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RJ Custom Awning Co., LLC

Awnings, Electrical

About us

RJ Custom Awning Company is co-owned by brothers-in-law Russ DiBella and Jack Hill. They manufacture new (and service existing) residential and commercial stationary and retractable awnings and canopies.

Business highlights

12 years of trusted experience

Services we offer

RJ Custom Awning provides all services on new or existing residential and commercial stationary and retractable awnings and canopies to include spring rehangs, fall takedowns, seasonal storage, cleaning and any type of repair, restitch or recover needed. We also remove - sometimes at no cost - any canopy frames or awning frames no longer needed or wanted.

Services we don't offer

We do not replace non-working motors or other mechanical parts for retractable awnings or canopies.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

%



Accepted payment methods

Check
Financing Available

Reviews

5.073 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 73 reviews

Maggie P.
12/2024
5.0
awnings
  + -1 more
great working with such professionals and I love my awning.
Description of Work: A awning installed over back patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from RJ Custom Awning Co., LLC
It's always good to know your efforts are both recognized and appreciated. But it's a bonus when those efforts result in someone enjoying their home and their outdoor living space a little more. Happy to be of service!

sue G.
05/2024
5.0
awnings
  + -1 more
we have had RJ Awning create, hang and at end of season remove our awning for years. They are very professional, quick with their work, awning is well constructed. They send out reminders to schedule appointments.
Description of Work: my awning is removed before winter and they rehang in spring. If a new awning is needed they have a good selection of materials

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from RJ Custom Awning Co., LLC
Meeting our objectives with each customer every day - how it should be done. And our seasonal reminders take one more thing off of their To-Do list and make the process that much easier for all.

Stacy C.
05/2024
5.0
awnings
  + -1 more
We love our awnings! Top notch and professional!
Description of Work: Removal of aluminum awnings and install of new Sunbrella fabric awnings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
Always happy to know that customers love the new look on their home or business... and the accolades are a bonus.

Christine T.
08/2021
5.0
awnings
  + -1 more
Perfect!! We didn’t need a new frame so Russ was able to measure the existing frame and dropped off a new canvas in the color we wanted.
Description of Work: Had a new canvas awning made

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
We'll do whatever is necessary to make it work for each customer's individual needs.

Kevin L.
08/2021
5.0
awnings
  + -1 more
Oh, the represent of this company came to our home promptly. He was to open and set awning back on track. He took the time to explain what had gone wrong and how we could prevent it from happening again. He patiently took time to explain everything to us. The price was very reasonable! I would hire them again any time!
Description of Work: Our Sunsetter motorized awning was off track and stuck halfway open

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from RJ Custom Awning Co., LLC
Although the awning wasn't purchased from us, we were glad to be able to assist with fixing the issue. Good word of mouth can come from anyone at anytime... even from non-customers who then become customers as a result of good service.

Matt G.
08/2021
5.0
awnings
  + -1 more
From my first email inquiry about the product, all the way through the week after the installation was complete, RJ Awning was extremely responsive and incredibly helpful. There was no pressure for a sale on the first inspection to provide a quote and any questions that my wife or I had, were answered clearly and thoughtfully. At every step along the way I knew what the status was and they made sure to communicate next steps and estimated timing. My wife and I are extremely happy to have the awning and I cannot recommend the team at RJ Awning enough for anyone looking to invest in an awning. They make the process easy and the overall experience is positive.
Description of Work: Awning installed over back porch area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
As indicated on our website's homepage, our goal from the beginning has been to "provide our residential and commercial customers with exceptional, professional and responsive awning services." This customer clearly experienced that and felt helped along the way with open communication in a no-pressure situation. In other words... it was a win-win!

Dolores S.
08/2021
5.0
awnings
  + -1 more
Awnings were installed in a timely and efficient manner. Russ DiBella the owner of RJ Custom awning Co. was so easy to work with. He was professional and helpful in our decisions.
Description of Work: needed awnings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
"Timely... efficient... easy to work with... professional... helpful." Not sure there's much more to making a customer happy than that... but if there is, we'll find a way to do it.

Elaine B.
08/2021
5.0
awnings
  + -1 more
Perfect. Russ was wonderful to work with and was so responsive every time I had a question. The awning is beautiful! We highly recommend this company.
Description of Work: Purchased a new awning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
There's that word again... "responsive." Communication helps to alleviate confusion. And when the level of expectation is set and all parties are on the same page, the outcome is likely to be very positive (even "perfect" or "beautiful").

