Rich Tree Service Inc

After two very good experiences with Rich’s Tree Service my last experience has been less than satisfactory. I thought I was requesting a more thorough tree trimming last year, trimming the branches of three trees by 4 to 6 feet. This seemed to be reflected in the estimate I was given. The trimming took less than half the time previous tree trimmings took (around 45 minutes) and there was significantly less tree debris on the ground than previously. My impression was supported by the falling of a large dead branch in a wind storm a few days after the trimming was completed. I contacted Riche’s Tree Service for an explanation and was told that someone would come out and either discuss the matter with me or complete the tree trimming. No one came out. This same process was repeated two more times. As of today, nobody from Rich’s Tree Service has come out to either discuss the inadequate tree trimming or finish the trimming.

They did an excellent job. Trimmed 3 trees, cleaned everything up, it was like they never came!

The men were experienced, professional, and an absolute pleasure. They were very helpful and trimmed my tree exactly how I wanted it! So pleased with the service I received. They also cleaned up everything!

Arrived when promised, did the work quickly and efficiently, will hire again.

Had a large front yard tree removed by Rich Tree Service. They arrived when expected, removed the tree and ground the stump and surface roots per our agreement. Work was professionally done and at a reasonable price.

First let me say I dont take pleasure in giving any business a bad review, and i will just stick to the facts here and why I give them a 1 star review. I have been using them for 15 years to cut trees down for me, quality of work they did and the work crew are great no issues with them, my issue is there price gouging. This year everyone seems extremely busy due to the storms, i get it, I tried to get an estimate from the for 2 months and finally when the person came to do the estimate his name was Charlie, gave me the most ridiculous estimate I have ever seen to cut a tree down, This tree at a high should not have been more then $1,800 maybe even $2k which is on more of the very high side, he quoted me over $3,100 to take a tree down, also they have always charged me $300 for stump grinding and decided to be very generous it seems to charge me only $200 wow. Then when i called the office I spoke to a lady there and asked to please pass on this quote to Rich and let him review it she said she would and never did, another lady called me back and said Charlie said thats the best price and when i expressed to her that i never got such a high quote from them and I have been a customer for 15 years her response was SO WHAT I DON'T CARE!!!!! Nice way to treat your customers. I have called several places all quotes came under $1700 and was able to get someone to do it for under $1,400. Do your research shop around cause they are price gouging due to the fact they are so busy, if they would of told me we cant take it on right now I would be okay with that... now our 15 year relationship is over and will never do business with such a dishonest company.

They arrived on time, explained how the trees were going to be taken down, placed large mats down where necessary, and did an excellent clean up. Three very hard working men. Their estimate and final invoice was lower than my other estimates. They were doing work across the street and gave me an estimate on the spot.

Rich Tree service was sky high with their estimate. It was close to double the price that I paid. I am a thrifty person who shops around for best price and quality. I hired Cruz from Morganville. They did a very good quick job in only 3 hrs. The price was great and they removed everything they cut. Could not ask for anything more.

I felt it went very well. Well organized and knew what needed to be done. Very pleased with results!

I called and got the quote the next day. They came today and cut down the tree, they did a clean and neat job, and acting very professional.

Just great. The men were highly qualified, courteous. They did a remarkable job cleaning up. We would recommend them highly.

Their crew arrived, climbed the trees, took out all the dead wood, and provided the clearances that I requested with a minimum of fuss and bother. They did a very professional job.

They were very responsive and sent a quote detailing the job. I didn’t use them because another tree service was slightly cheaper and was able to do the job the same day. The other company was already working around the corner. I highly recommend them very professional, reasonable, and responsive.

Rich Tree Service did a thoroughly professional and quality job. Would use their service again and recommend them to others.

Had Rich Tree Service Cut Down 4 trees. They are a highly mechanized efficient operation and all trees were cut down using a cherry picker. Only took about 3 hours to cut down, completely remove and chip two pine trees and two ash trees. They also ground down all the stumps except one, as the stump grinder needs a five foot path to get to the stumps. One tree was situated where the stump grinder could not reach.

We were away on vacation when this occurred. We came home the next day to assess the damage and our neighbor, whose home took the full brunt of the damage, had hired Rich Tree Service. Rich had his chipper parked in our driveway, we had to park on the street. They went through our gate to our backyard, tore up part of our front lawn, pulled part of the branch and put scratches on the side of a trailer parked in our rear yard. When we called them to inform them, the gal who answered the phone laughed about it and said it would be one to two weeks before someone came out. One or two follow-up calls by us offered no response. By no standards, professional.

They did a wonderful job trimming the large oak tree in front of our home. They showed up on time and cleaned up after they were done. Would definitely hire them again.

It went smooth. They were prompt did the work and cleaned up all the mess.

Fantastic service, took a huge tree down in a matter of a couple hours, zero damage to my lawn, had it chopped up and stump ground before i was home from work. Reasonable price and great communication. Can’t go wrong with these guys!

They came out quickly gave me an estimate on two 45' trees after a major storm dropped half of one tree in our neighbor's yard that barely missed their house, and the other half was threatening to fall on our house. A second tree that was threatening to fall on our house was also removed as a precaution before the next storm. All of the workers were very friendly and hard working using professional equipment. After grinding out the stumps and cleaning up the debris my wife was extremely happy with the result. We will certainly use this service again when the time comes.

Very well. Here and gone in three hours.

We called Rich Tree Service because part of our tree fell on a neighbor’s fence and home. It was easy to set up an appointment to have the work quoted. In fact, it was the quickest response out of all the companies we called. The crew arrived before the scheduled time, were very professional and went over all the work to be completed. We would definitely use their services again.

I received a call back and a quote was issued within three days of my call. The price was fair and the trimming crew was very professional.

It took several weeks for them to come to do the work but when they did come they did the work quickly and efficiently. Also, their price was significantly lower than a competitor.

Very pleased with the work and clean-up.