CROWN TERMITE CONTROL

Satisfactory

I was very pleased with the work they did.

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Days before closing on a house purchase, we discovered that structural repair to damaged sill plates was done without permit. Two real estate agents from different companies both immediately said Jim Kriney is THE termite damage specialist structural carpenter in the area. We hired him to do an independent termite inspection and tell us if the repair done by the other company was done properly. Responsiveness was excellent to our real estate agent who was already known to the owner, Jim Kriney. He came immediately on return from vacation. We thought our original termite inspection was pretty good, but his inspection was much more thorough, knocking h****** all wood and inspecting inside and out. He caught additional damaged areas and spotted tiny termite mud tubes. Jim was knowledgeable, thorough, and very professional in a difficult situation (presence of buyer and seller agents and company that did the repairs). He clearly explained exactly what he found (incorrect and incomplete repairs), and how he would go about repairs. He cheerfully answered lots of questions, including in a promptly returned followup call. He quoted $846 before tax for termite treatment and $4434 to repair damage, including replacing a rotted basement window, rebuilding a built-in and door jamb after opening up a wall to get at the damage, not including permits and additional hidden damage. He was clear that if hired he will follow the damage until he gets it all out and rightly proud of his reputation for integrity. Exactly the right way to do things! We're insisting on him to do the repairs.

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We have used this company for many years and we got great initial responsiveness. However, somehow the trail was lost and they never followed up. Based on our history together I would use them again, but this seemed to be one that fell through the cracks.

The crew was clean, professional and competent. They performed some very dirty, strenuous work in our unfinished basement during an ugly heat and humidity wave and they did it without complaint. All work was done to code and our inspection passed with flying colors.

THEY DO EXCELLENT WORK. I HAVE USED THEM SEVERAL TIMES OVER THE YEARS IN MY REAL ESTATE BUSINESS. THEY ARE PROFESSIONAL AND HAVE ALWAYS DONE A GOOD JOB. IF THEY DIDN'T DO A GOOD JOB, I WOULD NOT KEEP GOING BACK TO THEM.

THEY DO A REALLY GOOD JOB. I HAVE NOT ANY PROBLEMS WITH THEM AT ALL. I HAVE BEEN WITH THEM FOR TEN YEARS NOW. I THOUGHT THAT THE PRICE THEY CHARGED ME WAS FAIR. THEY CAME ON TIME AND THEY GOT THE JOB DONE RIGHT AWAY.