About us
Business highlights
31 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
4.413 Reviews
Showing 1-13 of 13 reviews
Joseph R.
12/2016
computer repair
 + -1 moreThey are very good and attentive to your needs when you call up the 800 number or bring your computer to the Geek Squad office.
Description of Work: PC Repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Rita G.
05/2013
computer repair
 + -1 moreThey were rude on the phone. They couldn't help me for a week and a half. They said it would be $500 extra for something to be expedited.
Description of Work: I called Geek Squad to fix my computer.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism |
Christine & Martha B.
08/2012
appliance sales
 + -1 moreMy experience was very good. They put it in our vehicle for us as well and we installed it ourselves.
Description of Work: I purchased a small 12000 unit A/C.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$368
WALTER W.
07/2007
computer sales
 + -1 moreBest Buy is a company I will not use again to buy a computer. They do not have great customer service and they blow you off. You buy from them and then they seem like they want to get rid of you. They also do not have the greatest policies in general if you ask me.
Description of Work: Best Buy sold me my last HP computer with a printer, monitor and speakers
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
RICHARD R.
07/2007
appliance sales
 + -1 moreI have no complaints with the sales department at this store. I think the people go out of their way to help you if you need it. I think the prices are pretty standard in terms of what you ask. I think that the appliance we bought has held up fine to date so that leaves me having no outstanding complaints with this company at this point in time.
Description of Work: We bought our washer from this company. It is one of those where you load the clothes through the top of the unit.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$900
PAT P.
07/2007
computer repair
 + -1 moreMy experience with Best Buy was okay. I will tell you I would use them to purchase small items or computer parts but I would never use them to buy a large computer system. They are not knowledgeable enough in my opinion. They also charge way too much. The sales team is okay.
Description of Work: I bought my fax/printer/scanner/copier that is Epson from Best Buy.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
LEON S.
07/2007
appliance sales
 + -1 moreBest Buy is a large business. They do have a good selection of appliances however. They run sales that are not going to be as good as some other places, but the sales people know what they are talking about. The prices are in line with what other companies are asking and I made out pretty well getting an appliance through them.
Description of Work: I purchased my last oven and range from Best Buy. I really cannot remember what I paid, but it would be safe to say I paid around or about a thousand dollars. I did not get a warranty on these items from Best Buy. I got those on my own elsewhere.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
RITA S.
02/2007
computer repair
 + -1 moreThey tell the temperature, they rotate, and they come with remote control. If it falls over it will automatically turn off so it doesn't cause a fire. Best Buy provided excellent customer service and gave me suggestions outside the box.
Description of Work: I purchased two Accutemp heater fans.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism |
Yes, I recommend this pro
$100
LOUISE Y.
01/2006
computer repair
 + -1 moreTHIS COMPANY DID A GREAT JOB WITH MY COMPUTER. I AM HAPPY I USED THIS COMPANY. THE COMPUTER HAS BEEN WORKING A LOT BETTER SINCE IT HAS BEEN UPGRADED.
Description of Work: UPGRADED/REPAIR THE MODEM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
01/2006
computer repair
 + -1 moreTHEY CAME IN AND SAT DOWN AND GOT TO WORK. THEY WERE VERY KNOWLEDGEABLE ABOUT WHAT THEY WERE DOING AND WERE VERY GOOD. THEY GOT IT ALL FIXED IN A VERY TIMELY MANNER. I WAS VERY HAPPY AND SATISFIED WITH THEIR SERVICES.
Description of Work: GOT RID OF TWO COMPUTER VIRUS'
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$225
01/2006
computer repair
 + -1 moreIT IS FAIR BECAUSE I EXPECTED TO PAY A LOT LESS, AND HE CHARGED MUCH MORE WITHOUT EXPLAINING THAT IT WAS GOING TO BE MUCH MORE. THE PEOPLE WERE NOT VERY PROFESSIONAL.
Description of Work: THEY DID SOME ROUTING.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$350
12/2005
computer repair
 + -1 moreTHEY WOULDN'T GIVE ME A PRICE QUOTE OVER THE PHONE, SO WE HAD TO TAKE IT TO THEM TO GET AN ESTIMATE AND SINCE IT WAS ALREADY THERE, WE HAD THEM FIX IT. I THOUGHT THEY WERE EXPENSIVE, BUT OUR COMPUTER IS FIXED AND NOTHING HAS GONE WRONG WITH IT SINCE.
Description of Work: OUR COMPUTER WASN'T WORKING RIGHT, SO WE TOOK IT TO THEM AND THEY FIXED IT. I THINK WE JUST HAD A VIRUS THAT THEY REMOVED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$350
SALVATORE L.
06/2005
computer repair
 + -1 moreBEST BUY'S SERVICE TECHNICIANS WERE VERY HELPFUL AND FRIENDLY. MY COMPUTER WAS FIXED AND READY FOR ME TO PICK UP ON THE DATE AS PROMISED. ALSO GAVE ME A FOLLOW-UP CALL THE NEXT DAY TO SEE IF EVERYTHING WAS GOOD.
Description of Work: COMPUTER POWER SUPPLY WAS REPLACED,ALSO INSTALLED A NEW VIDEO CARD. PAID FOR CLEANING/REMOVAL OF FOREIGN MATTER IMPACTING FUNCTIONALITY OF COMPUTER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$121.87
Contact information
925 PATERSON PLANK RD, Secaucus, NJ 07094
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Appliance Sales and Installation,
Computer Sales,
TV Sales,
TV Repair,
Stereo and Home Theater Systems,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 4.4 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Contact information
925 PATERSON PLANK RD, Secaucus, NJ 07094
www.geeksquad.com/repair