ProClean NJ Inc

not good , they used scare tactics to try to get me to purchase different services

Other than the technician not speaking very good english, the service was fine.

Andy came on time and started immediately to inspect the dryer located on our 2nd floor. He then moved the dryer to get access to the vent and used a power tool with several extensions of brushes to clean the vent duct. We also had a little leak causing some lint build up by the vent, he taped it. Then I asked about duct cleaning that was offered as a part of a coupon deal. He explained what was to be done and what was covered by the coupon. Unfortunately, ours has 2 returns and not having had this done previously, he would need to make a 4" hole by the return near the furnace for the suction pump. He then used compressed air on each vent and return vents to push dirt into the suction pump. Both service took about 90 minutes and I was happy with the service. My only wish was that the dryer vent inspection would include inspection of the vent exit on the roof.

It went great! Andy and is coworker showed up on time and did a wonderful job. So nice and knowledgable as well! Definetly recommend this company again.

hired Proclean for cleaninig the Dryer vents and also the chimney. They did a fantastic job both times. Their price is also reasonable and they are very professional

technician showed up promptly,as promised. I am just finishing up on a major construction job on my house so had a lot of dust in house. In furnace room cement floor was opened up which spread a lot of dust throughout house. I also had walls that were sheet rocked and attic insulation that had gotten around the house with various rooms being opened up. Tech went through and was able to clean out the effected areas. I also had him check a/c coil and was told it was in good shape did not try to up sell me into having it cleaned. which was appreciated.

I called Proclean to make an appointment, they were very easy to talk to and very accomendating to meet my needs. Jeremy of Proclean services came right on time. He was very professional, friendly and knowledgeable. He explained everything before starting the work. All the work was done in 2 hours. The price quote was very reasonable for the work done. He showed me before and after pictures of work done and the old filters. I am very pleased and would recommend this company and especially Jeremy. Thank you!!

They came in and they were clean and courteous. They did a good job cleaning the duct. They were fast, efficient and professional.

No mess. Very polite. Protected room from soot. Got to work immediately and gave a short to the point assessment of what was done and the condition of the chimney.

It went very well, the ducts were very dirty. The technician, Jeremy was very polite and efficient and very clean. He cleaned up everything and left no mess. He is a credit to his company! I am very impressed! I would highly recommend them to anyone.

It was good and quick service. I was very happy with it.

They were late when they came first. The problem with that also is that they blew out the dimes with a forced air which I don?t think is going to clean the whole duct. The problem again is they don?t know what kind of procedure they have in their website. When I called them up, the secretary said she does not know what procedure they do. The problem is I already paid through Angie?s List so I just let them come over and do their stuff. That was what they did with the dimes hoping that cleaned out the ducts well. But I don?t believe in that technology or procedure. I don?t know why they are selling that product or service. I think it will only clean about two thirds or two feet of the duct but how about the rest. I don?t believe in that procedure. Even though they were late, they came over and cleaned it out. However, I just don?t believe in the product or the service that they provided. The cost is so expensive for that kind of service. The receptionist was okay. They did not call me for the schedule even though it was stated that they there that they will call me and I was the one who called them to schedule. They were one hour late.

The worker showed up on time and was nice and polite. The only problem was that I had paid for a vent cleaning package in advance, and he charged me $50 extra because he had to do something extra to get access to a vent. But it took like 30 seconds, and it seemed unfair to charge extra on a flat fee. Also, he tried to upsell me with some sort of organic spray throughout the vents. I did not pay for that.

It went very well. The guy came and did a very good job.

The Pre arranged Angie's prepaid price deal was more than the job would have cost a nonmember, Obviously the problem is Angie's list and not the company

Did a good, quick job. But left a pile of ashes on my lawn and left the wood stove area dirty

They did a good job and I was satisfied with their work.

Quick, thorough and efficient. Great job!

Sam & Alex arrived at the scheduled time and promptly got to work on the chimney. They were polite and courteous and finished the job in no time. They covered the area around the fireplace and made sure that it was clean when they left.

He came on time anf did a great job! He cleaned much better than the one I used in the last 10 years!

The provider claimed we did not have a voucher number for them to bill to Angie's List despite the fact that we provided same. They also said that the service they provided was on sale and 1/2 the price of what we paid through Angie's List. They told us to contact Angie's List for a refund of the original amount. After contacting Angie's List, they told me that they would contact vendor and they should contact us. After not hearing from the vendor I called and spoke with someone, explaining the problem. On the 1st day, was told that the manager was with another customer but that she would get back to me before the end of the day. I did not receive a call back so I placed another call the next day. At this time, the same person told me the manager was not in the day before and that is why she did not call me back??????? Again, they told me she would return my call.. After not receiving a call by the end of the day, I called again. This time the receptionist said the manager was not in but that she had called yesterday and left a message. There was "no" message on my machine. This issue remains unresolved. Based upon their lack of customer service, I would neither recommend or use this company again.

Great!!! Very professional, reasonable, and efficient.

The good: They were courteous, on-time, the guy appeared to work h****** a very dirty chimney, and the price at $95 was excellent. The bad: No one went on the roof to inpect or clean the upper part of the chimney. They didn't spend much time on the job. Nothing was laid down to keep the floor clean. The cleaning tools were laid right on the floor. The guy tried to wipe with paper towels afterwards, but this didn't do much. The guy didn't seem to be a specialist. He used his shrt over his face instead of having a mask. I asked about inspection, and he said "everything is good". The fireplace area appeared to be much cleaner than before, but I have no confidence that the residue was removed much more than a few feet up the chimney, or that an actual inspection was done. It appears that the previous house owners used the fireplace very frequently. I have concerns about residue buildup and safety in the upper part of this chimney.

After the cleaning our Drier finally started to work like a new one. We are extremely happy. Before that the drier would take 5-6 hours to dry the load, now back to reasonable 40-50 mins !!! Think of the savings in time and money !! Best money I spend

Abdu was very nice and efficient. He did have to cut some areas to access the main vents and also I added the sanitizer as well. I also had him clean the dryer vent. But everything is great!