Mr. Appliance of Sewell

Mr. Appliance is reliable, professional and affordable. They arrived exactly when they said they would, took great care within my home, explained the issue completely before I needed to agree to the fee and was efficient in performing the repair. The repair was completed within 1 hour and the repairman gave me tips to keep my appliance in tip top shape throughout the process. I was also able to get an appointment quickly and received a time frame the night before, a text the day of and a picture of my repairman to ensure I knew who was coming and could verify his identity.

The repair person was professional, and had a great sense of humor. He also was very efficient , and new his profession well

Tomaz did a great job of explaining the problem and completing the repair.

Tom, our technician was prompt, knowledgeable and efficient. He was willing to answer our questions in a professional manner.

Very professional , Covid-19 compliant , Courteous, Showed up on time. I had no complaints.

Awesome service! Super friendly, on time and the job was done right.

I recently had Harold install a few new appliances in my house and was disappointed to find out that the quote for the project was nowhere near what the actual cost ended up being. I was also not made aware of the additional costs from the quote until after I already received the bill (if I knew it would cost extra to remove my door, I would have done it myself). I also asked for a copy of a bill where they said it cost over $100 for supplies, which I still have not received. The quality of the job seems to be good, but I am very disappointed about the lack of communication and felt I was a bit bait and switched on the cost of the job. I also needed to call them three separate times over 3 months before they actually came out. Overall, a frustrating experience, and I will probably not be using them again.

Very responsive; addressed my concerns the same day; Harold was patirvtband explained the process.

Very nice and friendly Showed up on time Completed work

Quick response, upfront pricing! Great service!

Saved the day for me. Repaired my oven quick nd will use again when necessary.

Very professional

Knowledgeable, respectful and courteous technician.

Technician was on time, knowledgeable, gave me an estimate and returned as scheduled to complete the work.

Very fast to respond, technician was on time, and problem was fixed 1st time

Excellent local repair service with responsive & engaged customer service (refreshing!)

Technician was early, professional, knowledgeable and honest.

Quick response and fair price for the effort.

From beginning the service was timely, pleasant, fully explained and questions answered...The problem with my washer was resolved.