The products were delivered as promised and on time - with one exception. I ordered a matching stair nose as part of the flooring purchase. When the product was delivered, I was told the stair nosing was on back order. No problem I thought since I would not be needing it for over a month. Well, the month came and went, and I heard nothing. I called Kevin ( our sales person) 5 times over the course of a week and a half. I never got a return call. I visited the store on 6/30 and (amazingly) although the store was open, not a sole was on site. I left a note asking for a call...Nothing. In the time since I received the product, I developed another issue. None of the 17 cartons of product I received had any indication of the manufacturer, or warranty information. I thought this strange and wanted to have that question addressed also. I considered both of these to be very small issues, however, the complete lack of response I got has totally soured me on this company. If they ignore these small issues, what would happen if there was a big issue. I'll steer clear of this company in the future. I suggest anyone considering the services of Circle floors proceed with caution. I've already revoked my recommendation to a local handyman and contractor friend.
Description of Work: Sold me Stair Treads and 400 Square feet of Kempas hardwood flooring that I self installed.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
$3,000
Kimberly C.
01/2015
5.0
flooring contractor
+ -1 more
They were very friendly, courteous and professional.
Description of Work: New kitchen flooring and baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Thomas C.
07/2013
5.0
flooring contractor
+ -1 more
We had used them some years ago also and they did very good work. I would give them top marks. I don't recall the price.
Description of Work: I used Circle Floors. They installed a floor. It was a couple of months ago.
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Service Categories
Flooring Sales and Installation
FAQ
CIRCLE FLOORS is currently rated 3.7 overall out of 5.
No, CIRCLE FLOORS does not offer free project estimates.
No, CIRCLE FLOORS does not offer eco-friendly accreditations.
No, CIRCLE FLOORS does not offer a senior discount.
No, CIRCLE FLOORS does not offer emergency services.