Rich M.
12/2020
5.0
awnings
  + -1 more
Great. I highly recommend RJ Canopy !
Description of Work: They have fabricated a large canopy for us. And did the install/takedown for years as well as a repair on the prior canopy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
'Nuff said - we'll take it!

Joel H.
12/2020
5.0
awnings
  + -1 more
I have used RJ Awning for over 10 years and have always found them to be reliable, using quality materials, and having outstanding customer service and relations. When my daughter needed an awning they were the ones I contacted. They did an excellent job.
Description of Work: Motorized awning for daughter's deck.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
Do it right the first time and, if you're fortunate, you'll hear back from them the next time (and the next time... and the next time...). Happy - and thankful - to be the go-to awning company for our customers. We certainly appreciate it and continue to earn it.

lucille M.
12/2020
5.0
awnings
  + -1 more
RJ awning did a beautiful job making our new awning. He was very helpful in color selection and very communicative.
Description of Work: new awning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
It's always good to hear we helped make things a bit easier when customers are unsure about something.

Margaret S.
08/2019
5.0
awnings
  + -1 more
Had a great experience with Russ and the replacement process was laid out with timeline, pricing and installation process. I was more selective on fabric and that took a bit longer to find the right match for our home. He was patient and we found the perfect match for the existing awning unit. We are very happy and love the new, classic awning. Highly recommend! Thank you!
Description of Work: Replacement awning fabric

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from RJ Custom Awning Co., LLC
"We shall install no awning before its time" - or at least we won't install one until just the right fabric is chosen. The rest of this review speaks for itself - and we appreciate every word!

R B.
08/2019
5.0
awnings
  + -1 more
Russ and his team were terrific. We were selling our house and needed our awning replaced ASAP. Russ was incredibly understanding, very responsive and came out right away to help us out. They even temporarily repaired the existing awning free of charge as we awaited the new awning. They had the new awning ordered on a rush basis and exceeded our expectations. Can’t imagine finding a better awning company. Highly recommend.
Description of Work: Replacement awning over patio

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Response from RJ Custom Awning Co., LLC
When special circumstances call for it, we'll do whatever possible to make it work. If it's important to you, it's important to us. And of we can't quite meet the requested timeline, we'll advise immediately as setting the level of expectation is where the trust between client and contractor begins.

LEN F.
03/2019
5.0
awnings
  + -1 more
My wife and I decided to replace our old 18 year old SunSetter awning with a permeant awning that would be lighter in weight, withstand wind and rain and would still allow light into our kitchen window. We shopped around and found the Palram Joya 10 ft. x 14 ft. patio cover on the Home Depot website. Our only issue was that the installing of this patio cover was a Do It Yourself project and I really did not want to attempt the installation myself. RJ Custom Awning Co. to the rescue! I looked on Angie’s List and found RJ Custom Awning Co, a company with an excellent rating. I sent Russ DiBella (the owner) an email one evening and he contacted me the next day! Wow! The company had never installed a Palram patio cover however after doing some research on the product (took about a day) they told me they could handle the installation. We were so pleased that they were willing to help us and in the process we discovered why they earned and deserved their Excellent rating on Angie’s List. Here’s why: They are very friendly and helpful. They are extremely professional. They are extremely dependable. They are highly skilled. Their charge for installing a 10 ft. x 14 ft. Palram patio cover is a very reasonable $800.00 The rest of the story; they came out and took a look at our house and the patio cover parts and pieces (a lot of pieces) and then setup an appointment to do the installation which went flawlessly! They did a wonderful job! Our new patio cover looks great and our grandkids and my wife and I love the ability to sit outside when it’s raining. For those shopping at Home Depot, the Palram Joya awning/patio cover is well made with a good warranty. It is not the awning for you if you are looking for heavy shade however it does provide about 40% shade coverage. We are really happy with the quality and look of the Joya patio cover! So if you live in the “New Jersey or South East Pennsylvania market place” and you’re interested in any kind of awning, you can’t go wrong with RJ Custom Awning Co. They sell and install retractable and permanent awnings for any type of house. Likewise if one of the Palram patio covers works for you go ahead and order it you won’t be sorry. Just get RJ Custom Awning Co to install it! Len Fedullo
Description of Work: Installation of a Palram Patio Awning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from RJ Custom Awning Co., LLC
Another example of no job too unique... we'll try anything once! This worked out very well as the customer was as nice and "professional" as he says we were. He placed his confidence in us and, as per his review ("They are very friendly and helpful. They are extremely professional. They are extremely dependable. They are highly skilled."), we did not let him down.

