East Best Piano

The piano was tuned and everything went fine. Thank you.

Michael fit us in on a Sunday for piano tuning. We have him tune our piano every four months and clean it every other visit. I?m happy that he texts me reminders so I don?t forget (I don?t play, but my wife and kids tell me its my job to have it tuned). After several tunings, the piano is sounding healthier than ever. Age of Piano: My wife and I bought the piano 22 years ago from Costco, when we first got married, bought a house and working our way through school. It was the first piece of furniture we bought together. Michael takes great care of this cherished piano! Who Plays: My wife of course! She studied at the Manhattan School when she was in high school and had the opportunity to play at Carnegie Hall. Professionally, she went on another career path, but still plays for pleasure. My children have played other instruments in the New Jersey Youth Symphony, studied at MANES Prep (at New School), Manhattan School (Summer), and other programs. They practice being accompanied by a piano before recitals. Maybe I'll learn one day.

Our old spinet is tuned very well!! Thank you Michael!! Highly recommend.

Michael was very professional. He is an expert at his craft. He was diligent in scheduling and punctual with the appointment. His service was desperately needed as the piano I have has gone years without tuning. Now that my youngest son has found a love for the instrument, it needed this service badly. Now that Michael has come and gone, my ears enjoy the beautiful sounds that son plays.

Always tunes and cleans piano for us (it gets dusty with the top up).

I had decided to start giving two of my young grandchildren piano lessons. My childhood spinet was located at one daughter's house, the other, a recent purchase was at the other daughter's house. Michael 's e-mails were courteous and friendly. He made sure to get all the details straight ahead of time. He also gave us a "ball park" estimate on the tuning price for the two spinets. He arrived exactly when he said he would and got straight to work, looking over the piano. This piano had not been tuned in years, and it sounded awful. He explained the possible problems in the tuning and repair of such an old piano, and specifically the difficulties of repairing a spinet. He then asked if we still wanted to go ahead. At no time did I feel pressured. He went ahead with the tuning, which he does the old fashioned way, by ear, using a tuning fork. He fixed some tight keys and tuned the piano beautifully. He asked for a 10 minute cigarette break, which he took on the front porch. Then we went to the second house to tune the second piano. That one was in better shape, and it required less work. What I liked about Michael was that he explained everything he was doing as he was doing it, so I got a real education as he was tuning the pianos. He is a cultured, personable gentleman, and I enjoyed spending the afternoon with him. He is extremely knowledgeable about pianos, and I won't buy another without his advice. If you need your piano tuned, call Michael. You won't regret it!

Michael did an excellent job with the tunings. He tunes by ear, and it was apparent that he does have an excellent ear. I was very pleased with the results. He had to work around the school schedule and school cancellations due to snow, but went out of his way to be sure the pianos were tuned in time for the concerts. He is very professional and courteous.

Called Michael in the morning and he was able to give me an appointment later that afternoon. Showed up promptly at the time promised. Was very knowledgeable and efficient. Will definitely call him again in a few months when we need another tuning.

I was very satisfied with the referral I received from East Best Piano.

We have used Michael twice, both times he was extremely professional and very knowledgable. The piano we bought was used and a starter piano. Michael gave some great tips for when we upgrade.

Michael is very professional. The piano, circa 1928, was a bit out of tune, but I noticed a certain shrillness in some strings. He went right to work and tuned it to itself, rather than to 440, no doubt because of its age,. which was fine with me. When I played it, it sounded perfect. I would definitely call him again when necessary.

No problems whatsoever, he was extremely professional.

The gentleman came early!! Our piano was in pretty bad condition according to the gentleman, (This was later confirmed by the owner of the Company.), but he did his best with what we had.He does not do any work until he has your approval and he tells you up front how much it is going to cost. He worked for HOURS!! Out of courtesy, I got him some tea and a sandwich because it was getting so late. He did ask for my assistance because he had just had hip replacement surgery and was not as agile as usual, but gave me a discount. I know $200 sounds like much, but I think it was worth it considering the effort. The only thing he did not honor the 10% discount to new customers as advertised on his web site which is false advertising!! Boo!!

