three different visits,the tile person came to replace the shower tiles and the kitchen ceiling area that was removed was then replaced. It was very helpful that they had the person redo the removed tile. The service from the company was excellent all the way through. James and George are professional, very hard working and skilled. They explained everything to me every step of the way.The project seemed very overwhelming that first day but BZ very methodically and efficiently got the job done so there was very little stress involved in the repair. Janet in the office is also very helpful. She really gets to know your project and is very pleasant and professional.

Description of Work: The faucet in my tub was leaking hot water, even though the hot water valve was shut. I called BZ Dependable and spoke to Bryan, and explained the situation. He came out, on the scheduled appointment date, and On Time, and was able to troubleshoot the issue. Took apart my old 3 valve faucet and replaced it with a 1 valve turn on/off valve, replacing the shower head as well.

Description of Work: Cleaned kitchen drain.

Description of Work: Switching from a mercury thermostat to a digital and replacing the valve on a steam radiator.

Description of Work: My first experience with BZ Dependable actually began on March 7, 2012, for a shower that did not turn on. I called them at around 10 in the morning and they were at my house, for this non-emergent issue, by 3pm. The problem was a non-working shower head assembly and a blocked tube, not the selector, as we thought it might be. A bit on the embarassing side, but for the cost, a lot cheaper than we were fearing it would be (like taking apart the wall of the shower stall to install a new selector, and trying in vain to replace tile that was first installed in 1995). Included in the visit was an inspection of our heating system, which was also installed in 1995, after a total bathroom and heating system remodel. The boiler's pipes were found to have a small intermittent leak, and one of the valves was also sporadically faulty. An appointment was made to replace them on Friday, the 9th.

Description of Work: We contacted BZ Dependable after receiving an e-mail coupon from Angie's List for a drain cleaning and inspection. It was found that my 60 year old galvanized pipes would better be replaced than cleaned, as a cleaning would prove only to be a temporary fix. As we had some other plumbing projects on our "to do" list, my wife and I decided to go ahead and do more than clean the drains. We walked through the house, showing Bryan and Jorge what we wanted done in addition to having them explain what needed to be done. A written estimate was provided that day which included: cutting out a portion of the galvanized waste line for the bathtub; installing a new PVC pipe and fitting; removing a 60 year old existing toilet and cutting out an existing lead drain in our full bathroom; installing new PVC piping and fittings along with a new comfort-height toilet; removing the existing 60 year old wall hung sink and toilet from our half-bath; providing a vanity and faucet and a second comfort-height toilet; removing a panel of sheetrock from the basement ceiling and replacing it with a new panel.

Description of Work: We were in the process of completely gutting and refinishing half of basement, it had an old "laundry room" - a washer and dryer in a old wooden closet complete with hook & eye latches for the doors; and a half bath with the old toilet on a pedestal (to be above sewer line). We were the project managers and called Bryan for an estimate. He came that same evening (accommodating our schedule) and gave a thorough (1 hr.) assessment also giving us ideas for placement of a normal toilet. Bryan put in completely new water and gas lines for our washer & dryer, a new exhaust through the foundation wall for the dryer, moved an existing water line for an external faucet, a new half bath and "bar" sink, demo of old cast iron sewer pipe and replaced with new PVC. The solution for the toilet being below the sewer line was a "Zoller" with connected pump - instead of digging the foundation (another plumber's suggestion).

Description of Work: BZ Dependable was recommended one year ago to my wife and me by a contractor after we purchased our home. Our house was built in the 1920's. Originally heated by coal fired steam, when we purchased the house it was being heated by an ancient oil fired hot water boiler (with an above ground in-basement oil tank) and a combination of radiators/baseboards. Initially we were looking for a general plumber to look things over in the house and have someone to go to with issues. Bryan Zagaro, the owner, came over on time for a scheduled appointment to test the heating system. He charged around $200 for this visit and spent over 2 hours with me tuning up the boiler (as much as possible), explaining the labyrinthine system of pipes in the basement and what all the valves are for and checking that all of the radiators and baseboards were bled and appropriately working. He noted that in three rooms in the house where the prior owners had replaced radiators with baseboards that the baseboard lengths were inappropriately short for the room sizes and that those rooms would be cold in the winter. He was right about that. We quickly realized that the oil boiler was on its very last legs as it repeatedly broke down once the weather got colder and we started using it more. We decided to replace the oil boiler with a gas boiler and to install a new hot water heater. At the same time we wanted to move the boiler to a different location in the basement to free up space; this would require rerouting some pipes and creating a new side ventilation pipe for the boiler. There would be electrical work involved as well and a new gas line would need to be routed to the boiler. One of our biggest concerns was getting the work done in a tight time frame (around Thanksgiving). We asked Bryan as well another plumber and the local utility company to give us estimates for the work. The three estimates all came to within $1500 of each other. Bryan's was in the middle. The other plumber we asked came over and spent about 30 minutes in the house and said he could do the job on Sunday evenings on his own and that he would install high efficiency machines to get us a tax credit. The utility company took two weeks to send someone over, he spent about 20 minutes in the house and 20 minutes in his truck writing an estimate. His estimate was only for the work to replace the boiler, not move it to another part of the basement. He recommended the biggest (higher BTU) gas boiler that the company installed. Bryan came over and spent two hours in the house. He measured the square footage of the heated spaces. He measured the baseboards and the radiators. We discussed how my family and I typically used hot water and how warm we liked the house to be. We went over different options for the new system including optimal location of the boiler, current and future zoning possibilities, the probable need to upgrade the gas line from the street, the choice between a separate hot water heater or a storage tank and where the side vent should be placed. We discussed which rooms needed larger baseboards. Needless to say, we were much more pleased with Bryan's thoroughness and attention to detail.

Description of Work: They cleaned our drain.