Deb A.
10/2018
5.0
awnings
  + -1 more
Excellent. We have had a new deck canopy and window canopies manufactured by rj. They do excellent work and are great people too. They are always responsive and the quality of their work is perfect. I hIghly recommend them!!
Description of Work: New window awnings installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
"Always responsive..." - as per the mission statement on our website. The rest just falls into place if you make sure you're there when needed. The compliments, good reviews and recommendations are then icing on the proverbial cake.

William S.
10/2018
5.0
awnings
  + -1 more
Quality and professional company! I have used them for over 10 years and would recommend them to anyone. Not only is the product excellent but the customer service goes along with it. Timely on hanging and removing. Thank U
Description of Work: Porch awnings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
There are those two words again: "quality and professional"... and those other two words again: "customer service"... and those other two words again: "excellent and timely"... get it?

Pat G.
10/2018
5.0
awnings
  + -1 more
Excellent! These guys are the best! Don't hesitate to call you won't regret it.
Description of Work: New awning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Response from RJ Custom Awning Co., LLC
Can't say much more than that!

Terry S.
10/2018
5.0
awnings
  + -1 more
Russ (RJ Custom Awnings) responded to my call promptly, talked to me about our ideas, came out and measured, helped make our ideas a reality, gave us a quote and provided excellent product and outstanding customer service. We've used RJ Custom Awnings for 2 special projects and wouldn't hesitate to call them again.
Description of Work: Custom parking kiosk and fountain covers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
Working with homeowners, businesses or towns on special projects is always fun for us as we're always open to and up for the challenge. As we say, "No job too big, too small OR too unique! We'll try anything once!"

John G.
10/2018
5.0
awnings
  + -1 more
Always punctual, courteous, efficient, good humor.
Description of Work: Annual awings installed 5 yrs. New awnings made and installer in 2018.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
All good attributes (thank you, [Member Name Removed]). But a sense of humor and a personable approach can go a long way toward a great and longstanding working relationship.

Christine O.
07/2018
5.0
awnings
  + -1 more
I cannot speak highly enough about Russ and RJ Custom Awning. They made the whole process of obtaining a new canopy for our patio so easy by explaining everything, thoroughly answering my many questions and accommodating our schedule. They were always prompt and pleasant, exceptional customer service...and the canopy looks fantastic!
Description of Work: New canopy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
Awnings and canopies are not "typical" projects for most homeowners. As such, clear communication is essential for a complete understanding of everything involved. After that, it's just delivering on your word... which is what we do on every job.

vincent G.
07/2018
5.0
awnings
  + -1 more
Terrific. From beginning to end. Kept in touch prior to installation. Work was completed as scheduled. Clean installation. Very nice owner and co worker.
Description of Work: Retractable awning on deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
"Terrific... kept in touch... as scheduled... clean... very nice"... what else is there to say? That's how we service all jobs.

Michelle D.
07/2018
5.0
awnings
  + -1 more
My home is over 134 years old. I deal with contractors all the time. Working with Russ was such a pleasure. He returned phone calls, arrived on time with all the proper materials, provided a quote in a timely manner as well as a photo of what the new awning would look like on my window. His product (sunbrella) is top quality as well as his workmanship. I really appreciated his input on matching the color of the awning to complement the new paint job on the house.
Description of Work: Placement of an awning over a large kitchen window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from RJ Custom Awning Co., LLC
As we always say at RJ Custom Awning, we want the fabric choice to be right because you (the customer) have to look at it every day for the next several years. So taking time to advise on customer preferences is part of the process in doing things right.

