Central Jersey Fence

never called me to give quote

They came to my house without notice a day earlier than expected as I planned to be at the house when they came for the estimate, Their estimate was ridiculously high.

Great work. They responded to our call and showed up with an estimate in a timely and professional manner. On the day of installation they took great care and their attention to detail reflects the quality of their work. We are very happy with the results.

unknown

They did a very good job. They delivered the fencing on time andinstalled it the next day.

I had a white cedar stockade fence installed by this company just this past summer. I had a misunderstanding with the person in their office, just at first. He called back to inform me that my materials were delivered, and that a crew would be out the next day. Before 8 the next morning, the installers arrived. The foreman (I suppose) knocked at my door and let me know they would be starting, and he went over my survey with me. Once we were done, I watched as they unloaded the sections. I was very pleased with the quality of the wood. Then I watched them remove the old stockade fence. They were amazingly fast. The installers continued to lay out and begin to install my new fence. Although they didn't finish in one day, they neatly removed ALL the piles of dirt, and ALL the debris from the old fence. The next morning, they quickly installed the last few panels, and the foreman knocked once again. He let me know how deep the posts were in the ground, the drop pins on the gates, about how they cleaned up, and if I would be giving him the balance or mailing it to their office. I was so pleased I went inside to get a tip! I would definitely call this company back for any repair work or storm damage. They do excellent work. I'm just glad I have a fence I don't have to worry about!

I was very disappointed with the customer service. They did not communicate well about the installation date and I received different instructions each time I asked - one person said I needed to be home; another said I didn't. They made decisions when they installed the fence about the placement that we never discussed. They should have called me and asked. Moreover, there were problems after the job was done and I called and email multiple times (over 5) and a few times they responded telling me that they would come to fix the problems but never showed nor called to reschedule. After 6 months (no exaggeration, here) they finally addressed the open issues. I selected them from three bids I received and they were the most expensive but I chose them because they are a family business and seemed like they stood behind their products and installation. I wish I would have saved money and selected another fencing company. The fence looks great but not worth the hassle.