Robert E Layton Jr

They did an excellent job. They cleaned everything up. He was very detailed in everything he was doing. It was a very pleasant stress less experience.

My husband was given this referral through Lowe's. Upon contacting Bob Layton, we clearly explained to him that we were coming from a distance in order to meet him at my sister's home (over 100 miles) - the location of the work to be bid on. She is ill and it is our goal to make some improvements to her home to make it more comfortable. The morning of our meeting with Bob, we called initially to explain we were running behind schedule by half an hour (trying to keep him apprised of our schedule). From that point forward Bob was difficult and resistant to locking in a time to meet. Several calls were made to Bob once we arrived at my sister's (only 15 minutes later than originally stated) to determine his arrival time, but Bob was resistant, insisting that he had "rearranged his schedule" - and yet he never arrived so we're at a loss as to what exactly he rearranged or why. During the final telephone call, Bob was extremely rude and belligerent to my husband. Bob Layton, nor any of Lowe's recommendations, will ever be considered going forward. My husband did reach out to Lowe's and explained what happened but no one from that company ever bothered to follow up.