Description of Work: I was a long term customer. During the last service call, I thought the price was high but it was my fault since I did not ask for an estimate before the work was done. I did ask for an estimate for the next repair and it double the other two estimates (which were in the same ballpark). TC confused trust with dumb and lost a reliable, in for the long haul customer.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
John S.
04/2014
5.0
plumbing, water heater repair, water softeners
+ 1 more
Had previous work done by Tim from TC Plumbing and Heating ( Hot Water Heater) and was pleased with the work performed. We were looking to have a water softener and in-line water filter installed for awhile now. Since we previously used TC plumbing to do other plumbing work and that turned out good why not bring them back. We are very pleased with the work performed. Will continue to use and recommend TC Plumbing in the future. Great Job!!
Description of Work: Installed water softener and in-line water filter including new shutoff valves and copper pipping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
John S.
04/2014
5.0
plumbing, water heater repair
+ 0 more
Price was right on target and reasonable. Removed old hot water heater,installed new copper piping and replaced with a Rheem hot water heater. Overall work and craftsmanship was top notch,everything was clean,old hot water heater removed and disposed of. Tim was professional and pleasant to work with. Would recommend to anyone and hire again. Great Job!
Description of Work: Installed new hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Jerry C.
03/2014
5.0
plumbing
+ -1 more
TC Plumbing and Heating always impresses. I called to have the sink in my main bathroom replaced. The quote was reasonable.The owners son came out to the house, made sure to cover his feet with protective wear before entering my living room, then moved on to the bathroom where he worked quickly to put in the new sink and hardware. This is truly the best company, I have used them time and again.
Description of Work: change out the sink in my main bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Beata T.
03/2014
5.0
plumbing
+ -1 more
Tim did a great job on my main bathroom remodeling and quoted us a fair price. This was a big job and required coordination and flexibility with various other contractors as well. the whole bathroom was gutted and replaced with new tiling, new jacuzzi tub, pedestal sink ,toilet and corner shower stall. New plumbing/pipes needed to be run to accommodate these changes. Tim helped us with shopping for parts and fixtures, recommending places that would have best prices. When Home Depot delivered the jacuzzi tub damaged he helped us get a replacement tub from them. He was very flexible and accommodating in working around our schedule ( need to have a bathroom functioning) and the tile work etc that needed to be completed. Job was done efficiently and professionally. Tim and his workers were considerate as I had young child made sure to clean up etc. I have recommended him to family and friends and would do so again in a heartbeat.
Description of Work: Renovation of entire upstairs bathroom, included new pipes for jacuzzi tub, sink, shower stall and installation of same.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Beata T.
03/2014
5.0
plumbing
+ -1 more
TC plumbing was very responsive, professional and did a great job especially considering this was not a routine or scheduled call. I came home wednesday evening and noticed a gas smell outisde my front door so I promptly called the gas company. Gas company came out and found a gas leak and informed me we needed to replace the pipe and that they needed to turn off gas so we would have no heat. I called TC Plumbing and they were already on an emergency call that evening but said they could be at my house late morning the following day. TC plumbing showed up on time the next day, evaluated the situation and fixed the problem. I appreciated the fact that they took extra care to not destroy my whole wall ( as they had to cut through sheetrock to get to the pipes). I want to note it was cold and they had to work outside in the snow and inside but were very careful and did not make a mess in my house. (I've had other contractors and not been so lucky) Considering this was an emergency I also think the price charged was very reasonable.
Description of Work: Replaced pipe due to a gas leak in my house. Pipe ran from outside through foundation into basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$369
Jerry C.
03/2014
5.0
plumbing, water heater repair
+ 0 more
Tim the owner was very friendly and professional. We called after 8:00pm and explained we had water in the basement. He came out right away, and managed to stop the water. He was there early the next morning with a replacement water heater. He changed the heaters, carted the old one away and left everything neat and clean. I have dealt with Tim in the past and am always satisfied with the service he and his team of skilled workers provide. I have reccomended TC Plumbing and Heating in the past, and will again.
Description of Work: replace and remove old water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Jenny J.
03/2014
2.0
plumbing, heating & air conditioning/hvac
+ 0 more
Tim Cubukcu gives me an oral quote for installing baseboard for less than $2,000 in August 2013. I asked him to give me the quote in writing, he told me he never done that in the past. He also told me he lives in Springfield and I do not need worry about it. Be a first time home buyer and first time hire a plumber, I took his word. The day before the installation, he came with Nick and raised the price from less than $2,000 to $3,200. I asked him why he raised the price, he told me Nick would do a better job by using 6 people working for 3 to 4 days possibly 5 to 6 days. I felt Nick is more knowledgeable than Tim. So I agreed the price. But, it only took them a day and half to finish the work. On the first day, he has 3 people full times and two people part time. Tim and his workers made many mistakes and Nick fixed it. On the second day, only 3 people working, other people already moving on to other jobs. Rip-off neighbors, shame on him!!!
