ATS Environmental

Buyer beware!

They were easy to schedule, arrived promptly and the report was competed quickly - no complaints!
Plus - their results are guaranteed, in case something is ever found while i own the home.

The provider was on time.  1st the basement was checked.  Then the technician swept the grounds surrounding the property.

2 Weeks later, my mother got a letter from the NJDEP saying she had an oil spill and they wanted $400 dollars and a bunch of reports. I called ATS, the salesman I was dealing with didn't know anything about it and asked me to fax the letter to him. He e-mailed me and told me someone would call me with more information. I immediately got a cal from Environmental Management Consultants (EMC) who informed that they were a division of ATS and could they send me a proposal for soil remediation at my mothers house.  They sent a proposal for $7215/day for removal of 20 tons of dirt per day plus $2200 for the reports
.I asked if soil samples were taken and was told no because it was evident that there was an oil leak as there was oil in
the bottom of the hole. After I started questioning them, they produced a soil sample they said came from my mothers removal. It showed that there was contamination.
ATS or EMC then produced another estimate for $4349.50 to do more samples and if everything was ok they would fill out the reports.  I would also have to send the state $400.
I fired this company and it's division EMC. I hired another company to take samples which came back as "non-detect" as in NO OIL DETECTED. They wrote a letter to the NJDEP stating that this incident report never should have been initiated. The samples and the letter cost me $1625.  I have received a letter from the state stating that they have removed the case from it's books.
This company thought they were dealing with a hard of hearing 86 year old woman with a language barrier and with  the NJDEP holding the gun, they were going to rob her blind. I think that once they got their hooks into her, they would have taken her for all the money she had.  STAY AWAY FROM THIS COMPANY. Ii HAVE PROOF THAT THE REVIEWS ON THEIR SITE ARE ALTERED AND BAD REVIEWS ARE REMOVED.
 

I was actually out of the country and I needed this done immediately for a house that I am in the process of purchasing. I was able to set up the appointment very easily over the phone. They gave me all the details and they were very pleasant.  I had my realtor go to the appointment for me, but she said they were fabulous.  I received a very detailed written report within 24 hours, which was great because I could pass that onto the home sellers.  Would definitely recommend in the future!

unknown

unknown

Scheduling the call was super easy. I called and asked about the service I needed and was delighted that they handle this type of thing, searching for underground oil tanks, so we made an appointment for later in the week.

Reed was right on time and went above and beyond; using his metal detector in two crawlspaces that were difficult to get into and navigate around in. He also swept almost the entire property (.24 acres) with his detector and did not find anything other than a storm drain that I didn't even know existed.

I wish everything was this easy! Highly recommend.

Mark

unknown

Office staff who scheduled the inspection were very responsive and very easy to reach / work with. Technician arrived on time and performed test. Apparently he was under the impression that the test was for an active oil tank so he seemed slightly annoyed that it was inactive. However we spoke with our contact at the office and she handled the work order change. Results were delivered in a timely manner as promised and the office staff was able to answer the minor questions I had about reading the report. I would definitely recommend this provider.

The inspection had a 5 day lead time to get an appointment and I chose them based on their website as the company that was recommended to me no longer did it due to conflict of interest (They remediate soil and remove tanks. The feeling is that companies that remediate or remove tanks shouldn't also be doing the testing. This is also true with ATS they don't remove tanks. The technician arrived early, took the samples and appeared to do everything in a professional manner. He was friendly and answered all my questions in a complete manner...questions I'm sure he answers multiple times a day. The tests took 6 business days which was longer than what was promised of 5, but it wasn't a problem for me as I was still within my contract time frames. I did however keep getting questions from everyone (real estate agent, girlfriend etc) so I would have preferred they got the results in time. Overall a good experience....

See above.

Keith was very professional and arrived right on time. He explained every step of the tank test and even let us listen to headphones for the tightness test ourselves to help us understand how it works. He had to bore through the driveway to take soil samples but cleaned up and patched it very neatly afterwards. I received the reports via email the next morning. Highly recommended.

Inspector arrived, looked at the tank, pipes and d-box. All this company does is inspections, so they appear to be objective. Inspector was thorough, patient and let me see how all the open lines/tanks operated. I'm going to say that I got what what I paid for, although $650 is steep. It's just hard to find anyone else that offers the same thorough service, and septic tank worries can you up at night.

Went quickly, smoothly and inexpensively. Well worth the money for the peace of mind.

After a bit of back and forth on the phone scheduling a tank scan for the property with ATS's office personnel (not the most responsive about calling back but everyone was nice and professional), the tank inspector showed up on time and completed the scan of the property and the basement. I received a report in the mail (thankfully no tank). I was able to arrange everything over the phone, via credit card, without having to be there in person (since the home was not yet mine, my Realtor met the inspector at the property) and ATS was significantly less expensive than some of the central-Jersey companies that I had called.

Order tank test via telephone. Representative was on site the day and time as scheduled. Provided answers to test conducted and provided written report and soil lab analysis via email. Company also takes credit cards.