Nancy M.
07/2018
5.0
awnings
  + -1 more
RJ Custom Awnings is a wonderful company! Russ and Jack are a pleasure to work with and do a beautiful job. From start to finish, everything was done with excellent customer service, professionalism and each part of the process was communicated with us in a prompt manner. We have had friends sit on the porch and note the extras put into the hanging of the awning which makes it hang perfectly. Russ and Jack take pride in their work and it shows! They had so many patterns/fabrics to pick from and offered some helpful hints which produced awnings that compliment our brick home. My father in Mullica Hill has used them for years and upon our order, we learned 2 of our immediate neighbors use them as well. We would highly recommend this awning company to anyone in need of new awnings, awning repair or storage. Nancy & BJ
Description of Work: We wanted awnings for our front porch and bedroom windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RJ Custom Awning Co., LLC
"Excellent customer service, professionalism, prompt... would highly recommend..." - and even "friend approved!" That about says it all!

Elizabeth P.
01/2018
5.0
awnings, electrician
  + 0 more
Once Russ got here to do the installation everything went well. He also helped me find an electrician to add an outside outlet. Both installers and electrician were very knowledgeable and professional. I am hoping to use the electrician again in the future. The only downside to the whole process was that it was a little pricey considering I had to wait so long for the installation. There were things that happened on his end as well as the winter holidays and some unexpected snowfall. We had to reschedule several times. I have to say though, Russ was awesome at staying in touch and keeping me informed as things were rescheduled.
Description of Work: I purchased a motorized Sun Setter awning for 2nd floor deck and wanted it installed and wired for the remote control.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Response from RJ Custom Awning Co., LLC
Sometimes issues arise that make rescheduling necessary. The key is to maintain communication so the level of expectation that was originally set can be reset without any surprise to the customer. This customer understood this and was gracious and patient throughout the process. At RJ Custom Awning we strive to do our best with every opportunity - and when that level of professionalism is met with any unforeseen issues that are immediately communicated, they're not nearly as discouraging to the customer as they otherwise could be.

Rebecca C.
12/2017
5.0
awnings
  + -1 more
Very well friendly and professional
Description of Work: Awning purchase and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Response from RJ Custom Awning Co., LLC
Let's face it... friendly can be as important as professional. Who wants to deal with miserable people... especially when they're working in / on your home? We're happy to be considered for and awarded the opportunities we get and, as such, feel nothing but gratitude for those who help us continue to grow our business. As for being professional... always.
    • 1(current)
    • 2
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Contact information

unknown, Sicklerville, NJ 08081

www.rjawning.com

Service hours

Sunday:
7:30 AM - 9:00 PM
Monday:
7:30 AM - 9:00 PM
Tuesday:
7:30 AM - 9:00 PM
Wednesday:
7:30 AM - 9:00 PM
Thursday:
7:30 AM - 9:00 PM
Friday:
7:30 AM - 9:00 PM
Saturday:
7:30 AM - 9:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Awnings,
Electrical

FAQ

RJ Custom Awning Co., LLC is currently rated 5 overall out of 5.

Sunday: 7:30 AM - 9:00 PM

Monday: 7:30 AM - 9:00 PM

Tuesday: 7:30 AM - 9:00 PM

Wednesday: 7:30 AM - 9:00 PM

Thursday: 7:30 AM - 9:00 PM

Friday: 7:30 AM - 9:00 PM

Saturday: 7:30 AM - 9:00 PM

RJ Custom Awning Co., LLC accepts the following forms of payment: Check,Financing Available
Yes, RJ Custom Awning Co., LLC offers free project estimates.
No, RJ Custom Awning Co., LLC does not offer eco-friendly accreditations.
No, RJ Custom Awning Co., LLC does not offer a senior discount.
No, RJ Custom Awning Co., LLC does not offer emergency services.
Yes, RJ Custom Awning Co., LLC offers warranties.
RJ Custom Awning Co., LLC offers the following services: RJ Custom Awning provides all services on new or existing residential and commercial stationary and retractable awnings and canopies to include spring rehangs, fall takedowns, seasonal storage, cleaning and any type of repair, restitch or recover needed. We also remove - sometimes at no cost - any canopy frames or awning frames no longer needed or wanted.
We do not replace non-working motors or other mechanical parts for retractable awnings or canopies.

Contact information

unknown, Sicklerville, NJ 08081

www.rjawning.com

Service hours

Sunday:
7:30 AM - 9:00 PM
Monday:
7:30 AM - 9:00 PM
Tuesday:
7:30 AM - 9:00 PM
Wednesday:
7:30 AM - 9:00 PM
Thursday:
7:30 AM - 9:00 PM
Friday:
7:30 AM - 9:00 PM
Saturday:
7:30 AM - 9:00 PM