Mr. Gopenko was great to work with. As my piano hadn't been tuned for a while, it had gone a little south of A440. He suggested a couple options: (1) retune it all the way back up to A440, but face the possibility of having it go out of tune again fairly quickly because of the extra pressure on the strings & pegs; or (2) tune the piano at its current pitch, i.e. a tad lower than A440, and then over time, gradually bring it back up. This way, it would be more likely to stay in tune until the next time it gets a tuning. I went with the 2nd option because it's not like I'll be playing with an orchestra any time soon. So....this is why pianos really do need to be tuned every 6 months! Next time I will get it tuned again promptly at 6 months! Mr. Gopenko also gave me a quick tour of the inside of the piano and the mechanics, because I was interested and was asking questions.

I called Michael to make an appt and he was able to come on a Sunday morning. He arrived and immediately went to work. He was very friendly and answered my questions. He tuned the piano and when we asked him to look at a pedal that was squeaking, he was very easily able to see what the problem was and fixed it. He was professional and charged a reasonable price. He also worked efficiently so he did not take up much more than an hour of our time. We will definitely bring him back next time we need to have the piano tuned.

Really bad experience. Michael came in and told me my piano sucked and that it had not been tuned for 8 years. It is a fairly new piano (2 years old) that had been tuned and moved. He wanted to charge me double the amount to tune the piano as he had specified on the phone. I told him that i wasn't interested and would get someone else and out of the blue he could suddenly tune the piano for the original price. I do not appreciate this lack of professionalism and the attitude. I would NEVER recommend this person again. I don't know who the people are who recommend him but I definitely would not give him an A.

Michael is very nice and professional. My piano hadn't been tuned for years. After his service, the piano sounds great. I will use him again.

e tuning--I have a beautiful Mason and Hamlin piano that hadn't been tuned in a long, long time. Michael said it really needed two tunings done a week apart but he was able to bring it into shape during the single tuning although we scheduled a 2nd tuning 3 months from the date of the first tuning. Michael really knows what he is doing and I was very pleased with the result.

Excellent. Came on short notice, and very qualified. Importantly for us, he took an interest in the overall condition and function of the instrument - not just in its pitch. By the way, when he was done the pitch was great! Playing it again!

I was very satisfied with his services. I would use him again.

This company is GREAT! Mike, the owner, followed up from our first tune up with him (a few months ago) and reminded us that we needed a tune up. I emailed back, and he called me back the next day. He fit us into his schedule, happily and came to our house 2 days later. He is extremely good at tuning the piano, and very efficient with his time. He called to say he was running a little late about 1 hour prior to our appointment time, and yet arrived within 5 mins. of the appointed original time. He apologized for being late, and told me he always calls if he might be late because he never wants to waste anyone's time, especially a customer. He was friendly, professional, and explained everything he was doing and why he was doing it. He was happy to point out options to help improve the sound quality and condition of the piano, but he didn't ever pressure us into any unnecessary work. Now, three week later, the piano is still sounding wonderful, and I will always use East Best (and Mike) to tune our piano.

The tuning went very well. He happened to be available that day, so he came a few hours later. After he heard the piano, he told me about three different tuning and each price. I chose the double tuning, so he tuned the piano that day, which took about 90 minutes. About 10days later, he came back to tune the piano again and replaced the part. That took about an hour. I will have him come back again in a couple months to tune it again. After that, I will be on a six- month schedule. He was very informative, prompt, and professional.

We have employed Michael's services as a piano tuner for more than fifteen years. Together, we've been through two Steinway uprights and a baby grand Mason-Hamlin. Over the years Michael has become our “piano man”, the one to address our questions and concerns not only about piano maintenance, but also while choosing a new piano. Extensive knowledge of his craft is equal only to highest quality of the work he performs. Michael is extremely reliable, always showing up on time, never failing to return phone calls or e-mails. In addition to all his work-related virtues, Michael is a very pleasant person. Friendly and polite, he is always ready to answer any piano-related questions one might have. We highly recommend him to anybody aiming for a well-tuned piano at as reasonable price.

Michael was simply brilliant! He was prompt and extremely attentive to detail. Everything was explained thoroughly. His knowledge and expertise were evident from the start to finish. Pricing was very good for a piano that hadn't been tuned for approximately 30 years or more. We plan to have him back for regular tunings and maintenance in the future.

I contacted him a few days ago after noticing his reviews on this site. We made an appointment and he came on time. He was very professional and knew exactly what he was doing. Explained that because of my piano being so out of tuned, most people will charge double for a 2 visit deal. He completed a comprehensive tuning in one day and was in depth about explaining my particular piano's details.