Description of Work: Baseboard heating installation
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$3,200
Response from TC Plumbing and Heating LLC
The purpose of additional plumbers on this job was to 'shorten' the length of time necessary for its completion. She was never given a timeframe of 5 to 6 days for this work. Additional plumbers were used to help out this customer cause the amount of work required over all in this house was tremendous. She agreed and signed the contract. It went well and she paid promptly. There were no complaints and she called us for additional work.
Jenny J.
02/2014
1.0
plumbing
+ -1 more
Tim Cubukcu who is the owner of the PC Plumbing quoted two separated jobs. One is in basement for $2,200 and another one is in closet on the first floor for $1,800. Total of $4,000. But, other plumbers only quoted around $3,000 for the exactly same work. I called Tim to cancel the work with him, he promised me to charge $3,000. BUT, after they finish their work, Tim was trying to charge me $4,800. Basically he over charging me $1,800. On the next day, I saw water was running down in my closet on the first floor, I called Tim, Tim found out his son Timmy Cubukcu never finished his job on the top ofthe closet, he also made a big hole on the joint of pipes. Also, when we were using shower on the first floor, water flooded my basement, I have to pay Nick to fix it for the work I already paid to PC Plumbing.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Response from TC Plumbing and Heating LLC
This is a paid returning customer at this point. Since she paid promptly the first time I worked at her residence on 9/4/2013; she was scheduled for additional work and we returned on 9/23/2013. There were no complaints for prior work completed. She and her husband were both given a cost of $4500.00 (after negotiating the price down $300.00 from $4800.00). There were no leaks and my employee CERTAINLY did not do what she has indicated in this review. It's just not the way plumbing apprenticeships work with the DOL. She absolutely fabricated THAT statement which was verified in civil court when this customer lost the judgement on February 24, 2014; coincidently the same date she wrote this review. While I understand her frustration with purchasing a house in such bad condition (and feel sympathy for the amount of money she is paying out to various contractors) and in a flood zone as well; she and her husband clearly just didn't want to pay or could not pay (she was also offered credit card services). She did not have one estimate for this work from another company at trial though given the opportunity by the judge. In fact, during the trial; the judge pointed out to her that 1. she did not have other estimates and 2. "my company' had her signature in 3 places authorizing the work and cost.
Fred T.
05/2013
5.0
plumbing
+ -1 more
Tim has always been very helpful, flexible with his schedule and does a good job at a reasonable price. He has talked me through the options, explained what he's doing and explained his work. Everything I've asked for he has accomplished and it has been good quality work. I would definitely recommend TC Plumbing.
Description of Work: Over a couple appointments, TC Plumbing has helped fix a drain issue, installed some new valves where the old values weren't completely closing and installed a new garbage disposal in our kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
Michael C.
03/2013
5.0
plumbing
+ -1 more
Tony replied to my email the next day. scheduled a visit to give me an estimate. He showed up on time. Gave me an estimate the next day. I sheduled the work and Tony showed up on time as scheduled. As with any job in my house, there were some unexpected issues. we discussed the solutions and Tony did the work. He was neat, cleaned up the messes and did the work exactly as we had agreed at the price we had agreed. I cannot say enough good things about him. HIGHLY reccommend his company.
Description of Work: the ran new water lines, installed a basment laundry tub and replaced the shower faucet in the 2nd floor bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
H W.
01/2010
4.0
plumbing
+ -1 more
They are responsive, and they seem to be professional.
Description of Work: TC Plumbing & Heating did some plumbing work. They fixed a leak in the faucet, fixed the shower drain that wasn't draining right, and shut down our outdoor drains.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Heating and Air Conditioning,
Water Filtration and Softening,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps
FAQ
TC Plumbing and Heating LLC is currently rated 4.2 overall out of 5.
TC Plumbing and Heating LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, TC Plumbing and Heating LLC offers free project estimates.
No, TC Plumbing and Heating LLC does not offer eco-friendly accreditations.
No, TC Plumbing and Heating LLC does not offer a senior discount.
Yes, TC Plumbing and Heating LLC offers emergency services.
Yes, TC Plumbing and Heating LLC offers warranties.
TC Plumbing and Heating LLC offers the following services: Residential & commercial gas lines, water heater, and softener, faucet, sink, sump pumps, garbage disposal, sewerage ejectors, boiler & heating systems installation, bathroom remodeling, sewer & drain cleaning.